Table of Contents
Advertisement
Product support
Help is always at hand
Troubleshooting
Unable to pair with a Bluetooth device:
•
Check that you are in Bluetooth mode.
•
Ensure that you are within range of the Bluetooth speaker for Bluetooth functionality,
10 metres or less (33 feet or less).
•
Check that the device you are attempting to pair with supports A2DP stereo audio
transmission.
•
Move the Bluetooth speaker and Bluetooth device away from other Bluetooth
devices/electrical equipment.
•
If possible, turn off other nearby Bluetooth devices or disable their Bluetooth
functionality.
No sound / Sound distortion:
•
Adjust the volume
•
If you are using a Bluetooth connected device, check the volume on the secondary
device and on your Bluetooth speaker
•
Your Bluetooth speaker may need to be recharged. Please check the small white
battery charge status lights on the left hand side of your Bluetooth speaker and
recharge if necessary.
26
Product support
Advertisement
Table of Contents
