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6. Solving Problems
Customer Support
In case the refrigerator presents any malfunction, check for the possible causes and corrections.
Probable Causes/Corrections
If the refrigerator
fails to work )
If the Fridge is not
Cooling
(Insufficient
Refrigeration)
Food frozen in
the refrigerator
compartment
Alarm sounding
Leak in the water con-
tainer
Function indicator
messages
Panel / Keyboard are
not accepting com-
mands.
Touching the buttons
sound signal is not
emitted. The alarm
does not go off. TUR-
BO FREEZER/"DRINK
EXPRESS"
• Plug is off the socket.
• Product connected to different tension outlet.
• Bad contact socket
• Lack of electrical Power, off switch or burned
fuse.
• Power outage or voltage oscillation.
• Inadequate setting of the temperature control
of the refrigerator compartment.
• Direct sunlight or other heat sources close to
the refrigerator.
• Hindered air ventilation.
• Power supply with different tension than the
product's.
• Excessive open door time.
• Inadequate setting of the temperature control
of the refrigerator compartment.
• Food items to close to air outlets.
• Door open
• Power supply with different tension than the
product's.
• Turbo Freezer / Drink Express / Ice Express
activated.
• Water leaking from the reservoir.
• Failure of a refrigerator function
• Panel locked.
• Power outage or voltage oscillation.
• Connect the plug to the socket.
• Connect the product to the right tension.
• Correct the defect in the socket.
• Wait the Power to return, change the fuse or
turn on the switch.
• Remove the plug from the electric outlet for
5 minutes reconnecting it on sequence.
• Adjust the temperature correctly
• See "Installation – Choose Location".
• Unblock the air outlet of Multi-Flow.
• See Electric Installation (page.3).
• Open only for the necessary time.
• Set temperature control properly.
• Reposition food items.
• Close both doors. In case you wish more
time with open door(s), select function SHO-
PPING.
• See Electric Installation (page.3).
• End of time programmed function. Open the
doors or press the button flashing
• Verify the sealing of the valve and observe if
it was correctly mounted after the cleaning.
• Call the Technical Service.
• Unlock the panel activating simultaneously
the Temp Freezer and Auto Control.
• Remove the plug from the electric outlet for
5 minutes reconnecting it on sequence.
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