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Troubleshooting Guide; Helpful Hints - LaMotte WaterLink SpinTouch 3580-AU Manual

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Power Requirements
USB wall adapter, USB computer connection or internal
lithium ion rechargeable battery
Battery Type
Lithium ion
Minimum Capacity
12 V/2.6 AH
Charge Life
Approximately 150 tests
Battery Life
Approximately 500 charges
Full Charge
6 hours
Water Resistance
Rubber over-molded base, rubber USB Port Plug,
gasketed display and hinge.
Electrical Rating
Rated voltage
(1.6 A) at USB C
Auto Off
Yes, default 15 (only with battery power)
Power Save
Yes, default OFF
Data Logger
250 test results stored for download to PC or transfer
by Bluetooth
Certifications
EZ-BLE
Module,
CYBLE-022001-00 RF
Radio:
EMC:
Safety:
RoHS
Dimensions
21.6 X 12.4 X 10.4 cm (L X W X H) | 8.5 X 4.9 X 4.2 in
Weight
0.79 Kg, 1.74 lb
TROUBLESHOOTING

TROUBLESHOOTING GUIDE

Problem
Reason
Meter Check
Meter Check Disk in chamber
Disk
instead of reagent disk
"Source"
Wrong Market Type was
appears on
chosen
test screen
instead of
"Sanitizer"
Problem with default blank
!
On Test
due to under filled disk or
Results and
air bubble. Test results are
Test History
questionable.
screens
Range Error
Raw data out of range
Output Error
Decreased light intensity.
Possibly dirty lens
Consistently
Metals may actually be
unexpected
present
high results
for metals
Alkalinity
Usually due to an underfilled
result of 0
disk.
ppm
Unexpected
Dirty disk cover
results
Disk type is
Software or meter firmware
not an option
is out of date.
in Disk Series
High pH
Water sample temperature
results
above 100 °F (38 °C)
interferes with pH reagent
, Rated power of input current
5V
PRoC
FCC (USA):
FCC ID: WAP2001
Industry
License IC:
Canada (IC)
7922A-2001
Certification:
CE (Europe):
Complies with
Directive1999/5/
EC
MIC (Japan): 005-101007
KC (Korea):
MSIP-CRM-
Cyp-2001
EU: ETSI EN 301489-1 ;US: FCC
PART 15 B ;
CAN ICES-3 (B)/NMB-3(B); AS/
NZS: CSPR 22
EU: EN61010-1:2010; AS/NZS:
national differences
2011/65/EU + (EU) 2015/863
Solution
Select "Continue" to go to Test
Results screen. Select "Abort"
to go to Testing screen and run
test with reagent disk.
Go to Settings. Change Market
Type to Pool/Spa
Fill disk correctly (see FILLING).
On Test Results screen tap ! for
details.
Contact Support
Clean lens (see CLEANING).
Follow Range Check Procedure.
If error message persists,
contact Support.
Repeat test with distilled water.
If the results still show that
metals are present, contact
Support.
Review the disk filling
procedures and test again.
If problem persists, contact
Support.
Gently clean disk cover
apertures with pipe cleaner or
lint free cloth.
Update WaterLink Connect 2 at
softwarecenter.lamotte.com
For water samples over 100 °F
(38 °C) subtract 0.1 from pH
result or, for the most accurate
result, wait until water sample is
below 90 °F (32 °C) to test
Disk not
Lid open, meter not powered
spinning
on, low battery, disk or disk
cover pressed down too
tightly on hub
Fast electrical transients
may disrupt operation of the
Spin Touch meter
Trouble
Bluetooth not enabled
connecting
Too many Bluetooth devices
to Bluetooth
near the meter
device
Printer power is ON and Fast
Printer Connection is ON
Broken connection
Trouble
connecting to
computer by
USB
TROUBLESHOOTING WITH THE METER CHECK DISK
IMPORTANT!! Do not attempt to separate the components of the Meter Check Disk
(Code 1705/1705-EU). The Meter Check Disk consists of a disk with a permanently
attached cover. Do not fill the Meter Check Disk with water. Water is not used in the
Meter Check Disk.
CALIBRATION OPERATIONS
The Meter Check Disk (MCD) is used to perform two
calibration operations – Check Calibration and Start Calibration. The Start Calibration
procedure should only be performed if the meter fails the Check Calibration
procedure.
Check Calibration
Meters are calibrated at the time of manufacture. However,
it is possible for the calibration settings to be lost due to power anomalies or other
circumstances. The Meter Check Disk is used in the Check Calibration procedure to
determine whether the alignment of the hub and disk are correct. For some meters,
it also evaluates the brightness of the individual LEDs.
1. Follow the CLEANING procedure to clean the light chamber and optic lenses.
2. From the main test page, tap
3. Tap Calibration.
4. Tap Check Calibration.
5. Remove the Meter Check Disk (Code 1705/1705-EU) from the foil pouch. DO
NOT remove the black cover from the disk. Insert the Meter Check Disk (MCD)
into the meter and close the lid.
6. Tap Start.
7. The meter will briefly spin. When it is complete, six channel values will be
displayed. Compare the displayed channel values to those printed on the MCD
pouch. If the displayed channel values are within the ranges provided on the
Meter Check Disk pouch, the meter is calibrated and performing normally. If the
displayed channel values are not within the ranges provided on the Meter Check
Disk pouch, perform the Start Calibration procedure.
NOTE: Range specifications are specific to the disk identified by the serial
number on the pouch. The range specifications will vary from disk to disk. The
exact readings from a specific disk may vary from meter to meter.
8. Tap
to return to the test screen.
9. Remove the MCD from the meter and return to the foil pouch for storage.
Start Calibration The Start Calibration procedure calibrates the alignment of
the hub and disk for all meters and sets the brightness of the individual LEDs for
compatible meters. Before performing this calibration procedure, run the Check
Calibration procedure to determine whether the meter is calibrated and operating
normally. The Start Calibration procedure should only be completed if the meter fails
the Check Calibration procedure.
1. Follow the CLEANING procedure to clean the light chamber and optic lenses.
2. From the main test screen, tap
3. Tap Calibration.
4. Tap Start Calibration.
5. Remove the Meter Check Disk (Code 1705/1705-EU) from the foil pouch. DO
NOT remove the black cover from the disk. Insert the Meter Check Disk. Close
the lid.
6. Tap Start.
7. When the calibration is complete the message "Angle Calibration Successful"
will appear. Meters that can also perform an LED calibration will display "LED
Calibration Successful".
8. Tap
to return to the test screen.
Angle Calibration checks the alignment of the hub and disk. The LED Calibration sets
the brightness of the individual LEDs. The results are reported as pass or fail. If the
measurements pass, the settings will be saved, and the meter is calibrated. If the
analysis fails, contact Support.
Email:
support@lamottepacific.com
Phone: 02-96248842 (Aus) | Phone: 00-612-96248842 (NZ)
Mon-Fri 9am-5pm (GMT+10)

HELPFUL HINTS

¬ Do not touch top or bottom of disk. Handle disk by the edge.
¬ Do not fill disk while in the meter. Fill disk on clean, dry surface.
¬ Fill the disk on a dark surface to more easily see the sample water.
¬ The disk should not contain any large air bubbles. Air bubbles will result in
erroneous results.
6
Close lid, power on meter,
charge the battery or plug meter
into a stable power source,
remove the disk/disk cover and
place back in the chamber more
gently
Restart the test to resume
normal operation
Enable Bluetooth
Have only one device near the
meter
Turn printer power OFF. Or turn
Past Printer Connection OFF.
Press and hold power button for
1 second.
to select Settings.
to select Settings.

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