Warranty - FLOWTECH flowpress Operation And Maintenance Manual

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Warranty

The Flowtech warranty on equipment supplied covers manufacturing defects, under our standard
terms and conditions of sale, where items with a proven manufacturing defect are replaced at the
point of sale.
In some circumstances it will be appropriate for an engineer visit to review or inspect the product
under warranty. For all engineer visits, requested under alleged warranty, a purchase order is required
to cover work and time that is deemed to be outside of the warranty agreement. If no recognised
commissioning, by a Qualified Person, has taken place, then the warranty may be null and void. If the
unit is identified with a manufacturing defect within the warranty period, then no charge is made for
correcting the defect.
Flowtech reserve the right to supply a replacement product in lieu of an engineer visit. Removal and
reinstallation costs, along with consequential losses are not covered by this warranty agreement.
Flowtech equipment is manufactured to order and is marked with a unique serial number, allowing
traceability to both individual model configurations and the date of manufacture. The warranty, against
manufacturing defects, is for 30 months from date of manufacture or 2 years from date of confirmed
commissioning, whichever is sooner.
For the warranty to be valid it is also taken that there is an appropriate safety valve on the wider
system protecting the equipment. That the equipment is undamaged at the time of installation. That
the equipment is not exposed to adverse environmental conditions. That the equipment is stored and
installed in a frost-free area. That these operating and maintenance instructions are followed. That the
equipment is used for the purpose for which it was designed.
An extended warranty is available by purchasing a separate Flowtech service agreement.
For general Terms and Conditions of this sale, see Terms and Conditions on the Flowtech website.
It is a requirement of your local water authority to disclose the installation location.
To make this easy, you must register your product, activate your warranty and register with your
local water authority.
Failing to disclose the installation location of this product with your local water authority
will lead to invalidation of the Flowtech warranty described above.
Liability
All technical specifications, data and instructions for executable actions and contained herein are
correct at time of publication. This information is the result of our current findings and experience
to the best of our knowledge. We reserve the right to make technical changes subject to the future
development of the Flowtech product referred to in this publication. Hence no rights may be derived
from technical data, descriptions and illustrations. Technical pictures, drawings and graphs do not
necessarily correspond to the actual assemblies or parts as delivered. Drawings and pictures are not
to scale and contain symbols for simplification.
Copyright
All documentation is protected by copyright. Distribution or other forms of reproduction of documents,
even extracts, exploitation or notification of the contents hereof is not permitted, where not otherwise
specified. Infringements are liable to prosecution and payment of compensation. We reserve the right
to exercise all intellectual property rights.