dynabook PORTEGE X40-J-12Z User Manual
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dynabook PORTEGE X40-J-12Z User Manual

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PORTEGE X40-J
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Summary of Contents for dynabook PORTEGE X40-J-12Z

  • Page 1 User's Manual PORTEGE X40-J Series...

  • Page 2: Table Of Contents

    Table of Contents Chapter 1 Legal, Regulatory, and Safety Copyright, Disclaimer and Trademarks ..........1-1 Regulatory Information ................. 1-2 Video Standard Notice ................1-9 OpenSSL Toolkit License Issues ............1-9 FreeType License Issues ..............1-12 ENERGY STAR® Program ..............1-15 Disposing of the computer and the computer's battery ....
  • Page 3 AC Power Cord and Connectors ............7-2 Information for Wireless Devices ............7-3 Information about Intel® AMT ............7-14 Accessibility ..................7-17 Ease of Access for Dynabook notebook ........... 7-17 Legal Footnotes ................... 7-20 Glossary ....................7-23 Index User's Manual...

  • Page 4: Chapter 1 Legal, Regulatory, And Safety

    Copyright, Disclaimer and Trademarks Copyright © 2020 Dynabook Inc. All Rights Reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Dynabook Inc. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 5: Regulatory Information

    Only peripherals complying with the FCC class B limits can be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by Dynabook is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s Universal Serial Bus (USB 3.2 Gen1) port,...
  • Page 6 Thunderbolt™ 4/USB Type-C™ port and HDMI™ out port. Changes or modifications made to this equipment, not expressly approved by Dynabook or parties authorized by Dynabook could void the user’s authority to operate the equipment. FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
  • Page 7 EMC (Electromagnetic Compatibility) standards. However, Dynabook cannot guarantee that this product still observes these EMC standards if options or cables not produced by Dynabook are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 8 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by Dynabook could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 9 Additional information as required by Regulation (EC) 1275/2008 amended by Regulation (EU) 801/2013 implementing European Eco-Design Directive with regard to requirements for standby, off mode and networked standby electric power consumption of electrical and electronic household and office equipment can be found here: http://emea.dynabook.com/environment. User's Manual...
  • Page 10 For more detailed information about the collection and recycling programmes available in your country, please visit our website http://emea.dynabook.com/environment or contact your local council office or the retail outlet where you purchased the product. Disposal of batteries and/or accumulators...
  • Page 11 Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Dynabook will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.

  • Page 12: Video Standard Notice

    For more detailed information about recycling of this product, please visit our website https://asia.dynabook.com or contact call center (1800-200-6768). These symbols might not stick depending on the country and region where you purchased.
  • Page 13 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
  • Page 14 /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are adhered to.

  • Page 15: Freetype License Issues

    CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be changed.
  • Page 16 Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this license. We thus encourage you to use the following text: """ Portions of this software are copyright (C) <year> The FreeType Project www.freetype.org.
  • Page 17 This license grants a worldwide, royalty-free, perpetual and irrevocable right and license to use, execute, perform, compile, display, copy, create derivative works of, distribute and sublicense the FreeType Project (in both source and object code forms) and derivative works thereof for any purpose;...

  • Page 18: Energy Star® Program

    If the model you purchased is compliant, it uses the ENERGY STAR logo and the following information applies. Dynabook is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...

  • Page 19: General Precautions

    Dynabook is strongly committed to reducing electronic waste. For the efficient use of resources and appropriate treatment of hazardous substances, local, state and federal regulations must be adhered to when recycling your electronic device. To learn about Dynabook’s sustainability commitment, visit: http://us.dynabook.com/company/corporate-social-responsibility/sustainability...
  • Page 20 Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters. Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use.
  • Page 21 You can clean the display screen by spraying a small amount of glass cleaner onto a soft, clean cloth and then wiping the screen gently with the cloth. Never spray cleaner directly onto the computer or let liquid run into any part of it.

  • Page 22: Safety Icons

    Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort. Be sure to read it before using the computer. Safety Icons Safety icons are used in this manual to bring important information to your attention.

  • Page 23: Chapter 2 Getting Started

    This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by Dynabook, some of the features described in this manual might not function properly. You might not have all the software mentioned in this manual depending on the model you purchased.

