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Fitbit Zip VERSA LITE Quick Start Manual

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QUICK START GUIDE
Welcome to Level2
With the help of your new Fitbit
smartwatch and
®
guidance from your personal health coach, you'll
have the tools you need to achieve a happier,
healthier you.
Follow the simple steps in this guide to get started!

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Summary of Contents for Fitbit Zip VERSA LITE

  • Page 1 QUICK START GUIDE Welcome to Level2 With the help of your new Fitbit smartwatch and ® guidance from your personal health coach, you’ll have the tools you need to achieve a happier, healthier you. Follow the simple steps in this guide to get started!
  • Page 3 Bluetooth for your smartphone.) • You have an internet connection through Wi-Fi or cellular data. • Your Versa Lite’s battery shows a charge of at least 75%. If not, use the included cable to charge up the Versa Lite. (For instructions, see Page 7.)
  • Page 4 STEP 1: DOWNLOAD THE FITBIT MOBILE APP This is the free mobile app you will use to sync health and activity data from your Fitbit smartwatch. 1. Open the App Store ( ) or Google Play Store ( ) from your phone’s home page.
  • Page 5 STEP 2: LOG IN TO FITBIT AND SET UP YOUR FITBIT SMARTWATCH 1. Once downloaded, open the app and tap “Log In” 2. Log in with the email address and password you used to create your Fitbit account when you enrolled in the program. (Forgot your login info? Check page 17 on how to retrieve your information.) Have questions or need help? Visit...
  • Page 6 3. Once you’ve logged in to the Fitbit app, tap on the profile icon in the upper left part of the screen (the “Your Account” icon). Then select “Set Up a Device.” Have questions or need help? Visit help.fitbit.com/cwsupport or call 1-844-302-2821, 8 a.m.
  • Page 7 4. Select “Versa Lite”, then tap “Set Up”. Have questions or need help? Visit help.fitbit.com/cwsupport or call 1-844-302-2821, 8 a.m. – 8 p.m. CT, Monday - Friday.
  • Page 8 5. Review the terms & policies. To agree, tap “I Agree”. 6. Follow the on-screen instructions to start charging your device. Once the charger is connected, tap “Next” to continue. Have questions or need help? Visit help.fitbit.com/cwsupport or call 1-844-302-2821, 8 a.m.
  • Page 9 7. The Fitbit App will start to search for your Versa Lite. Make sure your phone and Versa Lite are next to each other. Once your phone finds your Versa Lite, your phone will show the “Found it!” screen below.
  • Page 10 8. After the Fitbit app finds your Versa Lite, your smartwatch will display a four-digit code. When prompted, enter this code into the app. (Don’t use the “1234” code below. It’s just an example!) 9. Next, the Fitbit app will prompt you to set up your Versa Lite and download the latest software update.
  • Page 11 10. As the Versa Lite is updating, you can use your phone or walk away for a bit-- just make sure that your phone stays close to your Versa Lite. The update process usually takes around 20 minutes, but can take up to two hours.
  • Page 12 12. Your Versa Lite is now ready to use! Try it on and read more about your new fitness companion through the next few screens, tapping “Next” after you’re finished with each one. 13. Once you see the screen to the right, your Versa Lite is set up.
  • Page 13 STEP 3: CONNECT TO LEVEL2 1. After you set up your Versa Lite, the Fitbit app will send over a notification that will welcome you to Level2. Go ahead and tap the notification. 2. When you reach the Fitbit app home screen (also known as the “Today”...
  • Page 14 YOU’RE ALL SET UP! HERE’S WHAT’S NEXT: Get Ready to Meet Your Coach In the next few days, you’ll receive an email with instructions on how to schedule your first call with your personal health coach. Let us know if you don’t receive it within a week or so.
  • Page 15 Check Out the Fitbit Community As part of the Level2 experience, you have access to an exclusive community group in the Fitbit app. In this community, you’re able to share inspirational moments from your daily routine, including exercise summaries, daily activity stats, photos, and more to receive encouragement and celebrate progress with other participants.
  • Page 16 FAQs WHY IS MY SMARTWATCH NOT CHARGING? We recommend plugging your charging cable into a USB port on your computer or other low-energy device. Please only use the charging cable that came with your smartwatch. When your smartwatch is properly secured to the charger, the percent charged will appear on the smartwatch screen.
  • Page 17 FAQs (cont.) I’M HAVING TROUBLE CONNECTING MY SMARTWATCH TO A WI-FI NETWORK. Setting up your smartwatch with Wi-Fi is optional, but recommended since it may help to speed up the operations of your Fitbit smartwatch. If you have trouble connecting your smartwatch to Wi-Fi, first make sure that your Wi-Fi network is working correctly and that your network type is compatible with your smartwatch.
  • Page 18 FAQs (cont.) HOW DO I TURN ON BLUETOOTH FOR MY SMARTPHONE? For iPhones, turn on Bluetooth by going to Settings, then “Bluetooth”, then tap the switch on. For Android phones, swipe down from the top of your screen from the home screen, then tap the Bluetooth icon.
  • Page 19 6. Uninstall and reinstall the Fitbit app on your smartphone. Then, set up your smartwatch again. 7. If you’re still having issues connecting your Versa Lite to the Fitbit app, call us at 1-844-302-2821 for live Fitbit technical support (7AM-7PM, ET, Monday- Friday) Still have smartwatch questions? Visit HELP.FITBIT.COM for a whole library of Fitbit...
  • Page 20 Notes 00023-L2-0120 Have questions or need help? Visit help.fitbit.com/cwsupport or call 1-844-302-2821, 8 a.m. – 8 p.m. CT, Monday - Friday.