Soltaro AIO2-INS Series Operating Manual
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Soltaro AIO2-INS Series Operating Manual

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Operating Manual
AIO2-INS Series
Version: AIO2 Pro-INS-EN 3.0-202210

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Summary of Contents for Soltaro AIO2-INS Series

  • Page 1 Operating Manual AIO2-INS Series Version: AIO2 Pro-INS-EN 3.0-202210...

  • Page 2: Table Of Contents

    Contents About This Manual ................1 Products Covered by This Manual ........... 1 Target Group ................1 Symbols Used ................ 1 Storage of the Manual............1 Safety....................2 Intended Use ................. 2 Important Safety Instructions ..........2 Storage and Transportation ............. 3 Scope of Delivery ................
  • Page 3 Grid Connection ..............26 EPS Connection ..............27 Battery Connection .............. 29 Smart Meter Connection ............32 Qendercore Hub Connection ..........35 6.10 DRM Connection ..............35 Operating of the Inverter ..............36 7 .1 Graphical Display ..............36 7 .2 Commissioning ..............

  • Page 4: About This Manual

    1.4 Storage of the Manual The manual should be stored with other documents belonging to the inverter and must be available to people authorized to work on the installation. Note: This manual will be updated if necessary. Please check www.soltaro.com for more information.

  • Page 5: Safety

    With Lithium batteries, PV panels and a smart meter, the hybrid inverter is the central device to make a solar storage system for increased self-consumption. The AIO2-INS Series must only be connected with the lithium battery from SOLTARO. To prevent personal injury and property damage and to ensure long-term operation of the product, please read and follow all the instructions and cautions on the inverter and this user manual during installation, operation or maintenance at all times.

  • Page 6: Storage And Transportation

    • The Inverter has a transformerless design on the PV side. Either positive or negative terminals of PV panels should not be grounded. • The frames of PV panels should be grounded for safety reasons. • Do not open inverter cover or change any components without authorization, otherwise the warranty commitment for the inverter will be invalid.

  • Page 7: Scope Of Delivery

    3 Scope of Delivery Wall Mounting Battery power Inverter Bracket cables BMS Cable RJ45 Connector EPS Connector Grid Connector PV Connectors for DRM port 16pin Multi port Expansion CT and Smart Meter connector M5 Screws Screws Qendercore Hub Certificate card User Manual (Wi-Fi &LAN Stick)

  • Page 8: Product Description

    4 Product Description Thank you for choosing the SOLTARO AIO2 ESS which is a single phase system. Inverters should not be used in multiple phase combinations. Features of the inverter are ahead of the field and should be understood prior to install.
  • Page 9 Icons on the Nameplate Symbol Explanation CE Mark UKCA Mark UKNI Mark Caution, Risk of Danger Caution, Risk of Electric Shock Caution, Hot Surface. Refer to the Operating Manual Danger, Risk of Electric Shock due to Stored Energy. Cut off all power and wait at least 5 minutes before any work is carried out on the inverter.

  • Page 10: Topology Of The Inverter

    4.2 Topology of the Inverter Figure 2. AIO2 Series Hybrid Inverter topology • After the PCE installation is completed, it is recommended that the N and PE wires are joined at the distribution box;...

  • Page 11: System Diagram

    4.3 System Diagram...

  • Page 12: Operating Mode Introduction

    4.4 Operating Mode Introduction 4.4.1 On Grid Self-Use Operating Mode The on grid self-use operating mode is recommended for when the system is installed in an area with a stable grid. The purpose is to increase self-consumption of PV energy. When Inverter is set to work in this mode: During daytime and there is sufficient PV Power, •...
  • Page 13 • For on-grid self-use operating mode, one can set the discharge end SOC@Grid as low as the battery allows (10% or 20% for example). Please refer to your local battery technician for minimum discharging end SOC. 4.4.2 On-Grid Self-Define Mode On-Grid Self-Defined Mode can also be referred to as Forced Charge/Discharge Mode.
  • Page 14 • When the battery is above the DischargeEndSOC@Grid value, it will be charged by excess PV power and will discharge if the PV power is not enough to support the loads. When grid or generator power is not available, • When there is enough energy stored in the battery, the EPS port will export power to support EPS loads.

