Motorola edge 40 User Manual page 254

Fix issues : Maintenance procedures
Reset Wi-Fi, cellular data, and Bluetooth
When to use this reset
• Wi-Fi doesn't work. Wi-Fi network name doesn't show on your phone.
•
Cellular/mobile data: No signal and
frequently drop.
•
Bluetooth doesn't work or disconnects automatically.
•
VPN doesn't work as expected.
What gets deleted/removed when you reset
•
All Wi-Fi devices and passwords set up on your phone
•
All cellular/mobile settings, like preferred cellular network
• All paired Bluetooth devices set to connect with your phone, like ear buds, car audio, speakers
• All VPN configurations set up on your phone
You cannot choose individual connections to reset; they will all reset.
Reset
If you're having problems with connections, review this information first:
• Wi-Fi
• Bluetooth
•
Cellular data
•
Hotspot (internet sharing)
Then, if you're still experiencing problems, try resetting all network settings:
1. Go to Settings > System > Reset options.
2. Touch Reset Wi-Fi, mobile & Bluetooth > Reset settings.
3. Touch Reset settings.
4. Try to reconnect to Wi-Fi, cellular data, and Bluetooth, or try to share your internet connection again.
Reset eSIM
Only some versions of this phone, sold in certain countries, support this feature.
When to use this reset
If you're changing phones or changing SIMs.
What gets deleted/removed when you reset
This removes the eSIM from your phone. It does not affect your mobile data account. To close an account,
contact your carrier.
Reset
1. Go to Settings > System > Reset options.
2. Touch Erase eSIMs.
in the status bar. You can't make/receive calls, or calls
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