In The Event Of An Accident - Maserati GranTurismo Owner's Manual

In an Emergency
Customer Service provides assistance
and support on general enquiries.
NOTE:
• When the user selects the "Customer
Service " soft-key on the MIA screen,
the vehicle location will be sent
through to them.
• If a customer has not subscribed to
Maserati Connected Services, the
Assist Call will not be available. For
more details, see the official Maserati
website.
6
In an Emergency
NOTE:
• Roadside Assistance Call or Customer
Service Call may not be available in the
first minute after starting the car.
• In case the Roadside Assistance Call
or Customer Service Call soft-key
are inadvertently touched on the MIA
272
screen, the call can be interrupted by
touching the end call soft-key.
• If there is an active SOS Call, neither
a Roadside Assistance or Customer
Service Call can be triggered. For
further information, see the "Maserati
Intelligent Assistant™ (MIA)" guide.
Assist Call Not Available Messages
The Assist calls are not available in the
following cases:
• the subscription to the service is not
active or has expired;
• there are problems connecting to the
network. In these cases, the user will
be warned that the call cannot be made
on the cluster display.

In the Event of an Accident

It is important always to keep calm.
• If not directly involved, stop at a safe
distance of at least ten meters away
from the accident area.
• Turn off the engine and switch on the
hazard warning flashers.
• At night, illuminate the accident area
with the headlights.
• Always act with caution to avoid the
risk of being crashed into by other
drivers.
• Indicate that an accident has occurred
by placing the emergency triangle (if
equipped) in a well visible position and
at the prescribed distance.
• Call the emergency services, providing
as much information as possible. On
the motor way, use the special call
boxes.
• Remove the ignition key (if present)
from the vehicles involved.
• If fuel or other chemical products
can be smelled, do not smoke and
ask people around you to put their
cigarettes out.
• To extinguish fires, even small ones,
use a fire extinguisher, blankets, sand
or earth. Never use water.
• In multiple accidents occurred on
motorways, particularly where visibility
is poor, there is a high risk of being
involved in other collisions.