CFE -10H User Manual page 26

Ambient temperature: 25 ± 2℃

80%DoD

Total energy/Usable energy measured under specific conditions from 0.2C CC/CV

at DC side.
But, if you suspect our verification, the product must be tested by an EU certified
origination or a certified 3rd party testing company. Meanwhile, any 3rd party evaluation
service fees shall be at your own expense, unless your claim is proven to be valid, in which
case will be responsible for the testing costs.
4 Warranty Policy
If the product is not of acceptable quality upon arrival, the customer is entitled to request
product repair or replacement.
5 About Service Products/Parts
Service products or accessories could be used as new or refurbished condition and
guarantees relevant performance is equal to or higher than replaced device.
If the product is no longer sold in the market, promises to replace it with different kinds of
products with equal or higher functions and performances, or the residual annual
depreciation value of the paid price by the buyer within the time limit for performance
guarantee.
6 Claim Policy
Whether to repair or replace the product will be determined in its sole discretion. Claims
under this warranty must be proposed from authorized distributors who purchased the
product. Meanwhile, you must notify your distributor of a claim by:
Give a call or email to your distributor;

Contract with hotline or email us directly within 48 hours of a faulty discovered.

The following items must be included:

The original purchase receipt or equal valid document;

Description of the alleged defect(s) to your distributor after contacting service

hotline or sending an email;
The product's serial number and the initial installation date.

If the battery is suspected to be faulty, the unit should be returned to appointed
distributors at the cost of customers at approved costs. If the unit is deemed faulty after
inspection by designated experts, we will dispatch a REPLACEMENT or FIXED unit and credit
the cost of returning the unit to us for testing (based on standard acceptable logistical
costs).
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