  • Page 15: Mounting

    5 Mounting 5.1 Requirements for Mounting • Check to make sure the installation site does not fall into any of the following conditions: If it does, then a risk assessment will be required. No direct sunlight No rain exposure No snow lay up Direct sunlight Rain exposure Snow lay up...
  • Page 16 Additional Notes: • The inverter must be installed in a ventilated environment to ensure good heat dissipation. • DO NOT install the inverter in a place where personnel are likely to come into contact with its enclosure and heat sinks because these parts are extremely hot during operation. •...

  • Page 17: Mounting The Inverter (With Aio2-Btlv-5Kwh Battery)

    5.2 Mounting the Inverter (with AIO2-BTLV-5KWH battery) Procedure: STEP 1: • Drill holes into the wall (φ=12mm, drilling depth≥ 65mm) • The dimensions of the back of the product are as follows (note: the height of the bottom row of holes≥200mm) •...
  • Page 18 STEP 2: • Fix the battery-bracket to the wall with 5 expansion bolts (M8-60). STEP 3: • Lift and hang the battery to the battery-bracket. • Note: Make sure that the 4 hooks of the bracket are all engaged, otherwise it will not be strong enough.
  • Page 19 STEP 5: • Fix the outer frame to the wall with 3 *M8-60 screws. STEP 6: • Install and secure the inverter-bracket on the wall with 5*M8-60 hex screws. • Fix the inverter-bracket to the frame of the wiring area with 3 *M5-10 Phillips head screws.
  • Page 20 STEP 7: • Lift and hang the Inverter to the bracket and secure with screw. • Make sure the 4 mounting ears are perfectly engaged with the bracket. STEP 8: • After the battery and inverter are wired, buckle the cover of the wiring area.

  • Page 21: Mounting The Inverter (With Aio2-Btlv-10Kwh Battery)

    5.3 Mounting the Inverter (with AIO2-BTLV-10KWH battery) Procedure: STEP 1: • Drill holes in the wall (φ=12mm, drilling depth≥ 65mm) • The dimensions of the back of the product are as follows (note: the height of the bottom row of holes≥200mm) •...
  • Page 22 STEP 2: • Install the bracket with 6*M8-60 inner hexagonal expansion screws, as shown in the picture to the right. STEP 3: • Hang the battery on the bracket. Note: Make sure that the six hooks of the bracket are all engaged, otherwise it will not be strong enough.
  • Page 23 STEP 5: • Use 3*M8-60 screws to fix the frame on the wall, as shown in the picture to the right. STEP 6: • Install and secure the inverter-bracket on the wall with 5*M8-60 hex screws. • Fix the inverter-bracket to the frame of the wiring area with 3 *M5-10 Phillips head screws.

  • Page 24: Electrical Connection

    6 Electrical Connection 6.1 Wiring Diagram for Australia & New Zealand • In Australia and New Zealand, electrical installation and maintenance shall be conducted by a licensed electrician and shall comply with Australia/New Zealand National Wiring Rules. • Because the inverter does not maintain neutral integrity during grid failure, an external neutral connection must be used in Australia and New Zealand.

  • Page 25: Wiring Diagram For Europe

    6.2 Wiring Diagram for Europe...

  • Page 26: Overview Of The Connection Area

    6.3 Overview of the Connection Area Position Description Grid Connector EPS Output PV Inputs DC Switch (optional, mandatory for Australia ) MULTI Port (for Meter & Other Communications) BMS Port DRM Port EMS Port (for Wi-Fi Stick or other EMS Controllers) Battery Connectors Additional Grounding Point...

  • Page 27: Pv Connection

    6.4 PV Connection Please only use the PV connectors from the accessory box for connection. Before connecting, please make sure: • The voltage, current and power ratings of the panels to be connected are within the allowable range of the inverter. Ensure polarity is correct. Please refer to the Technical Data in chapter 9 for voltage and current limits.
  • Page 28 • DO NOT crimp the two metal sheets (below picture). • These are fixing structure of metal core and its plastic shell. Crimping of the two metal sheets will result in failure of assembly, which may cause contact problems, and even fire in extreme cases.