  • Page 24: Using Your Computer For The First Time

    Click Tap the Touch Pad or click the left Touch Pad control button once. Left-click the mouse once. Tap the touch screen once (only for touch screen models). Right-click Click the right Touch Pad control button once. Right-click the mouse once. Press and hold on the touch screen (only for touch screen models).
  • Page 25 It is recommended to use the AC adaptor that was included with your computer, or use AC adaptors specified by Dynabook to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor might cause fire or damage to the computer possibly resulting in serious injury.
  • Page 26 Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. Connect the power cord to the AC adaptor. Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model.
  • Page 27 To open the display panel, slowly lift it with one hand holding the center of the display panel (as shown in the following figure) and the other hand holding the palm rest down so that the main body of the computer is not raised.

  • Page 28: Getting To Know Windows

    Turning on the power This section describes how to turn on the power. The Power indicator indicates the status. Refer to the Power Condition Descriptions section for more information. After you turn on the power for the first time, do not turn it off until you have set up the operating system.
  • Page 29 You can access the Start menu from an app or the desktop in the following ways: Click the Start button ( ) in the lower-left corner of the screen. ® Press the Windows logo key ( ) on your keyboard. You can pin your favorite apps to the Start menu as tiles in grid-like pattern, and also group them.
  • Page 30 To open Settings, click Start -> (Settings). You can pin it to the Start menu as a tile by right-clicking on Settings and selecting Pin to Start. Windows Store Although many apps are pre-installed in your computer, you can also download many others from the Windows Store.

  • Page 31: Turning Off The Power

    Turning off the power The power can be turned off in one of the following modes, either Shut Down Mode, Sleep Mode or Hibernation Mode. Shut Down Mode When you turn off the power in Shut Down Mode, no data will be saved and the computer will boot to the main screen of the operating system the next time it is turned on.
  • Page 32 mode, data is maintained in the main memory of the computer. When you turn on the power again, you can continue working right where you left off. When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled, always shut down the computer.
  • Page 33 Close the display panel. Note that this feature must be enabled within the Power Options. Press the power button. Note that this feature must be enabled within the Power Options. When you turn the power back on, you can continue where you left off when you shut down the computer.

  • Page 34: System Recovery

    Starting Hibernation Mode To enter Hibernation Mode, click Start -> (Power) and then select Hibernate. To show Hibernate in Power menu, set up according to the following steps: Click Start -> Windows System -> Control Panel -> System and Security -> Power Options. Click Choose what the power buttons do or Choose what closing the lid does.
  • Page 35 If you choose dynabook Maintenance Utility to erase the internal storage drive, all data including the operating system and recovery partition will be deleted. In that case, you cannot create recovery media or restore the pre- installed software from the recovery partition. Make sure that you have already created recovery media before you start dynabook Maintenance Utility.
  • Page 36 Follow the on-screen instructions to finish creating the Recovery Media. dynabook Recovery Wizard option in dynabook Maintenance Utility will not exist if you restore the computer from the recovery media you created by recovery drive creating option in Windows system.
  • Page 37 (Power) and then select Restart. Hold down 0 (zero) key and then release this key just after the computer is power on. Select Troubleshoot -> dynabook Maintenance Utility -> dynabook Recovery Wizard. Follow the on-screen instructions to finish the recovery.

  • Page 38: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section.
  • Page 39 It is recommended to use the AC adaptor that was included with your computer, or use AC adaptors specified by Dynabook. Use of an incompatible AC adaptor might cause fire or damage to the computer possibly resulting in serious injury.

  • Page 40: Right Side

    HDMI™ out port HDMI™ out port can connect with Type A connector HDMI™ cable. Memory media slot This slot lets you insert a micro SD™/SDHC™/ SDXC™ memory card. Refer to the Memory media section for more information. Keep foreign metal objects, such as screws, staples, and paper clips, out of the Memory media slot.

  • Page 41: Back

    Note that it is not possible to confirm the operation of all functions of all USB devices that are available. Some functions associated with a specific device might not operate properly. Before removing a USB device from the USB port of your computer, click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar, and then select the USB device that you want to remove.

  • Page 42: Front With The Display Open

    Do not block the cooling vents. Keep foreign metal objects, such as screws, staples, and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Carefully clean the dust on the surface of the cooling vents using a soft cloth.
  • Page 43 Infrared LED The Infrared LED blinks when Windows Hello Face is operating. Only models which support face recognition feature are equipped with the Infrared LED. Web Camera Web Camera is a device that allows you to record video or take photographs with your computer.
  • Page 44 Do not cover the wireless communication antennas area with any metal objects, otherwise the wireless function might not work. Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, refer to the Legal Footnotes section. Display screen 35.6 cm (14.0") LCD screen, is configured with one of the following resolutions depending on the model you purchased: FHD, 1920 horizontal x 1080 vertical pixels...

