dynabook PORTEGE X20W-E Series User Manual
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dynabook PORTEGE X20W-E Series User Manual

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PORTEGE X20W-E
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  • Page 1 User's Manual PORTEGE X20W-E Series...

  • Page 2: Table Of Contents

    Table of Contents Chapter 1 Legal, Regulatory, and Safety Copyright, Disclaimer and Trademarks ..........1-1 Regulatory Information ................. 1-2 Video Standard Notice ................ 1-10 OpenSSL Toolkit License Issues ............1-10 FreeType License Issues ..............1-12 ENERGY STAR® Program ..............1-16 Disposing of the computer and the computer's battery ....
  • Page 3 AC Power Cord and Connectors ............7-2 Information for Wireless Devices ............7-3 Information about Intel® AMT ............7-14 Information about Intel® Authenticate ..........7-17 Accessibility ..................7-17 Ease of Access for Dynabook notebook ........... 7-17 Legal Footnotes ................... 7-21 Glossary ....................7-23 User's Manual...

  • Page 4: Chapter 1 Legal, Regulatory, And Safety

    Copyright, Disclaimer and Trademarks Copyright © 2019 Dynabook Inc. All Rights Reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Dynabook Inc. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 5: Regulatory Information

    Only peripherals complying with the FCC class B limits can be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by Dynabook is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s Universal Serial Bus (USB 3.0) port and Thunderbolt™...
  • Page 6 3/USB Type-C™ port. Changes or modifications made to this equipment, not expressly approved by Dynabook or parties authorized by Dynabook could void the user’s authority to operate the equipment. FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
  • Page 7 EMC (Electromagnetic Compatibility) standards. However, Dynabook cannot guarantee that this product still observes these EMC standards if options or cables not produced by Dynabook are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 8 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by Dynabook could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 9 Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
  • Page 10 Following information is only valid for EU-member States: Information requirements Regulation EC 1275/2008 Additional information as required by Regulation (EC) 1275/2008 amended by Regulation (EU) 801/2013 implementing European Eco-Design Directive with regard to requirements for standby, off mode and networked standby electric power consumption of electrical and electronic household and office equipment can be found here: http://www.toshiba.eu/Eco-Design.
  • Page 11 Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Dynabook will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.
  • Page 12 Dynabook meets all requirements of Turkish regulation 28300 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”.

  • Page 13: Video Standard Notice

    Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...
  • Page 14 Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit"...

  • Page 15: Freetype License Issues

    This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.
  • Page 16 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
  • Page 17 authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project', be they named as alpha, beta or final release. `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'.
  • Page 18 -------------- Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission. We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library', or `FreeType Distribution'.

  • Page 19: Energy Star® Program

    If the model you purchased is compliant, it uses the ENERGY STAR logo and the following information applies. Dynabook is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...
  • Page 20 observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the following general precautions and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure that your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode).
  • Page 21 Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.

  • Page 22: Safety Icons

    Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down.
  • Page 23 A caution informs you that improper use of equipment or failure to follow instructions might cause data loss, equipment damage, or might result in minor or moderate injury. Please read. A note is a hint or advice that helps you make best use of your equipment.

  • Page 24: Chapter 2 Getting Started

    This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by Dynabook, some of the features described in this manual might not function properly. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 25: Conventions

    Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Click Tap the Touch Pad or click the left Touch Pad control button once. Left-click the mouse once. Tap the touch screen once. Right-click Click the right Touch Pad control button once.
  • Page 26 Before you install a device or application, save any data in memory to the internal Solid-State Drive or other storage media. Failure to do so might result in data loss. Opening the display To open the display panel, slowly lift it with one hand holding the center of the display panel (as shown in the following figure) and the other hand holding the palm rest down so that the main body of the computer is not raised.
  • Page 27 The display panel can be opened to any angle up to 360 degrees which offers you the flexibility and versatility to operate your computer in one of the following defined modes. Figure 2-2 Opening the display panel to any angel Clamshell mode User's Manual...
  • Page 28 Flat mode Tablet mode Do not put your fingers in the gap near the display hinge. Do not put your finger in the gap between LCD panel and bottom of your computer. Keyboard and Touch Pad are temporarily disabled when you operate the computer in tablet mode.
  • Page 29 Always use the AC adaptor that was included with your computer, or use AC adaptors specified by Dynabook to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor might cause fire or damage to the computer possibly resulting in serious injury.
  • Page 30 Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. Connect the power cord to the AC adaptor. Figure 2-3 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-4 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord is included with the computer...
  • Page 31 Connect the DC output plug of the AC adaptor to the Thunderbolt™ 3/ USB Type-C™ port on your computer. The DC IN/Battery indicator glows. You can also establish connection through the USB Type-C™ adapter (provided with some models). Refer to the USB Type-C™...

