LAVAZZA Firma INOVY COMPACT Instructions Manual page 38

EN
N° Problem encountered
Warning lights
flashing and FREE DOSING
12
button ON with steady
light.
Warning lights
flashing and FREE DOSING
13
button ON with light
flashing.
Supply buttons
14
ON with light flashing fast.
Buttons / /
ON, light blinks quickly for
15
5 seconds as the beverage is
supplied.
Buttons / /
16 ON, light blinks quickly for 5
seconds.
The coffee flows out too fast
17 and no creamy froth forms on
the surface
18 The coffee is cold.
Dispensed coffee is insufficient
19
or excessive.
38
TROUBLESHOOTING
Possible causes
1 - Machine overheated
/ ON
(internally).
/ ON
1 - Machine damaged, flash
error.
/ /
1 - Machine damaged,
overheating error.
/
1 - Credit lower than the min.
limit value.
/
1 - Credit used up.
1 - Capsule not compatible.
2 - Capsule already used.
1 - Coffee pours out in drops,
water circuit clogged.
2 - The machine has
limescale build-up
1 - Incorrect dose
programming.
2 - Coffee pours out in drops,
water circuit clogged.
3 - The machine has limescale
build-up.
Solution
Turn the machine off and
disconnect it from power mains,
wait for machine cooling down
(approx. 15 minutes). Connect
the machine to power mains,
press the MULTIFUNCTION
button.
Power cycle the machine.
Power cycle the machine.
Contact Lavazza Customer
Service.
Contact Lavazza Customer
Service.
Use Lavazza capsules or
compatibles.
Bring the lever back to rest
position and load a new capsule.
Run the machine washing cycle.
Descale the machine.
Program the coffee dose
properly
Run the machine washing cycle.
Descale the machine.
Result
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: go to step 3
Ok: call solved.
Non-ok: machine being serviced.