  • Page 45: Internal Hardware Components

    The actual specifications might vary depending on the model you purchased. The processor type varies depending on model. To check which type of processor is included in your model, click Start -> dynabook PC Information. Legal Footnote (CPU) For more information regarding CPU, refer to the Legal Footnotes section.
  • Page 46 Under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, the SSD might be vulnerable to data retention errors. Legal Footnote (Internal Storage Drive Capacity) For more information regarding Internal Storage Drive Capacity, refer to the Legal Footnotes section.

  • Page 47: Power Condition Descriptions

    Power Condition Descriptions The computer operating capability and battery charge status are affected by different power conditions, including whether an AC adaptor is connected and what the battery charge level is. DC IN/Battery indicator Check the DC IN/Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected.

  • Page 48: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the on- screen keyboard, and other items on the touch screen.

  • Page 49: Using The Touch Pad

    Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: views all your open apps in task view. Swipe from the right edge: opens the Action Center.

  • Page 50: Pointing Device

    Two-Finger Scroll Place two fingers down and slide them vertically or horizontally from anywhere on the Touch Pad. This allows you to operate the scroll bars of a window. Three-Finger Tap Tap once on the Touch Pad with three fingers together to open Windows Search.
  • Page 51 The control buttons below the AccuPoint are used like the buttons on a standard mouse. Press the left button to select a menu item or to manipulate text or graphics designated by the pointer, and press the right button to display a menu or other function depending on the software you are using.

  • Page 52: The Keyboard

    Figure 4-2 Removing the AccuPoint cap Position a new cap on the peg. Be careful to let the peg inserted into the round groove inside the new cap and then press it into place. You can buy replacement AccuPoint caps from authorized dealer. AccuPoint cap is a removable part.
  • Page 53 Figure 4-3 CAPS LOCK indicator 1. CAPS LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. Function Keys The function keys (F1 ~ F12) are the 12 keys at the top of your keyboard. Function keys let you enable or disable certain features of the computer.
  • Page 54 Some functions show the toast notification at the edges of the screen. Those toast notifications are enabled by default. You can disable them in dynabook Settings. To access it, click Start -> dynabook Settings -> Keyboard. Windows special keys The keyboard provides two keys that have special functions in Windows, ®...

  • Page 55: Using The Fingerprint Sensor

    This key has the same function as the secondary (right) mouse button. Using the Fingerprint Sensor Some models are equipped with the fingerprint sensor for the purpose of enrolling and recognizing fingerprints. Lightly touch and rest your finger on the fingerprint sensor to recognize fingerprints. During enrollment, you might need to touch and lift your finger on the sensor repeatedly until setup is complete.

  • Page 56: Battery

    Do not touch the sensor with a soiled or dirty finger as minute foreign particles of dust and dirt might scratch it. Do not paste stickers or write on the sensor. Do not touch the sensor with a finger or any other object which might have a build-up of static electricity on it.
  • Page 57 If the RTC lasting time completely runs out, the system will lose this information and the real-time clock and calendar will stop working. You can change the Real-Time Clock settings in the dynabook Setup Utility. Refer to Real-Time Clock for further information.
  • Page 58 Battery type Power off Power on Battery pack about 3.5 hours about 3.5 ~ 10 hours (53 Wh, 4 cell) Be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer.
  • Page 59 Repeat these steps two or three times until the battery recovers normal capacity. Monitoring battery capacity Remaining battery power can be monitored using the following methods. Clicking the battery icon on the Windows Taskbar Via the Battery Status in the Windows Mobility Center window Wait several seconds to monitor the remaining operating time because the computer needs time to check the remaining capacity of the battery pack and then calculate the remaining operating time, based...