  • Page 29: Grid Connection

    6.5 Grid Connection Please use the Grid connector from the accessory box for connection. Before connecting, please make sure: • The grid voltage and frequency must be in the permissible range. • An external AC switch (≥32A) must be used on the Grid connection to cut the inverter off from the Grid when necessary.

  • Page 30: Eps Connection

    6.6 EPS Connection If you want to use the energy storage system to power the house (as a standalone system or during Grid failure), the EPS connector should be used and the EPS function should be enabled during setup. Otherwise you can leave the EPS port disconnected. Where possible, an external switch to bypass the inverter to power backup loads directly from the grid must be installed.
  • Page 31 • (Any load with high inrush current at start-up is not supported on EPS circuit). • Soltaro AIO2-INS series inverter is intended to be used as a backup supply for residential loads only. • Any commercial or industrial usage of the backup supply should be checked with Soltaro...

  • Page 32: Battery Connection

    6.7 Battery Connection 6.7.1 Battery connection diagram • Be careful against any electric shock or chemical hazard. • Only use properly insulated tools to prevent accidental electric shock or short circuits. If insulated tools are not available, use electrical tape to cover the entire exposed metal surfaces of the available tools except their tips.
  • Page 33 6.7.2 Battery Power Connection Procedure: STEP 1: • Please use the pre-assembled battery • power wire in the accessory box for connection. STEP 2: • Connect the battery cables to the inverter. A “click” sound will indicate firm connection. • A DC breaker with OCP capability must be installed between inverter and battery.
  • Page 34 6.7.3 BMS Communication Connection Please check whether the BMS communication cable in the accessory box is appropriate for the battery. If you are not sure, please confirm with your battery vendor. Procedure: STEP 1: • Insert the BMS cable connector into BMS port on the inverter and screw it tightly.

  • Page 35: Smart Meter Connection

    6.8 Smart Meter Connection The inverter provides 16pin multi terminals to facilitate you to install Smart meter or other communication. NOTICE • Follow the pin definition below to connect the Multi port communication cables. • Do not remove any resistors or short circuit wire unless you are going to use the corresponding PINs.
  • Page 36 Procedure: STEP 1: • Assemble the Smart Meter communication cable. • Prepare the Smart Meter communication cable and take out the 16pin Multi connector and terminal pins from the package. • Remove the cable jacket and strip the wire insulation by 0.5~12 mm. •...
  • Page 37 • Insert the cables of the smart meter communication cable into the corresponding terminals on the Housing. STEP 5: • Assemble the 16pin Multi connector and plug it into the communication terminal on the inverter. Smart meter type: CHINT DDSU666-D...

  • Page 38: Qendercore Hub Connection

    The inverter provides a communication port, which can collect data and transmit data of the inverter to the Cloud server via Qendercore Hub (Wi-Fi & LAN 2in1 function) to monitor the data status. For more details, refer to the Qendercore Hub Manual available on the Soltaro Website.

  • Page 39: Operating Of The Inverter

    7 Operating of the Inverter 7.1 Graphical Display The graphical display shows the detailed information of the inverter. Position Designation Total energy the inverter has produced. Time and date PV system real-time parameters, including power, voltage and current. If the connection to PV is disconnected, the icon, arrow and data will not be displayed on the screen.

  • Page 40: Commissioning

    STEP 4: Switch on the loads • The load parameters should show. STEP 5: Configure the Wi-Fi stick • Configure the Wi-Fi stick for remote monitoring. Please follow the instruction manual in the Wi-Fi stick’s packing box. Otherwise please contact Soltaro for detailed instructions.

  • Page 41: Decommission

    7.3 Decommission STEP 1: Turn off the load; STEP 2: Turn off the PV; STEP 3: Turn off battery; STEP 4: Turn off the main grid switch; STEP 5: Wait for at least 5 minutes after the LED and graphical display black out for the internal circuits to discharge energy;...

