Advanced Troubleshooting - Borg & Overström B5 Install & Operation Manual

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Advanced Troubleshooting

Fault Diagnosis: No Water Dispenses
Problem/Report
Possible Cause
From Ambient
Water Supply turned off.
Valve
No Electricity/Power Supply.
"Waterblock" tripped off (and tank
empty).
Solenoid Valve not working.
"Level Sensor" Waste Water
Container full (Blue LED will flash
slowly when the button is pressed.
This flashing cycle will repeat for
60 secs following the button being
pressed).
Leak detector has disabled
dispense operation.
From Cold
Firstly all as for Ambient Tap.
Valve
Chiller tank frozen – Thermostat not
working correctly.
Suggested Action
Check all taps/valves/ filters on incoming
supply are fitted and are
turned on.
Check power cord is connected and live and
machine is switched on.
Reset "Waterblock" (refer to
manufacturer's instructions and
check for any leaks).
Check valve action. Carefully dismantle valve
and clean out/
part replace/complete replace as needed.
Valve clicking but no water - Check if hole in
centre of washer is clear.
Valve not clicking - Check for voltage output
from control PCB when operated (Caution-High
Voltage). If not present, check
wiring for continuity and/or replace PCB. If
present, check coil/PCB and replace solenoid
coil/whole
valve coil/whole valve assembly
complete/PCB as needed.
Empty the container. (The unit will automatically
reset to normal operation.)
Check for internal leakage, ensure
probes are dry and reset.
Carry out checks and actions as for
ambient tap.
Thaw out and check thermostat. Replace Cold
Water thermostat as needed.

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