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M. TROUBLESHOOTING
COMPLAINT
CAUSE
•
The outside temperature is below 60 °F
(16 °C).
•
The digital control is set to fan cycling mode.
Unit Does Not Cool Room Suffi-
ciently, or Cycles On And Off Too
•
Frequently (continued).
The air conditioner has insufficient cooling
capacity to match the heat gain of the room.
•
The air conditioner has insufficient heating
capacity to match the heat loss of the room.
•
This may be due to an excessive heat load
in the room.
•
It may also be due to an improperly sized unit.
•
This may be normal for higher efficiency
Unit Runs Too Much.
(EER) air conditioners.
•
You may notice that the discharge air
temperature of your new air conditioner
may not seem as cold as you may be
accustomed to from older units. This
does not; however, indicate a reduction
in the cooling capacity of the unit.
•
A "da-da" sound may occur for 30 seconds
Noise when the unit starts.
when the unit is turned on due to the
compressor starting.
For advanced troubleshooting and repair by
qualified service technicians:
Scan this QR code to be linked to our professional
support page where you can locate the Service
Manual.
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SOLUTION
•
Do not try to operate your air conditioner in the cooling mode
when the outside temperature is below 60 °F (16 °C). The unit will
not cool properly, and the unit may be damaged.
•
Since the fan does not circulate the room air continuously at this
setting, the room air does not mix as well and hot (or cold) spots
may result. Using the continuous fan setting is recommended to
obtain optimum comfort levels.
•
Check the cooling capacity of your unit to ensure it is properly
sized for the room in which it is installed. Room air conditioners are
not designed to cool multiple rooms.
•
Check the heating capacity of your unit. Air conditioners are sized to
meet the cooling load, and heater size is then selected to meet the
heating load. In extreme northern climates, room air conditioners may
not be able to be used as a primary source of heat.
•
If there are heat producing appliances in use in the room, or if the
room is heavily occupied, the unit will need to run longer to remove
the additional heat.
•
Be sure to use exhaust vent fans while cooking or bathing and,
if possible, try not to use heat producing appliances during the
hottest part of the day.
•
The use of higher efficiency components in your new air
conditioner may result in the unit running longer than you feel
it should. This may be more apparent, if it replaced an older,
less efficient, model. The actual energy usage, however, will be
significantly less when compared to older models.
•
The energy efficiency ratio (EER) and cooling capacity rating
(Btu/ h) listed on the unit's rating plate are both agency certified.
•
This is normal.
Care and Cleaning
Clean your air conditioner occasionally to keep it looking new. Be sure to unplug the unit
before cleaning to prevent shock or fire hazards.
R . INFORMATION FOR THE OWNER
R.1 Maintenance
Air Filter Cleaning
The air filter should be checked at least once every month to see if it needs cleaning.
Care and Cleaning
Clean your air conditioner occasionally to keep it looking new. Be sure to unplug the unit before cleaning to prevent shock or fire
Never use hot water over 104 F (40 C) to clean the air filter. Never attempt to operate the
o
o
hazards.
unit without the air filter.
Air Filter Cleaning
Trapped particles and dust can build up in the filter and may decrease airflow as well as
The air filter should be checked at least once every month to see if it needs cleaning. Never use hot water over 104˚F (40˚C) to clean
cause the cooling coils to accumulate frost. To clean the air filter:
the air filter. Never attempt to operate the unit without the air filter.
Trapped particles and dust can build up in the filter and may decrease airflow as well as cause the cooling coils to accumulate frost.
1. Pull the grille out from the indents on both sides at the front and remove the filter inside.
To clean the air filter:
2. Wash the filter using liquid dish soap and warm water. Rinse the filter thoroughly.
1. Pull the grille out from the indents on both sides at the front and remove the filter inside.
2. Wash the filter using liquid dish soap and warm water. Rinse the filter thoroughly. Gently shake the filter to remove excess water.
Gently shake the filter to remove excess water.
3. Let the filter dry completely before placing it into the air conditioner.
3. Let the filter dry completely before placing it into the air conditioner.
4. If you do not wish to wash the filter, you may vacuum the filter to remove the dust and other particles.
4. If you do not wish to wash the filter, you may vacuum the filter to remove the dust and
other particles.
Cabinet Cleaning
Cabinet Cleaning
To clean the air conditioner cabinet:
To clean the air conditioner cabinet:
- Unplug the air conditioner to prevent shock or a fire hazard. The cabinet and front panel of the air conditioner may be dusted with an oil free cloth
- Unplug the air conditioner to prevent shock or a fire hazard. The cabinet and front panel
or washed with a cloth dampened in a solution of warm water and mild liquid soap. Rinse thoroughly with a damp cloth and wipe dry.
of the air conditioner may be dusted with an oil free cloth or washed with a cloth dampened
- Never use harsh cleaners, wax or polish on the cabinet front.
- Be sure to wring excess water from the cloth before wiping around the controls. Excess water in or around the controls may cause damage to the
in a solution of warm water and mild liquid soap. Rinse thoroughly with a damp cloth and
air conditioner.
wipe dry.
Winter Storage
- Never use harsh cleaners, wax or polish on the cabinet front.
To store the air conditioner when it is not in use for an extended period of time, remove it carefully from the window according to the installation
- Be sure to wring excess water from the cloth before wiping around the controls. Excess
instructions and cover it with plastic or place it in the original box.
water in or around the controls may cause damage to the air conditioner.
Winter Storage
To store the air conditioner when it is not in use for an extended period of time, remove it
carefully from the window according to the installation instructions and cover it with plastic
or place it in the original box.
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