  • Page 32: Getting To Know Windows

    Initial setup The Windows Startup Screen is the first screen displayed when you turn on the power. To install the operating system properly, follow the on-screen instructions on each screen. When it is displayed, be sure to read the license terms and license agreement carefully.
  • Page 33 The personal assistant called Cortana may be available depending on your country/region. You can ask questions or talk to Cortana in your natural voice, and Cortana answers your questions using information from the Internet. To talk with Cortana, an internal or external microphone is required.

  • Page 34: Turning Off The Power

    Sign-in options Windows offers a number of sign-in options including Password ( ), PIN ( ), Fingerprint ( ), Face ( ) and Picture password ( ) authentication to prevent from unauthorized access. If you have multiple sign-in methods set for a user account, you can select an option on the Windows login screen by clicking sign-in options.
  • Page 35 Do not turn the computer or peripheral devices back on immediately. Wait a short period to avoid any potential damage. Restarting the computer Certain conditions require that you restart the computer, for example if you change certain computer settings. To restart the computer, there are several ways this can be achieved: Click Start ->...
  • Page 36 Note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the dynabook Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
  • Page 37 Hibernation Mode The Hibernation Mode feature saves the contents of memory to the internal storage drive when the computer is turned off so that, the next time it is turned on, the previous state is restored. Note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer.

  • Page 38: System Recovery

    Media Restoring the pre-installed software from the Recovery Partition If you choose dynabook Maintenance Utility to erase the internal storage drive, all data including the operating system and recovery partition will be deleted. In that case, you cannot create recovery media or restore the pre- installed software from the recovery partition.
  • Page 39 Be sure to close all other software programs. Do not run software such as screen savers which can put a heavy load on the CPU. Operate the computer at full power. Do not use power-saving features. Do not write to the media when the virus check software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background.
  • Page 40 Recovery Wizard option in dynabook Maintenance Utility will not exist if you restore the computer from the recovery media you created by recovery drive creating option in Windows system. Restoring the pre-installed software from your created Recovery Media If the pre-installed files are damaged, you are able to use the Recovery Media you have created to restore the computer to the state it was in when you originally received it.
  • Page 41 (Power) and then select Restart. Hold down 0 (zero) key and then release this key just after the computer is power on. Select Troubleshoot -> dynabook Maintenance Utility -> dynabook Recovery Wizard. Follow the on-screen instructions to finish the recovery.

  • Page 42: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section.

  • Page 43: Right Side

    AC adaptor that was included with your computer, or use AC adaptors specified by Dynabook. Using the wrong AC adaptor can damage the computer. Note that it is not possible to confirm the operation of all functions of all Thunderbolt™...
  • Page 44 Figure 3-3 The right side of the computer 1. SIM Card slot* 4. Universal Serial Bus (USB 3.0) port 2. Power indicator 5. Security lock slot 3. Power button * Provided with some models. Product appearance depends on the model you purchased. SIM Card slot This slot allows you insert a SIM card which enables a high-speed access to the Internet,...

  • Page 45: Back

    Keep foreign metal objects, such as screws, staples, and paper clips, out of the USB port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer.

  • Page 46: Front With The Display Open

    Figure 3-5 The underside of the computer 1. Cooling vents 2. Stereo speakers Product appearance depends on the model you purchased. Cooling vents The cooling vents help the processor to avoid overheating. Do not block the cooling vents. Keep foreign metal objects, such as screws, staples, and paper clips, out of the cooling vents.
  • Page 47 Figure 3-6 The front of the computer with the display panel open 1. Infrared LED* 8. Display hinges 2. Face recognition sensor* 9. Keyboard 3. Infrared LED* 10. Fingerprint Sensor* 4. Web Camera LED 11. Touch Pad 5. Web Camera 12.
  • Page 48 Do not touch or press strongly on the face recognition sensor lens and infrared LEDs. Failure to do so might incorrectly recognize faces. Use an eyeglass cleaner (cleaner cloth) or other soft cloth to clean the lens and the LEDs if it becomes dirty. When enrolling your face to Windows Hello, please make sure that there is no other face in preview of Windows Hello setup dialog.