  • Page 60: Memory Media

    Battery pack exhausted time When you turn off the power of your computer with the battery pack fully charged, the battery pack exhaust within the following approximate period. Battery type Sleep Mode Shut Down Mode Battery pack about 7 days about 50 days (53 Wh, 4 cell) Be aware that the battery pack exhausted time is affected if there are any...
  • Page 61 This Memory media slot supports the following memory media: microSD/SDHC/SDXC Card. Not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media can operate properly. Figure 4-5 Examples of memory media (microSD card) Points to note about the memory media card microSD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or...
  • Page 62 The card is designed so that it can be inserted only one way. Do not try to force the card into the slot. Memory cards have a limited lifespan, so it is important to back up important data. Do not write to a card if the battery power is low. Low power might affect writing accuracy.

  • Page 63: Smart Card

    Removing memory media The following instructions apply to all types of supported media devices. To remove memory media, do the following: Click the Safely Remove Hardware and Eject Media icon on the Windows taskbar. Select the memory media that you want to remove. Push the memory media until you hear a click to partially release it.

  • Page 64: Hdmi™ Out Port

    Before removing the Smart Card, confirm that the Smart Card is not working with any program or system. Remove the Smart Card after use. Be careful not to bend the Smart Card while removing it from the computer. Failure to follow these instructions might result in damage to the computer and/or damage to the Smart Card.

  • Page 65: Usb Type-C™ Adapters

    Depending on the model you purchased, one of the following USB Type- C™ adapters might be provided. Always use the USB Type-C™ adapter that is included with your computer or dynabook accessories. Disconnect any devices and cables from the USB Type-C™ adapter when connecting/disconnecting the AC adaptor or the USB Type-C™...
  • Page 66 USB-C™ to VGA/LAN Adapter This adapter provides: USB Type-C™ port (Power Delivery Charging), RGB monitor port, and LAN jack. 1. RGB monitor port 3. USB Type-C™ port (Power Delivery Charging) 2. LAN jack The output resolution of RGB monitor port on this adapter is up to 1920x1200 @60Hz.
  • Page 67 The USB Type-C™ port (Power Delivery Charging) on this adapter is used for connecting an AC adaptor only. USB data transmission is not supported by this port. USB Type-C™ port The USB Type-C™ adapter provides you with a USB Type-C™ port which enables you to connect the AC adaptor when you want to charge the battery or operate from AC power.
  • Page 68 Figure 4-9 Connecting the RGB cable to the RGB monitor port 1. Thunderbolt™ 4/USB Type-C™ port 3. RGB monitor port 2. USB Type-C™ adapter 4. RGB cable USB Type-C™ adapter appearance varies depend on the model you purchased. When displaying desktop on an external RGB monitor, desktop is sometimes displayed on the center of the monitor with black bars around desktop (with small size).
  • Page 69 If you are using Fast Ethernet LAN (100 megabits per second, 100BASETX), be sure to connect with a CAT5 cable or higher. You cannot use a CAT3 cable. If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you can connect with a CAT3 or higher cable.

  • Page 70: Wireless Display

    Wireless display Your computer might support wireless display, a wireless technology which ® utilizes Wi-Fi to allow the computer to be wirelessly connected to external displays including TVs as extended screens. With wireless display, documents, streamed/local media contents or other online contents can be shared wirelessly with others.

  • Page 71: Optional Accessories

    You can purchase different types of USB Type- Adapters C™ adapters as accessories from Dynabook. Please contact your reseller or dynabook dealer regarding which type is available in your region. Thunderbolt™ 3 Dock Thunderbolt™ 3 Dock is the docking station that enables you to connect your computer peripherals through one Thunderbolt™...

  • Page 72: Sound System And Video Mode

    Sound System and Video mode This section describes some of the audio control functions. Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows. To launch the Volume Mixer utility, right-click on the speaker icon on the Windows Taskbar, and then select Open Volume Mixer from the sub menu.
  • Page 73 Speakers/Headphones This tab allows you to set Main Volume, Sound Effects, Default Format and Speaker configuration. Click the Auto Test button at the bottom of this tab to confirm the internal speakers or the headphone sound is coming from the right direction.
  • Page 74 If you are running some applications (for example a 3D application or video playback), you might see some disturbance, flickering, or frame dropping on your screen. If that occurs, adjust the resolution of display, lowering it until the screen is displayed properly.

