Troubleshooting; Accessories And Spare Parts; Helpline - Kärcher K 7 Premium Full Control Plus Operating Instructions Manual

Troubleshooting

DANGER
Risk of electric shock. Turn off the appliance and re-
move the mains plug prior to performing any care and
maintenance work.
Repair work and work on the electrical components may
only be performed by an authorised customer service.
You can rectify minor faults yourself with the help of the
following overview.
If in doubt, please consult the authorized customer ser-
vice.
Appliance is not running
 Push the lever of the trigger gun, the device will
switch on.
 Check whether the voltage indicated on the type
plate corresponds to the voltage of the mains sup-
ply.
 Check the mains connection cable for damages.
 Motor overloaded, the motor circuit breaker has
tripped.
– Turn off the appliance "0/OFF".
– Allow the device to cool down for one hour.
– Switch on the device and put it into operation again.
If the malfunction occurs repeatedly, have the de-
vice checked by the customer service.
Appliance does not start, motor hums
Voltage reduction due to weak mains supply or when
using an extension cable.
 Upon switch-on, push the lever of the trigger gun
first and then switch the power switch to "I/ON".
Pressure does not build up in the appliance
 Check setting at the spray lance.
 Check water supply for adequate delivery rate.
 Pull out the sieve in the water connection using flat-
nose pliers and clean under running water.
 Remove air from appliance before operation.
Switch on the appliance without connection the HP
hose (max. 2 minutes) and run it until the water dis-
charging from the HP outlet is free of bubbles.
Switch off appliance and reconnect HP hose.
Strong pressure fluctuations
 Clean high-pressure nozzle: Remove dirt and de-
bris from the nozzle bore, using a needle and rinse
through with water from the front.
 Check water flow quantity.
Appliance is leaking
 Dropwise leakage of the device is normal for tech-
nical reasons. If the leakage increases contact the
authorized customer service.
No detergent infeed
 Turn the 3-in-1 multi jet spray lance to detergent
nozzle "MIX".
 Check whether the Plug 'n' Clean detergent bottle
is placed into the detergent connection facing
down.
No pressure indicator on the trigger gun
 Check / replace the batteries
 Decrease the distance between high-pressure gun
and high-pressure cleaner.
 Couple it to the high-pressure cleaner again.
Error messages
 Switch off the device and pull the
mains plug out of the socket.
 After 20 seconds, insert the power cord
back into the socket and switch the de-
vice on.
If the malfunction occurs repeatedly, have
the device checked by the customer ser-
vice.
Emergency operation
If the pressure regulation on the high-pressure gun is
defective (electronic defect, battery empty, etc.), the
high-pressure cleaner continues operating at the level
that was last set.
To activate emergency operation at the maximum level:
 Switch off the device and pull the mains plug out of
the socket.
 Insert the power cord back into the socket and
switch the device on.

Accessories and Spare Parts

Only use original accessories and spare parts, they en-
sure the safe and trouble-free operation of the device.
For information about accessories and spare parts,
please visit www.kaercher.com.

Helpline

KÄRCHER UK Limited operates a helpline allowing
customers to discuss any problems experienced with
our products.
The helpline operates during normal business hours
and may be busy at peak periods.If you have difficulty
getting through we would ask that you try to contact us
again later in the day.
The helpline number is 01295 752200, open from
8.30 am to 5.00 pm
Monday to Friday.
It helps us if you have the model number and data plate
details to hand before making your call so that we can
assist you with your query more effectively.
Alternatively you may write to us at the address
below:
KÄRCHER UK Ltd
Kärcher House
Beaumont Road
Banbury
Oxon, OX16 1TB
or E-mail us:
info@karcher.co.uk
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