  • Page 49: Magnets Location

    Keyboard The keyboard contains character keys, control keys, function keys, and special Windows keys, providing all the functionality of a full-size keyboard. Refer to the The Keyboard section for details. Fingerprint Sensor This sensor enables you to enroll and sign in with a fingerprint in Windows Hello.

  • Page 50: Internal Hardware Components

    Figure 3-7 Magnets location The computer contains magnets that might interfere with pacemakers, defibrillators, or other medical devices. If you wear a pacemaker, keep separation between your medical device and the computer. If you suspect that the computer is interfering with your medical device, discontinue use and consult your physician for information related to your specific device.
  • Page 51 The processor type varies depending on model. To check which type of processor is included in your model, click Start -> dynabook PC Information. Legal Footnote (CPU) For more information regarding CPU, refer to the Legal Footnotes section. Internal Storage Drive The capacity of the internal storage drive varies depending on the model.

  • Page 52: Power Condition Descriptions

    Intel ® Display Power Saving Technology ® Intel GPU models might include the Display Power Saving Technology feature that can save the power consumption of the computer by optimizing picture contrast on the internal LCD. This feature can be used if the computer is: running in battery mode using the internal LCD display The Display Power Saving Technology feature is enabled at factory default.
  • Page 53 If the battery pack becomes too hot while it is being charged, the charge stops and the DC IN/Battery indicator goes out. When the temperature of the battery pack falls to a normal range, charging will resume. This process occurs regardless of whether the computer's power is on or off. Power indicator Check the Power indicator to determine the power status of the computer.

  • Page 54: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Operating in Tablet Mode When operating the computer in tablet mode, observe the following instructions. Figure 4-1 Operating the computer in tablet mode Remove all external peripheral devices and their connection cables from the computer before carrying.

  • Page 55: Using The Touch Screen

    Figure 4-2 Rotating the computer sideways 1. Landscape mode 2. Portrait mode To manually disable the automatic screen orientation, do the following: Click the action center icon on the Windows taskbar. Click Rotation lock that the automatic screen orientation is currently disabled.

  • Page 56: Using The Touch Pad

    Rotate Put two or more fingers on an item and then turn your hand to rotate things in the direction you turn your hand. Only some items can be rotated. Slide Drag your finger on the touch screen to move through what is on the screen.
  • Page 57 Two-Finger Tap Tap once on the Touch Pad with two fingers together to display a menu or other function depending on the software you are using. (Similar to right-click) Pinch or stretch Place two fingers down on the Touch Pad and move them toward each other (pinch) or away from each other (stretch).

  • Page 58: Using The Stylus Pen

    Some of the Touch Pad operations described in this section are only supported in certain applications. Using the Stylus Pen Some models are equipped with a Stylus Pen. You can use the Stylus Pen to execute actions and enter data. Hold the Stylus Pen in a natural position, and tap, press, or trace on the screen lightly.
  • Page 59 You can choose to enable/disable the Side buttons function in Pen Options. To access it, click Start -> Windows System -> Control panel - > Hardware and Sound -> Pen and Touch -> Pen Options Observe the following precautions on the handling of the Stylus Pen. To avoid damages to the display screen, refrain from doing anything other than the specified operation methods.
  • Page 60 Input Assist in dynabook Settings -> Keyboard. Dynabook is not liable for any problems arising on the products due to the use of the Stylus Pen in an environment where the above conditions are not satisfied or because of its use by unspecified number of users.

  • Page 61: The Keyboard

    Drag and drop Touch the Stylus Pen on the screen to select an object. Without lifting the Stylus Pen, drag it across the screen. Lift the Stylus Pen to drop the object to a new location. The thickness and/or width of drawing lines are changing in response to pen pressure level.
  • Page 62 There are different types of keys, specifically typewriter keys, function keys, Windows special keys, and the keypad overlay. Never remove the key caps on your keyboard. Failure to do so might damage the parts under the key caps. Keyboard indicator The following figure shows the position of the CAPS LOCK indicator.
  • Page 63 FN + Z ( Toggles the mode of the keyboard backlight between Timer, On, and Off. To set up the brightness, click Start -> dynabook Settings. Click Keyboard tab, and select a level under Keyboard Backlight Brightness Control. To set up the timer, launch the dynabook Setup Utility, select PowerManagement ->...

