My Bluetooth Device Can't Find The Headset; I Can't Connect A New Device To The Headset; My Cisco Headset 730 Shows Up Twice In My Bluetooth Device List - Cisco Headset 730 User Manual

My Bluetooth Device Can't Find the Headset

My Bluetooth Device Can't Find the Headset
Try these steps if your headset doesn't connect with your Bluetooth device:
• On your call device:
• Reboot your headset.
• Make sure that your headset is within 3 feet (1 meter) of your intended device.
• Clear all paired devices from the headset and start the pairing process over.
• Make sure the Bluetooth drivers on your Windows or Mac device are up to date.
Related Topics

I Can't Connect a New Device to the Headset

Try these steps if your headset can't connect to your intended call device:
• Reboot your headset.
• Disconnect other paired Bluetooth devices from your headset.
• Reboot the Bluetooth device you want to pair with your headset.
• Clear all paired devices from the headset.
• Make sure your headset is within 3 feet (1 meter) of your intended device.
• Make sure that the Bluetooth drivers on your Windows or Mac device are up to date.
Related Topics

My Cisco Headset 730 Shows Up Twice in My Bluetooth Device List

Your Cisco Headset 730 shows up in Bluetooth
digits of your headset serial number.
After your headset pairs to a Windows 10 device, you will have the option to select between a Stereo and
Hands-free (HFP) Bluetooth connection. Make sure you select the Bluetooth profile that best suits your needs.
A Stereo Bluetooth connection features richer sound and works best for music and video playback. Hands-free
is intended for voice calls. Depending on the calling application you have, you may not be able to hear audio
when you select Stereo.
Cisco Headset 730 User Guide
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• Turn Bluetooth off, then on again.
• Delete the headset from the list of Bluetooth devices and pair the headset again.
Turn Your Headset On and Off, on page 4
Delete Paired Devices, on page 7
Turn Your Headset On and Off, on page 4
Manage Your Bluetooth Connections in the Cisco Headsets
Delete Paired Devices, on page 7
App, on page 6
®
device lists as Cisco HS 730, followed by the last three
Troubleshooting