Fix issues : Maintenance procedures
Reset app preferences
When to use this reset
This reset doesn't allow you to choose individual apps; all apps will be reset.
Before resetting all apps, if you're having trouble with one or two apps,
If you still experience the following issues, then reset all apps:
•
App crashes frequently or won't open
•
App doesn't behave as expected
•
App uses too much battery or data
•
App sends error messages or notifications
•
App causes phone to be slow or unresponsive
What gets deleted/removed when you reset
•
Selections you made for default apps to use for specific functions or to open specific file types; you'll be
asked to choose again.
•
Apps you disabled manually to prevent them from showing in the app tray or on the home screen will
reappear; you can
•
Preferences you set for app notifications, like hiding notification content from the lock screen; you can
reset these.
•
Changes in background data and app permissions.
Reset
To reset all apps:
1.
Go to Settings > System > Reset options.
2.
Touch Reset app preferences.
3.
Touch Reset apps.
Reset phone
What a reset does
Resetting your phone erases all data and brings it back to out-of-the-box condition. This data will be erased
from the phone:
•
Google account
•
Media (music, photos, videos)
•
System settings and data
•
App settings and data (including text messages)
•
Downloaded apps
disable them
again.
reset the apps
individually.
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