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Troubleshooting
Condition
1. Thread is jammed in the hook area.
The machine is
noisy.
The needle thread
1. The needle thread is not threaded properly.
breaks.
2. The needle thread tension is too tight.
3. The needle is bent or blunt.
4. The needle is inserted incorrectly.
5. The needle thread was not set in the thread holder when embroidery
The bobbin thread
1. The bobbin thread is not threaded properly in the bobbin holder.
breaks.
2. Lint has been collected in the bobbin holder.
3. The bobbin is damaged and does not turn smoothly.
The needle breaks. 1. The needle is inserted incorrectly.
2. The needle is bent or blunt.
3. The needle clamp screw is loose.
1. The contrast of the screen is not adjusted properly.
Visual Touch
Screen is not clear.
Skipped stitches
1. The needle is inserted incorrectly.
2. The needle is bent or blunt.
3. The needle thread is not threaded properly.
4. The needle is defective (rusted, burr on needle eye or tip).
5. The embroidery hoop is not set properly.
6. The fabric is not stretched tightly enough on the embroidery hoop.
7. A stabilizer is not being used.
8. The thread coming out from the needle eye is too short after auto
1. Thread is jammed in the hook area.
The machine does
not run.
2. The machine is not plugged in.
1. Something is caught between the carriage and the arm.
Abnormal noise
occurs when
the machine is
switched on.
The patterns are
1. The fabric is not pulled tightly on the embroidery hoop.
distorted.
2. The embroidery hoop is not fixed securely.
3. The carriage is bumping into something around the machine.
4. The fabric is caught or pulled for some reason when sewing
5. A stabilizer is not used.
1. Key positions are not adjusted properly.
Function keys do
not work.
2. The control circuit is not working correctly.
3. The bobbin winder spindle is in the winding position.
USB flash drive
1. The USB flash drive is not inserted correctly.
does not work.
2. The USB flash drive is damaged.
3. Format setting of the USB flash drive is not correct.
It is not abnormal for a faint humming sound to be heard from the internal motors.
The visual touch screen may become warm after several hours of continuous use.
sewing started.
thread cutting.
embroidery.
Cause
72
Reference
See page 64.
See page 12.
See page 57.
See page 14.
See page 14.
See page 23.
See page 11.
See page 64.
Replace the bobbin.
See page 14.
See page 14.
See page 14.
See page 55.
See page 14.
See page 14.
See page 12.
Change the needle.
See page 22.
See pages 19-21.
See page 18.
See page 12.
See page 64.
See page 7.
Remove the object.
See pages 19-21.
See page 22.
Do not place any
obstacle around the
machine.
Reattach the fabric.
See page 18.
See page 55.
Contact the service
center or the store.
See page 10.
Insert the USB flash
drive properly.
Replace or format
the USB flash drive.
See pages 73-74.
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