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TROUBLESHOOTING
If this product is not working normally, please follow these steps for self- troubleshooting before sending the return to the seller:
PROBLEM 1: The product automatically turns off in one second when the spray button G1 is turned on.
POSSIBLE CAUSE: Inadequate amount of water.
SOLUTION: Please add water to the water tank or drain if it exceeds the MAX level.
POSSIBLE CAUSE: The power adapter is not connected to the device.
SOLUTION: Make sure the power adapter is connected to the product. To check whether the connection is successful, please remove
the plug from the product and reconnect it
PROBLEM 2: No spray or abnormal spray
POSSIBLE CAUSE: Inadequate amount of water.
SOLUTION: Please add water to the water tank if there is not enough. If the water level inside the water tank is higher than the
maximum water level mark, the mist will be sprayed irregularly, abnormally. Drain the water so that it is below the "MAX" level.
POSSIBLE CAUSE: The atomizer ceramic plate (A) is dirty.
SOLUTION: Please clean the water tank (E) and the ceramic atomizer plate (A).
POSSIBLE CAUSE: Lower air inlet holes (K) are dusty.
SOLUTION: If the air inlet holes (K) are dusty, the volume of air drawn in will be reduced significantly and the air momentum will not be
enough to spray the mist. Clean the air intake.
PROBLEM 3: Leakage
POSSIBLE CAUSE: Top cover (B) is not closed properly.
SOLUTION: Close both covers securely.
POSSIBLE CAUSE: Room temperature is too low or humidity is too high.
SOLUTION: If the temperature or humidity of the working environment is too low or too high, mist and water drops will accumulate on the
surface of the device. Turn off the device.
CLEANING AND MAINTENANCE
Please clean the device according to the steps below every 3 days of use:
1. When cleaning, disconnect the device from the mains.
2. Open the top cover (B), pour out all the remaining water from the water tank by gently shaking the device.
3. Dilute a little neutral kitchen detergent in warm water, then clean the appliance with a cloth.
4. If you notice dirt on the air inlet, clean it with the supplied brush (M.).
5.Please do not use medical diluent phenylethanol for maintenance, otherwise the product may be damaged.
6. If it is not used for a long time, pour out the remaining water from the water tank (E), and store it in a dry and cool place after cleaning.
Technical data:
24V
0.5A (12W)
Mist capacity: 25 +/- 8 ml/hour
Ultrasonic frequency: 2.4MHz
Included: adapter
To protect your environment: please separate carton boxes and plastic bags and dispose them in corresponding
waste bins. Used appliance should be delivered to the dedicated collecting points due to hazarsous components,
which may effect the environment. Do not dispose this appliance in the common waste bin.
Water tank volume: 130ml
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