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Product support
Help is always at hand
Troubleshooting
No sound / power:
•
Adjust the volume.
•
Check that the mains power wall socket is switched on and that your Tower Speaker is
not in Standby mode.
•
If you are using a Bluetooth connected device, increase the volume on the secondary
device and on your Tower Speaker.
Unable to pair with a Bluetooth device:
•
Check that you are in Bluetooth mode.
•
Ensure that you are within range of the Tower Speaker for Bluetooth functionality, 10
metres or less (33 feet or less).
•
Move the Tower Speaker and Bluetooth device away from other Bluetooth devices/
electrical equipment.
•
If possible, turn off other nearby Bluetooth devices or disable their Bluetooth
functionality.
The function buttons do not respond:
•
Check that the mains power lead is connected at the back of your Tower Speaker
and the mains power wall socket is switched on. Press and hold the
Tower Speaker or press and release the
•
If you are trying to use the Remote control, the battery may be exhausted and need to
be replaced. Please use a new, good quality CR2025 3V battery.
28
Product support
button on the
button on the Remote control.
Product support
Help is always at hand
Help and assistance
If you require any technical guidance or find that your Tower Speaker is not operating as
intended, a simple solution can often be found in the Troubleshooting section of these
instructions or online at www.bush-support.com
If you still require further assistance, call one of our experts on 0345 600 3021*. To help
give us give you a fast and efficient service please have the following information ready:
Model Ref.
Serial number
Date of purchase
Local call rates applies*
Lines open 8am-7pm Monday to Saturday and
10am-4pm Sunday.
*Calls to Argos enquiry lines may attract a charge and set up fee from residential lines depending on
your call plan/tariff. Mobile and other providers costs may vary, see www.bt.com/pricing for details.
For security and training purposes, telephone calls to and from customer service centres may be
recorded and monitored. Calls from Republic of Ireland will attract international call charges.
section of these instructions, or online at www.bush-support.com If you still require further assistance, call one of our experts on 0345 600 3021.
You can find these
on the rating plate - a
small information
panel (usually a sticker
or metal plate) on the
rear or base of your
product.
This will be shown on
your receipt
29
Product support
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