  • Page 75: Chapter 5 Utilities And Advanced Usage

    You might not have all the software listed in this section depending on the model you purchased. dynabook Settings dynabook Settings is the configuration management tool available through the Windows operating system. To run dynabook Settings, click Start -> dynabook Settings.
  • Page 76 Depending on the usage situation, the life cycle of the battery might not be extended properly. To access this utility, click Start -> dynabook Settings -> eco Utility. For details on eco Utility, click Please click here for more information before you use eco Utility in this tab to see the help file.
  • Page 77 When the Power Off and Charge function is enabled, USB bus power (DC5V) is supplied to compatible ports even when the computer is powered OFF. USB bus power (DC5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC5V).
  • Page 78 USB charge while the computer is powered on. When "System ON CDP Charge Mode" is enabled, your computer can supply USB bus power (DC5V, 1.5A) to the compatible ports while the computer is turned on. To set System ON CDP Charge Mode, click Start -> dynabook Settings -> USB Charge. Enabled Rapid USB battery charge at maximum 1.5A...
  • Page 79 Passwords set by the System Password function are different from the Windows password. User Password To set a user password, click Start -> dynabook Settings -> System Password. User authentication may be required to validate user rights when using System Password to delete or change passwords.
  • Page 80 If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password. To set a Supervisor Password: Click Start -> dynabook Settings -> System Password. Then click the down arrow next to Advanced options to show the Supervisor Password settings.
  • Page 81 Options—Allows you to set options for sending data logs. dynabook Setup Utility dynabook Setup Utility is a BIOS setup utility that provides you a menu- based user interface so that you can easily view and change BIOS settings. To enter the dynabook Setup Utility, do the following: Save your work.

  • Page 82: Special Features

    When you choose LCD + External Display under Power On Display option in dynabook Setup Utility while two or more external display devices are connected to your computer, the operating system will select the internal LCD and one of the external display devices to be used when the computer is started.
  • Page 83 System automatic This feature automatically shuts down the system Sleep/Hibernation into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a Mode specified time. This can be specified in the Power Options. Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer.
  • Page 84 To protect against overheating, the processor is Heat dispersal equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer's internal temperature rises to a certain level. You are able to select whether to control this temperature by either turning on the fan first, then if necessary lowering the processor speed, or by lowering the processor speed first, then if necessary turning...

  • Page 85: Troubleshooting

    Chapter 6 Troubleshooting Dynabook has designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. You should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
  • Page 86 Check all cables to ensure that they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to Technical Support.
  • Page 87 Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source.

  • Page 88: Hardware And System Checklist

    By holding down one of the following keys during startup, your computer can load the following advanced options. Advanced option dynabook Setup Utility Boot Menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, do the following: Click Start ->...
  • Page 89 Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer automatically shuts down to prevent any damage. In this instance, all unsaved data in memory is lost. Problem Procedure Computer shuts Leave the computer off until it reaches room down automatically.
  • Page 90 The lasting time of the Real-Time Clock (RTC) has and system date/ run out. You must set the date and time in the time are lost. dynabook Setup Utility by using the following steps: Launch the dynabook Setup Utility. Refer to the...
  • Page 91 Real-Time Clock (RTC) information might be cleared if the power is turned on by pressing the power button. You should set the system date/time manually in dynabook Setup Utility. If it still does not operate properly, you should contact your reseller or dealer.
  • Page 92 - if so remove it and try to start storage the computer again. If this has no effect, check the Boot Priority Options setting under Boot within the dynabook Setup Utility. Slow performance The files on the internal storage drive might be fragmented.
  • Page 93 Problem Procedure You cannot read a Check to ensure that the required file is actually on file the memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact Technical Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.
  • Page 94 USB mouse Problem Procedure Mouse pointer does In this instance, the system might be busy. Try not respond to moving the mouse again after waiting a short mouse operation while. Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure that it is firmly attached.
  • Page 95 Restart. Hold down the F2 key and then release this key just after the computer is power on to show the dynabook Setup Utility. Select Security -> BIOS Password -> Supervisor, and then register the Supervisor Password. (If the User Password has been registered, clear it first.)
  • Page 96 Power Off and Enable the Power Off and Charge function under Charge function. USB Charge within the dynabook Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply might be stopped for safety reasons.
  • Page 97 Problem Procedure The "USB Wakeup When "System ON CDP Charge Mode" or "Power function" does not Off and Charge function" is enabled, the "USB work. WakeUp" function does not work for ports that support the Power Off and Charge function. In that case, use a USB port that does not have the Power Off and Charge function or change to disable both "System ON CDP Charge Mode"...
  • Page 98 Problem Procedure Monitor does not After confirming that the monitor's power switch is turn on on, check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor.

