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en-us Troubleshooting
Issue
Food remnants on dishware.
Detergent residue in the appliance Lid of the detergent dispenser is blocked by items of dishware and will not open.
Water spots on plastic parts.
Wipeable or water-soluble coatings
inside the appliance or on the
door.
There are stubborn white coatings
on the dishware, inside the
appliance or on the door.
Tea residue or lipstick marks on
dishware.
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Cause and troubleshooting
Dishware has been precleaned too intensively. Then the sensors choose a lighter
cycle. Stubborn remnants cannot be entirely removed.
Only remove large remnants of food and do not pre-rinse dishware.
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Tall narrow containers in corner areas are not rinsed out adequately.
Do not position tall narrow containers at too great an angle or in corner areas.
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Upper rack on right and left not set to same height.
Set the upper rack on the left and right to the same height.
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→ "Upper rack", Page 11
Arrange dishware in the upper rack so the tab collecting tray is not obstructed by
1.
dishware.
→ "Loading dishware", Page 17
Items of dishware are blocking the dispenser lid.
Do not place dishware or fragrance dispensers in the tab collecting tray.
2.
The lid of the detergent dispenser is blocked by the tab and will not open.
Position the tab in the detergent dispenser crosswise, not vertically.
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Tabs are used in the quick or short cycle. There is not enough time for the tab to
dissolve.
Select a more intensive Wash cycle or use Powder detergent.
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Detergent may lose its cleaning or dissolving ability after being stored a long time,
or the detergent is clumped together.
Change your Detergent.
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Droplet formation on plastic surfaces is unavoidable due to the laws of physics.
Water spots are visible after drying.
Select a more intensive program.
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Position dishware at an angle.
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→ "Loading dishware", Page 17
Use rinse aid.
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→ "Rinse aid", Page 14
There is detergent residue. These coatings cannot generally be removed with
chemicals.
Change your Detergent.
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Scrub the appliance by hand.
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There is detergent residue. These coatings cannot generally be removed with
chemicals.
Change your Detergent.
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Scrub the appliance by hand.
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Too little detergent is being used.
Increase the amount of detergent used or change Detergent .
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Selected wash cycle is too light.
Select a more intensive wash program.
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Dishwashing temperature is too low.
Select a program with a higher dishwashing temperature.
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Too little detergent is being used or is unsuitable.
Use a suitable Detergent and follow the manufacturer's instructions for the
▶
amount to be used.
Dishware has been precleaned too intensively. Then the sensors choose a lighter
cycle. Stubborn remnants cannot be entirely removed.
Only remove large remnants of food and do not pre-rinse dishware.
▶
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