  • Page 64: Using The Fingerprint Sensor

    Some functions show the toast notification at the edges of the screen. Those toast notifications are enabled by default. You can disable them in dynabook Settings. To access it, click Start -> dynabook Settings -> Keyboard. Windows special keys The keyboard provides two keys that have special functions in Windows, ®...
  • Page 65 Fingerprint cannot be used in models that do not have a fingerprint function. Total fingerprints which can be registered are 20 pcs. Points to note about the Fingerprint Sensor Be aware of the following considerations when using the fingerprint sensor. A failure to follow these guidelines might result in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate.

  • Page 66: Battery

    If the RTC lasting time completely runs out, the system will lose this information and the real-time clock and calendar will stop working. You can change the Real-Time Clock settings in the dynabook Setup Utility. Refer to Real-Time Clock for further information.
  • Page 67 Charging the battery When the power in the battery pack becomes low, the DC IN/Battery indicator flashes amber to indicate that only a few minutes of battery power remain. If you continue to use the computer while the DC IN/Battery indicator flashes, the computer enters Hibernation Mode so that you do not lose any data, and automatically turn itself off.
  • Page 68 The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all). To ensure the battery charges to its full capacity, charge it at room temperature of between 5°C to 35°C (41°F to 95°F). The battery is nearly completely discharged.
  • Page 69 Internal storage drive power off period How often and for how long you use the internal storage drive and external disk drives, for example, optical disc How much charge the battery contained to begin with How you use optional devices, such as a USB device, to which the battery supplies power Where you store your programs and data Whether you close the display panel when you are not using the...

  • Page 70: Wireless Wan Device

    Connect the AC adaptor to the Thunderbolt™ 3/USB Type-C™ port of the computer, and to a wall outlet that is supplying power. The DC IN/ Battery indicator glows amber to indicate that the battery pack is being charged. However, if DC IN/Battery indicator does not glow, this indicates that power is not being supplied.

  • Page 71: Gps Function

    Insert the SIM card tray into the SIM card slot, and push the center of the tray to close it. Press gently until it locks into place. Figure 4-8 Installing the SIM card Nano SIM 1. SIM card slot 3. SIM card tray 2.

  • Page 72: Usb Type-C™ Adapters

    Depending on the model you purchased, one of the following USB Type- C™ adapters might be provided. Always use the USB Type-C™ adapter that is included with your computer or dynabook accessories. Disconnect any devices and cables from the USB Type-C™ adapter when connecting/disconnecting the AC adaptor or the USB Type-C™...
  • Page 73 USB-C™ to HDMI™ Adapter This adapter provides: USB Type-C™ port (Power Delivery Charging) and HDMI™ out port. 1. HDMI™ out port 2. USB Type-C™ port (Power Delivery Charging) The output resolution of HDMI™ out port on this adapter is up to 3840x2160 @60Hz.
  • Page 74 USB-C™ to HDMI™/VGA Travel Adapter This adapter provides: USB Type-C™ port (Power Delivery Charging), USB 3.0 port, HDMI™ out port, RGB monitor port, and LAN jack. 1. LAN jack 4. RGB monitor port 2. USB 3.0 port 5. USB Type-C™ port (Power Delivery Charging) 3.
  • Page 75 USB-C™ to VGA Adapter This adapter provides: USB Type-C™ port (Power Delivery Charging) and RGB monitor port. 1. RGB monitor port 2. USB Type-C™ port (Power Delivery Charging) The output resolution of RGB monitor port on this adapter is up to 1920x1200 @60Hz.
  • Page 76 HDMI™ out port HDMI™ (High-Definition Multimedia Interface™) out port digitally transfers both video and audio data without reducing the quality. HDMI™-compatible external display devices including televisions can be connected via the HDMI™ out port. As the port operation of all external monitors have not been confirmed, some display devices might not function properly.
  • Page 77 Settings for display video on HDMI™ To view video on the HDMI™ display device, be sure to configure the settings otherwise you might find that nothing is displayed. Be sure to select the display device or audio device before starting to play video.
  • Page 78 When displaying desktop on an external RGB monitor, desktop is sometimes displayed on the center of the monitor with black bars around desktop (with small size). At that time, read the manual of the monitor and set the display mode which is supporting at the monitor.

  • Page 79: Wireless Display

    Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system might hang up. Do not connect any other cable to the LAN jack except the LAN cable. Otherwise, malfunctions or damage might occur.