  • Page 99: Technical Support

    Wireless LAN Problem Procedure Cannot access Make sure that the wireless communication Wireless LAN function of the computer is on. If problems persist, contact your LAN administrator. Bluetooth ® Problem Procedure Cannot access Check to ensure that the wireless communication function of the computer is on.
  • Page 100 If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer from where you purchased your computer and/or software - they are your best resource for current information and support.

  • Page 101: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The following physical dimensions do not include parts that extend beyond the main body. The physical dimensions vary depending on the model you purchased. Size Approximately 323 (w) x 220 (d) x 17.9 (h) millimeters (not including parts that extend beyond the main body) Environmental Requirements...

  • Page 102: Ac Power Cord And Connectors

    AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...

  • Page 103: Information For Wireless Devices

    United Kingdom, South Africa, Middle-East UL approved BS approved Australia Europe, Africa, South Africa, Middle-East AS approved Approved by the appropriate agency Canada China CSA approved CCC approved State of Israel Africa Approved by the appropriate SII approved agency Switzerland Italy Approved by the appropriate Approved by the appropriate...
  • Page 104 Because wireless products operate within the guidelines found in radio frequency safety standards and recommendations, Dynabook believes wireless products are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 105 If this occurs, the outsider might illegally access your system, eavesdrop, or cause the loss or destruction of stored data. Dynabook is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...
  • Page 106 Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4 GHz and 5 GHz band, local radio regulations might impose a number of limitations to the use of wireless communication equipment.
  • Page 107 Worldwide operation ® The Bluetooth radio transmitter and receiver operate in the 2.4 GHz band, which is license-free and compatible with radio systems in most countries in the world. Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other.
  • Page 108 Russian Limited Using SRD (Short Range Device) with Federation: implementation FHSS (Frequency-Hopping Spread Spectrum) modulation. Maximum 2.5mW (4dBm) EIRP (Equivalent Isotropically Radiated Power) is permitted to use. Maximum 100mW (20dBm) EIRP is permitted to use with the following conditions: Permitted to use SRD for outdoor applications without restriction on installation height only for purposes of gathering telemetry...
  • Page 109 Using SRD with DSSS (Direct Sequence Spread Spectrum) and other than FHSS wideband modulation. Maximum EIRP density is 2mW/ MHz. Maximum100mW (20dBm) EIRP is permitted to use. Maximum EIRP density is 20mW/ MHz. Maximum 100mW (20dBm) EIRP is permitted to use with the following condition: It is permitted to use SRD for outdoor applications only for...
  • Page 110 Maximum Power Output (2400 - 2483.5 MHz) IEEE802.11 b/ Maximum 100mW (20dBm) EIRP g/n/ax mode / Bluetooth (2400 - 2483.5 MHz) BLE Maximum 10mW (10dBm) EIRP (5150 - 5725 MHz) IEEE802.11 a/n/ Maximum 200mW (23dBm) EIRP ac/ax mode The low band 5.15 - 5.35 GHz is for indoor use only.
  • Page 111 USA-Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 112 Article 14 The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications is operated in compliance with the Telecommunications Act.
  • Page 113 (1)(2) (3)(4) 2.4 : This equipment uses a frequency of 2.4 GHz. DS : This equipment uses DS-SS modulation. OF : This equipment uses OFDM modulation. 4 : The interference range of this equipment is less than 40 m. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz.

  • Page 114: Information About Intel® Amt

    HDD/SSD erasure, or file overwritten. First, you must do the following in the dynabook Setup Utility: Turn on the computer while pressing the F2 key. On the dynabook Setup Utility screen, change AMT Setup Prompt to Enabled.
  • Page 115 Select MEBx Exit, and press Y key. When the computer restarts, go to dynabook Setup Utility. On the dynabook Setup Utility screen, change AMT Setup Prompt to Disabled. Press the F10 key to save the settings, and press the Y key.
  • Page 116 AMT configurations and is not an error. Enabling the AMT function might cause the network LAN Enable/ Disable items to be no longer changeable in dynabook Setup Utility. Consult with your system administrator about details. AMT function cannot be operated using a USB-LAN adaptor.

