Troubleshooting - ECG EFP 11420 WA+ Instruction Manual

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When putting in foods, limit the time you open the freezer door to a minimum.
Keep the door seal clean. Replace a damaged door seal.

TROUBLESHOOTING

You can solve a number of common problems on your own. If the freezer is not working properly, check the
following points before calling a service technician:
The freezer does not work
The power cord is disconnected.
The main house breaker is off .
The thermostat is not set to the desired cooling temperature.
GB
The electrical outlet is not under voltage. Test the functionality of the outlet by plugging in another
appliance.
Odour
Put the aromatic foods in a well sealed container.
Check, if some of the foods are not spoiled or mouldy.
Clean regularly the interior of the freezer.
The compressor runs too long
It is usual that in the summer month with high ambient temperatures the compressor runs for longer time.
Do not place in the freezer a great quantity of fresh foods at once.
Place in the freezer only cold foods.
Opening the door too frequently.
Strong layer of ice.
The light in the freezer does not work
Make sure the power is on.
Check, if the light is damaged. In case of damage contact your service representative.
Freezer door cannot be closed securely
Food packaging is caught between the door and the seal of the freezer.
Too many foods in the freezer.
The freezer is tilted.
Noisy freezer
The circulation of the cooling medium makes some noise (gurgling sounds), even if the compressor is not
running. This is entirely normal and does not present a problem. A clicking noise caused by the solenoid or
electrical switch is normal and not a problem. In case of hearing other noises, check the following:
Check if the freezer is in horizontal position.
Check if it is not touching other devices or kitchen equipment.
Check if the interior of the freezer does not vibrate.
Condensation and warm surface
At higher humidity condensation of moisture can appear on the outer surfaces and door seal. It is not
a malfunction, wipe off the moisture with dry cloth. Higher surface temperatures, especially in the summer
months are caused by radiation of heat from the evaporator. This is not a malfunction.
Diffi culty in opening the door.
After the food and compartment have cooled down, the pressure inside the freezer can get lower. This may
cause the freezer door to be diffi cult to open. This is not a malfunction.
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This manual is also suitable for:

Efp 10990 wa+Efp 11980 wa+

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