  • Page 80: Security Lock

    To make your computer even more powerful and convenient to use, you can add a number of options and accessories. For reference, the following list details some of the items that are available from your reseller or dynabook dealer: AC Adaptor If you frequently use your computer at more than...

  • Page 81: Sound System And Video Mode

    You can purchase different types of USB Type- Adapters C™ adapters as accessories from Dynabook. Please contact your reseller or dynabook dealer regarding which type is available in your region. Thunderbolt™ 3 Dock Thunderbolt™ 3 Dock is the docking station that enables you to connect your computer peripherals through one Thunderbolt™...
  • Page 82 DTS Studio Sound™ is provided with some models. It provides the following features: Advanced audio rendering to match 2D and 3D video content for enveloping surround sound Accurate placement of audio cues for immersive surround sound from any PC speaker configuration laptop / desktop speakers or headphones Broad sweet spot with elevated sound image Maximum volume output delivering maximum volume without creating...
  • Page 83 Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction. Default Format You can change the sample rate and bit depth of sound. Headphone/Microphone selection To change the type of headphone or microphone, do the following: Plug a headphone or microphone into the headphone/microphone combo jack.

  • Page 84: Chapter 5 Utilities And Advanced Usage

    You might not have all the software listed in this section depending on the model you purchased. dynabook Settings dynabook Settings is the configuration management tool available through the Windows operating system. To run dynabook Settings, click Start -> dynabook Settings.
  • Page 85 OFF, which includes Sleep Mode, Hibernation Mode, and Shutdown state. To set USB Sleep and Charge feature, click Start -> dynabook Settings - > USB Charge. Move the slider to enable or disable the Sleep and Charge function.
  • Page 86 When the Sleep and Charge function is enabled, USB bus power (DC5V) is supplied to compatible ports even when the power of the computer is turned OFF. USB bus power (DC5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC5V).
  • Page 87 Charge Mode" is enabled, your computer can supply USB bus power (DC5V, 1.5A) to the compatible ports while the computer is turned on. To set System ON CDP Charge Mode, click Start -> dynabook Settings - > USB Charge. Enabled Rapid USB battery charge at maximum 1.5A...
  • Page 88 Passwords set by the System Password function are different from the Windows password. User Password To set a user password, click Start -> dynabook Settings -> System Password. User authentication may be required to validate user rights when using System Password to delete or change passwords.
  • Page 89 If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password. To set a Supervisor Password: Click Start -> dynabook Settings -> System Password. Then click the down arrow next to Advanced options to show the Supervisor Password settings.
  • Page 90 Options—Allows you to set options for sending data logs. dynabook Setup Utility dynabook Setup Utility is a BIOS setup utility that provides you a menu- based user interface so that you can easily view and change BIOS settings. To enter the dynabook Setup Utility, do the following: Save your work.

  • Page 91: Special Features

    When you choose LCD + External Display under Power On Display option in dynabook Setup Utility while two or more external display devices are connected to your computer, the operating system will select the internal LCD and one of the external display devices to be used when the computer is started.
  • Page 92 System automatic This feature automatically shuts down the system Sleep/Hibernation into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a Mode specified time. This can be specified in the Power Options. Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer.
  • Page 93 USB Wakeup function This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports. For example, if a mouse or USB keyboard is connected to a USB port, clicking the mouse button or pressing the keyboard will wakeup the computer.

  • Page 94: Troubleshooting

    Chapter 6 Troubleshooting Dynabook has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. You should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
  • Page 95 Check all cables to ensure that they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to Technical Support.
  • Page 96 Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source.