  • Page 117: Accessibility

    Accessibility options provided by Windows 10 operating system are accessible through Ease of Access features of Windows settings. It allows you customise your Dynabook notebook the way you want to use it. To see the available features in one of the following ways: Go to Start and select (Settings).
  • Page 118 Click here for more information about making your device easier to see or use without a screen. Hearing Audio: For those with hearing difficulties, this option makes it easier to hear with features like Hear all sounds in one channel, and Display audio alerts visually.
  • Page 119 Others Hardware: Opening and closing lid can be achieved using one hand as shown below. All ports used for input or output device connections are industry standards and can be used to connect to any industry standard compatible third party devices. Power On/Off: User can choose to have their notebook go to sleep mode to avoid having to manually power off or click on Start and then select...

  • Page 120: Legal Footnotes

    Video mode section for more information. Utilities and Advanced Usage: Your computer comes with pre- installed utilities such as dynabook Settings, eco Utility USB Charging, Power Off and Charge, System ON CDP Charge, System Password, User Password, Supervisor Password, Pre-Boot Authentication, dynabook Service Station, dynabook Setup Utility, and dynabook Maintenance Utility.
  • Page 121 selected model might not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis. Central Processing Unit (CPU) Performance Legal Footnotes. CPU performance in your computer product might vary from specifications under the following conditions: use of certain external peripheral products use of battery power instead of AC power...
  • Page 122 Published battery life numbers are achieved on select models and configurations tested by Dynabook at the time of publication. Recharge time varies depending on usage. Battery might not charge while computer is consuming full power.

  • Page 123: Glossary

    Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach might vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed is lower than the theoretical maximum speed.
  • Page 124 DVD+R DL: Digital Versatile Disc Recordable Double Layer FAT: File Allocation Table FCC: Federal Communications Commission FHD: Full High Definition gigabyte GBps: gigabytes per second High Definition HD+: High Definition Plus HDD: Hard Disk Drive HDMI™: High-definition Multimedia Interface™ HDMI™ CEC: High-definition Multimedia Interface™...
  • Page 125 Secure Digital SDHC: Secure Digital High Capacity SDXC: Secure Digital Extended Capacity SDRAM: Synchronous Dynamic Random Access Memory SSD: Solid-State Drive TFT: Thin-film Transistor URL: Uniform Resource Locator USB: Universal Serial Bus WAN: Wide Area Network WQHD: Wide Quad High Definition www: World Wide Web User's Manual...

  • Page 126: Index

    Index External monitor problems 6-14 AC adaptor additional 4-24 connecting 2-3 Graphics Processing Unit 3-9 Battery Hard disk drive extending life 4-13 automatic power off 5-8 monitoring capacity 4-12 real time clock 4-10 save mode 5-9 Bluetooth® 7-6 Keyboard function keys 4-6 Function keys F1...F12 4-6 problems 6-7 Windows special keys 4-7...
  • Page 127 Memory media slot 4-13 Sound system 6-13 Technical support 6-15 microSD/SDHC/SDXC Card Touch Pad 6-9 note 4-14 USB device 6-11 USB mouse 6-10 Moving the computer 1-18 Recovery hard disk drive 2-15 Password power on 5-9 Recovery Media 2-14 Starting the computer by password 5-6 Supervisor 5-6 user 5-5...
  • Page 128 Web Camera 3-6 Wireless communication 7-5 User's Manual Index-3...
  • Page 129 Instruction Manual for Safety and Comfort...
  • Page 130 Table of Contents Introduction ..................4 Safe Use of Product, Components and Accessories ............5 Power ....................5 Communication..................12 Main Unit .....................15 Systems/Peripherals................22 Computer User Comfort Recommendations .......27 Good Working Posture ................27 Viewing Recommendations ..............28 Using the product with an external keyboard, mouse or monitor ..28 Typing style..................29 Taking breaks and varying tasks............29 Mobile computing tips ................30...
  • Page 131 © 2020 Dynabook Inc. All Rights Reserved. Any references in this Guide to “TOSHIBA” shall mean Dynabook Inc. and/ or its affiliates. The product system you purchased may include Recordable and/or ReWritable optical media drive(s) and associated software, among the most advanced data storage technologies available.

  • Page 132: Introduction

    Introduction All of the Safety Instructions contained in this Manual must be read carefully and must be fully understood before you attempt to use your product, in order to avoid potential hazards that could cause bodily injury, property damage, or damage the product. Not all components or functions introduced in this Manual will be provided with your product.

