covered by this warranty:
Installation or use with any devices not approved as compatible.
Failure to install or use the battery in the way intended, or as demonstrated in the
installation manual including incorrect-installation of cables and connections.
Failure caused by charger or inverter unit.
Incorrect transportation, storage, installation or wiring by consumers or installers;
if buyers fail to use the original packing materials provided by sellers during the
transportation of equipment, any damage or failure of the product shall not fall
under the warranty scope of the product.
Mistreatment of the product including incorrect installation environment, incorrect
temperatures or using the units other than in the specified manner.
Damage caused by any impact, physical trauma to the unit such as dropping or
mishandling.
Attempts to change the functionality of the unit in any way, exposure of the
product influenced by movement or shaking following installation, or temperatures
of more than 55°C or below -10°C.
Using the battery outside of the clearly stated performance criteria for the unit.
Water ingress, corrosive gas damage or installation in dirty environments causing
particles to affect performance.
Anyone other than those authorized may not modify, disassemble, repair or replace
the product.
The unit must carry clearly identifiable and authentic serial number and labels.
Products suffered any external influences including unusual physical force,
electrical stress (power failure surges, inrush current, lightning, flood, fire,
accidental breakage, etc.).
Extensive superficial damage to the case demonstrating impact or mishandling or
poor protection of the battery.
Product damage and defect caused by deliberately or willful acts.
Product failure not reported to the seller or authorized service partner within 1
week of appearance.
The product not being operated for any period of 6 months or more.
Unusual physical or electrical stress caused by force majeure, such as power failure
surges, inrush current, lightning, flood, fire, accidental breakage, etc.;
3 Performance Warranty
Guarantees that Residential ESS Lithium-ion Battery will retain greater than or equal to 70%
of output energy capacity for 5 years from the Invoice date and follow the specification as
well as the user manual provided.
Capacity measurement conditions (referenced IEC: 62619)
21
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