  • Page 97: Hardware And System Checklist

    By holding down one of the following keys during startup, your computer can load the following advanced options. Advanced option dynabook Setup Utility Boot Menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, do the following: Click Start ->...
  • Page 98 Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer automatically shuts down to prevent any damage. In this instance, all unsaved data in memory is lost. Problem Procedure Computer shuts Leave the computer off until it reaches room down automatically.
  • Page 99 The lasting time of the Real-Time Clock (RTC) has and system date/ run out. You must set the date and time in the time are lost. dynabook setup utility by using the following steps: Launch the dynabook Setup Utility. Refer to the dynabook Setup Utility section for further information.
  • Page 100 Real-Time Clock (RTC) information might be cleared if the power is turned on by pressing the power button. You should set the system date/time manually in dynabook Setup Utility. If it still does not operate properly, you should contact your reseller or dealer.
  • Page 101 If this has no effect, check the Boot Priority Options setting under Change Boot Order within the dynabook Setup Utility. Slow performance The files on the internal storage drive might be fragmented. In this instance you should run the disk defragmentation utility to check the condition of your files and the internal storage drive.
  • Page 102 Problem Procedure Mouse pointer does In this instance, the system might be busy. Try not respond to moving the mouse again after waiting a short pointing device while. operation Double-tapping In this instance, you should initially try changing (Touch Pad) does the double-click speed setting within the Mouse not work Control utility.
  • Page 103 Problem Procedure Double-clicking does In this instance, you should initially try changing not work the double-click speed setting within the Mouse Control utility. To access this utility, click Start -> Windows System -> Control Panel -> Hardware and Sound -> Mouse. Within the Mouse Properties window, click the Buttons tab.
  • Page 104 Restart. Hold down the F2 key and then release this key just after the computer is power on to show the dynabook Setup Utility. Select Security -> BIOS Password -> Supervisor, and then register the Supervisor Password. (If the User Password has been registered, clear it first.)
  • Page 105 Sleep and Charge Enable the Sleep and Charge function under function. USB Charge within the dynabook Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply might be stopped for safety reasons.
  • Page 106 Problem Procedure The "USB Wakeup When "System ON CDP Charge Mode" or "USB function" does not Sleep and Charge function" is enabled, the "USB work. WakeUp" function does not work for ports that support the Sleep and Charge function. In that case, use a USB port that does not have the USB Sleep and Charge function or change to disable both "System ON CDP Charge Mode"...
  • Page 107 Problem Procedure Monitor does not After confirming that the monitor's power switch is turn on on, check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor.
  • Page 108 Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub. Wake-up on LAN Make sure the AC adaptor is connected. The does not work Wake-up on LAN function consumes power even when the system is off.

  • Page 109: Technical Support

    Technical support If you require any additional help using your computer or if you are having problems operating the computer, you might need to contact us for additional technical assistance. Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first.

  • Page 110: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The following physical dimensions do not include parts that extend beyond the main body. The physical dimensions vary depending on the model you purchased. Size Approximately 299 (w) x 219 (d) x 15.4 (h) millimeters (not including parts that extend beyond the main body) Environmental Requirements...

  • Page 111: Ac Power Cord And Connectors

    AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...

  • Page 112: Information For Wireless Devices

    United Kingdom, South Africa, Middle-East UL approved BS approved Australia Europe, Africa, South Africa, Middle-East AS approved Approved by the appropriate agency Canada China CSA approved CCC approved State of Israel Africa Approved by the appropriate SII approved agency Switzerland Italy Approved by the appropriate Approved by the appropriate...
  • Page 113 Because wireless products operate within the guidelines found in radio frequency safety standards and recommendations, Dynabook believes wireless products are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 114 If this occurs, the outsider might illegally access your system, eavesdrop, or cause the loss or destruction of stored data. Dynabook is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...
  • Page 115 Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4 GHz and 5 GHz band, local radio regulations might impose a number of limitations to the use of wireless communication equipment.
  • Page 116 Worldwide operation ® The Bluetooth radio transmitter and receiver operate in the 2.4 GHz band, which is license-free and compatible with radio systems in most countries in the world. Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other.
  • Page 117 Russian Limited Using SRD (Short Range Device) with Federation: implementation FHSS (Frequency-Hopping Spread Spectrum) modulation. Maximum 2.5mW (4dBm) EIRP (Equivalent Isotropically Radiated Power) is permitted to use. Maximum 100mW (20dBm) EIRP is permitted to use with the following conditions: Permitted to use SRD for outdoor applications without restriction on installation height only for purposes of gathering telemetry...
  • Page 118 Using SRD with DSSS (Direct Sequence Spread Spectrum) and other than FHSS wideband modulation. Maximum EIRP density is 2mW/ MHz. Maximum100mW (20dBm) EIRP is permitted to use. Maximum EIRP density is 20mW/ MHz. Maximum 100mW (20dBm) EIRP is permitted to use with the following condition: It is permitted to use SRD for outdoor applications only for...
  • Page 119 Maximum Power Output (2400 - 2483.5 MHz) IEEE802.11 b/ Maximum 100mW (20dBm) EIRP g/n mode / Bluetooth (2400 - 2483.5 MHz) BLE Maximum 10mW (10dBm) EIRP (5150 - 5725 MHz) IEEE802.11 a/n/ Maximum 200mW (23dBm) EIRP ac mode The low band 5.15 - 5.35 GHz is for indoor use only.
  • Page 120 To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4GHz and 5GHz channel limitations apply for outdoor usage. The user should use the wireless LAN utility to check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation.
  • Page 121 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca Caution: Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 to...
  • Page 122 overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1. Important notice The frequency bandwidth of this equipment may operate within the same range as industrial devices, scientific devices, medical devices, microwave ovens, licensed radio stations and non-licensed specified low-power radio stations for mobile object identification systems (RFID) used in factory production lines (Other Radio Stations).