  • Page 42: Network Configuration

    7.4 Network Configuration Network configuration is necessary for online monitoring and after-sales support. All inverter settings are available via connection to the Qendercore Hub included with your Soltaro AIO2. Before attempting monitoring setup, please navigate to the Qendercore web portal at https://www.qendercore.com/...
  • Page 43 7.4.1 Connect to the Inverter Procedure: Please follow the instructions in the included Qendercore Installation Manual to connect to the inverter to access and adjust settings as required. All settings are protected by a password. 7.4.2 Check the Country Each country code represents corresponding local protective parameters that have been preset before delivery.
  • Page 44 You can check the Inverter's SN, Firmware version and do Time Synchronization on the same page. It is recommended to perform Time Synchronization first after the inverter is installed and successfully connected to the Soltaro Local APP and then to set or modify the parameters. Procedure: STEP 1: Enter the Setting interface Go to the Settings interface, click “Inverter Operations”...

  • Page 45: Troubleshooting And Maintenance

    8 Troubleshooting and Maintenance 8.1 Troubleshooting This chapter is a guide for troubleshooting problems that may arise in the installation and operation of AIO2 Series inverters. In the event that more than one error is generated at the same time, the hexadecimal error corresponding to each alarm is added together.
  • Page 46 F1:00200000 Heat Sink (LVDC) Temp High down. Check if the installation location is too hot. F1:00400000 Heat Sink (AC) Temp High F1:02000000 Charge/Discharge 1 Over Current Wait a moment for inverter recovery restart F1:04000000 Charge/Discharge 2 Over Current system. If the fault still exists, F1:08000000 Battery Over Current @HD contact...
  • Page 47 connections of the Smart Meter/CT correct/not damaged. Install the included 1kohm resistor across the communications terminals of smart meter. problem remains, please contact your dealer technical support. F3:00000800 Internal Comm. ARM and DSP Wait a moment for inverter recovery restart system.

  • Page 48: Recommended Maintenance

    8.2 Recommended Maintenance To ensure that the inverter can operate properly for a long term, you are advised to perform routine maintenance on it as described in this chapter. • Risk of inverter damage or personal injury due to incorrect service! •...

  • Page 49: Technical Data

    9 Technical Data 9.1 Specification of inverter Inverter Model AIO2-INS- AIO2-INS- AIO2-INS- 4600 3000 3680 AIO2-INS- 5000 AC Output @ Grid AC Input Voltage / Frequency 186 ~ 264Vac/ 50 or 60Hz Nominal AC Power 3000W 3680W 4600W/5000W Nominal AC Current 13.0A 16.0A 20A/21.7A...
  • Page 50 Waveform Pure Sinusoidal Wave THD of AC Voltage <3% with Resistive Load Solar Input Max. allowable PV panel 4500W 5520W 7500W power Max. input power 3300W 4000W 5400W Open circuit voltage 600V MPPT voltage range 125-500 V Max. PV current 12/12A 12/12A Max.

  • Page 51: Specification Of Battery

    General Data PV inverter topology Non-isolated Dimensions 540*430*210 mm（inverter） Weight 27kg 29kg 34kg Mounting Information Wall mount Operating Temperature -10℃ to +60℃(up 45℃derating) Relative Humidity 0 to 100%RH Site Altitude Up to 2000m above sea level without de-rating IP Protection Type IP65 Protective class Class I...

  • Page 52: Certificates And Grid Regulations

    Communication CAN / RS485 Operating Temperature 0~45℃ charge / -10~50℃ discharge Dimension 540*430*210 mm 540*680*210 mm Weight 45 kg 85 kg IP Protection Type IP65 9.3 Certificates and Grid Regulations •EMC: EN61000-6-1, EN61000-6-2, EN61000-6-3, EN61000-6-4, EN61000-4-18, EN61000-4-29 •Safety: IEC/EN62109-1 & -2, IEC62477-1 •Grid Regulations: G98, G99;...

  • Page 53: Contacts

    10 Contacts: Head Office & Showroom 8 Mohr Street, Tullamarine, VIC, Australia 3043 Tel:+61 1300 276 582 Email: service@soltaro.com Support Head Office service.au@soltaro.com Australian Support UK/Europe Office Unit 8, High Grounds Industrial Est., Worksop, Notts, S80 3AF , United Kingdom...

This manual is also suitable for:

Aio2-ins3000Aio2-ins3680Aio2-ins-4600Aio2-ins-5000Aio2-btlv-5kwhAio2-btlv-10kwh

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