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Installation:
Your new Kalor stove/boiler stove should be installed by correctly qualified and
experienced personnel only. As with any heating appliance, incorrect installation can be
extremely dangerous and may lead to personal injury or even death. We recommend that
your installer is fully qualified and appropriately experienced in the installation of stoves
and boilers and is also a competent plumber if appropriate (boilers and boiler stoves).
Stove Warranty
Your new Kalor appliance warranty is valid for two years with the following exclusions:
The following components are covered by 12 month warranty only:
• Combustion burnpots
The following components are not covered under product warranty:
• Door glass
• Door and other gasket seals
• Paint
• Tiles (where relevant)
Warranty is applicable, only where your appliance has been installed, commissioned and is
maintained, as recommended by the manufacturer. It is very important to understand that
any and all warranty claims may be rejected should your stove/boiler not be commissioned
by one of our Authorised Technicians. See below for further details.
Your first point of contact for warranty issues is our dedicated Service Centre which you
PLEASE NOTE:
Commissioning of your appliance MUST be carried out by an Authorised Kalor Technician.
If stove is not commissioned by an Authorised Kalor Technician within 30 days of
installation, warranty is immediately voided.
can contact by calling 083 123 6445.
• Ignition elements
• Remote control
• Combustion chamber side panels
• Any damage caused by installer or
customer negligence or poor practices
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