  • Page 123: Information About Intel® Amt

    AMT function will be abused by other parties which possibly lead to the leak of sensitive and/or proprietary information, data loss, HDD/SSD erasure, or file overwritten. First, you must do the following in the dynabook Setup Utility: User's Manual 7-14...
  • Page 124 Turn on the computer while pressing the F2 key. On the dynabook Setup Utility screen, change AMT Setup Prompt to Enabled. Press the F10 key, and press Y key to save the settings. When the computer restarts, the message “Press [CTRL+P] to enter the MEBx Setup Menu”...
  • Page 125 Select MEBx Exit, and press Y key. When the computer restarts, go to dynabook Setup Utility. On the dynabook Setup Utility screen, change AMT Setup Prompt to Disabled. Press the F10 key to save the settings, and press the Y key.

  • Page 126: Information About Intel® Authenticate

    Accessibility options provided by Windows 10 operating system are accessible through Ease of Access features of Windows settings. It allows you customise your Dynabook notebook the way you want to use it. To see the available features in one of the following ways:...
  • Page 127 High contrast: This can be turned on using the toggle under Turn on high contrast. Then, choose a theme from the drop-down menu to customise colour for links and button text. To turn high contrast mode on or off from the sign-in screen, select the Ease of access button , then turn on the toggle under High Contrast.
  • Page 128 Others Hardware: Opening and closing lid can be achieved using one hand as shown below. All ports used for input or output device connections are industry standards and can be used to connect to any industry standard compatible third party devices. Power On/Off: User can choose to have their notebook go to sleep mode to avoid having to manually power off or clock on Start then select Power...
  • Page 129 Sound Systems and Video mode section for more information. Utilities and Advanced Usage: Your computer comes with pre- installed utilities such as dynabook Settings, eco Utility USB Charging, USB Sleep and Charge, System ON CDP Charge, System Password, User Password, Supervisor Password, Pre-Boot Authentication, dynabook Service Station, dynabook Setup Utility, and dynabook Maintenance Utility.

  • Page 130: Legal Footnotes

    You should familiarize yourself with this section as knowing might go wrong can help prevent problems from occurring in the first place. Support: Support is provided via Web support.dynabook.com, email and Phone. For customers with hearing difficulties, Bell Relay Services is available, click here for more information.
  • Page 131 Published battery life numbers are achieved on select models and configurations tested by Dynabook at the time of publication. Recharge time varies depending on usage. Battery might not charge while computer is consuming full power.

  • Page 132: Glossary

    Maximum brightness is only available when operating in AC power mode. Screen dims when the computer is operated on battery power and you might not be able to increase the brightness of the screen. Graphics Processing Unit (GPU) Graphics processing unit (GPU) performance might vary depending on product model, design configuration, applications, power management settings and features utilized.
  • Page 133 CMOS: Complementary Metal-oxide Semiconductor CPU: Central Processing Unit Direct Current DDR: Double Data Rate DIMM: Dual Inline Memory Module DVD: Digital Versatile Disc DVD-R: Digital Versatile Disc-recordable DVD-RAM: Digital Versatile Disc-random Access Memory DVD-R DL: Digital Versatile Disc Recordable Dual Layer DVD-ROM: Digital Versatile Disc-read Only Memory DVD-RW:...
  • Page 134 OCR: Optical Character Recognition (Reader) Personal Computer PCI: Peripheral Component Interconnect PCMCIA: Personal Computer Memory Card International Association RAM: Random Access Memory RGB: Red, Green, and Blue RFI: Radio Frequency Interference ROM: Read-Only Memory RTC: Real-Time Clock S/P DIF: Sony/philips Digital Interface Format Secure Digital SDHC: Secure Digital High Capacity...

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