Troubleshooting; Customer Service - Siemens HM836GN.6 User Manual

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en Troubleshooting
3.
Hook the rear retainers with the hook into the top
hole
​ ⁠ and push them into the bottom hole
21.3 Attaching the rails
Notes
¡ The rails only fit on the right or left.
22  Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
by trained specialist staff.
If the appliance is defective, call Customer Service.
22.1 Malfunctions
Fault
The appliance is not
working.
"Sprache Deutsch"
appears in the dis-
play.
The operation does
not start or is inter-
rupted.
Appliance does not
heat up and "Demo
mode is switched on"
appears in the dis-
play.
28
Cause and troubleshooting
The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
Electronics fault
1.
Briefly disconnect the appliance from the power supply by switching off the fuse.
2.
Reset the basic settings to the factory settings.
→ "Basic settings", Page 22
There has been a power cut.
Implement the settings for the initial configuration.
→ "Carrying out the initial configuration", Page 13
Malfunction
Call the after-sales service.
→ "Customer Service", Page 30
Different causes are possible.
Check any notifications that appear in the display.
→ "Displaying information", Page 14
Device is in demo mode.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and back on again.
2.
Switch off demo mode within three minutes in the
→ "Basic settings", Page 22.
¡ For both pull-out rails, ensure that you can pull them
​ ⁠ .
forwards and out.
1.
Hook the rear shelf support into the retainers at the
top and bottom
2.
Hook in the rail at the front
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
by trained specialist staff.
Only use genuine spare parts when repairing the
appliance.
If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
​ ⁠ and pull it forwards
​ ⁠ .
​ ⁠ and press it down
​ ⁠ .

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