  • Page 133: Safe Use Of Product, Components And Accessories

    Power Safe Use of Product, Components and Accessories Power WARNING Handling of the battery Never attempt to dispose of a battery by burning or by throwing it into a ■ fire, and never allow exposure to a heating apparatus (e.g., microwave oven).
  • Page 134 Power WARNING Never allow a battery to become wet. A wet battery will overheat or ■ ignite causing rupture or fire, possibly resulting in death or serious injury. Never store a battery in an area of high humidity. This could cause a fire ■...
  • Page 135 Power WARNING Battery warning indicators Always immediately turn the power off and disconnect the power cable/ ■ cord plug from the plug socket and stop using the battery if you observe any of the following conditions: Offensive or unusual odor ■...
  • Page 136 Power WARNING Do not disassemble, modify, tamper with or repair your product Do not attempt to disassemble, modify, tamper with or repair product ■ (including AC adaptor). Disassembly, modification, tampering or repairing your product could cause fire or electric shock, possibly resulting in serious injury.
  • Page 137 Power WARNING Attaching the power cable/cord Always confirm that the power plug (and extension cable plug if used) ■ has been fully inserted into the socket, to ensure a secure electrical connection. Failure to do so may result in a fire or electric shock, possibly resulting in serious injury.
  • Page 138 Power WARNING Only use approved power cables/cords Always use or purchase power cables/cords that comply with the legal ■ voltage and frequency specifications and requirements in the country of use. Failure to do so could result in a fire or electric shock, possibly resulting in serious injury.
  • Page 139 Power NOTE Handling of the battery Never attempt to install batteries in reverse polarity. For more ■ information on batteries, please refer to your product User's Manual. Storing your product If you do not intend to use your product for a long period of time, ■...

  • Page 140: Communication

    Communication Communication WARNING Turn Wi-Fi , Bluetooth and Wireless WAN Functionalities off ® ™ for Cardiac Pacemakers Turn Wi-Fi, Bluetooth and Wireless WAN Functionalities off when near ■ a person who may have a cardiac pacemaker implant or other medical electric device.
  • Page 141 Communication Turn Wi-Fi or Bluetooth or Wireless WAN Functionalities off in aircraft Turn off the Wi-Fi or Bluetooth or Wireless WAN functionality in aircraft or ■ in places that generate or can generate radio interference. Radio waves can potentially affect them, causing an accident due to malfunction. Check if a car has adequate electromagnetic compatibility when using your product in a car When using your product in a car, check with the automobile dealer if...
  • Page 142 Communication Ensuring Wireless Network Security A wireless LAN can greatly enhance the flexibility of your LAN ■ configuration and operations. You can exchange data between products and other devices on the LAN without the restrictions inherent in cabling. Toshiba strongly recommends that you take appropriate steps to ensure that the proper security is in place whenever you use a wireless connection to protect your privacy and guard against identity and/or data theft.

  • Page 143: Main Unit

    Main Unit Main Unit WARNING Turning off your product where electronic devices are regulated or controlled When you have to turn off your product aboard an aircraft or in places ■ where electronic devices are regulated or controlled, always completely shut down your product.
  • Page 144 Main Unit WARNING Choking hazards Never leave small parts such as covers, small batteries, small memory ■ cards, caps and screws within the reach of infants or small children. Swallowing a small part may cause choking and suffocation resulting in death or serious injury.
  • Page 145 Main Unit WARNING Do not use liquid cleaners or aerosol cleaners Always turn off the power and unplug the product from the electrical ■ outlet before cleaning. The injected combustible gas produced by these types of cleaners may remain inside of your product. The electrostatic spark from the motor or contact point of switch may ignite the gas residue, which could result in an explosion, fire, or burn injury.
  • Page 146 Main Unit CAUTION Avoid placing your product on unstable surfaces Never place your product on a shaky table, uneven, tilted surface or ■ other unstable location. your product may fall, causing damage to your product or possibly injury. Depending on the direction and/or angle of tilt of your product, your product could automatically shut down to avoid overheating.
  • Page 147 Main Unit CAUTION Never place your product in a dusty location Do not expose your product to dusty environments. If dust gets inside ■ your product, it could cause a system failure, malfunction or loss of data. If dust contaminates your product, do not turn on the power. Take it to an authorized Toshiba service provider before you use it.
  • Page 148 Main Unit CAUTION Never place or drop heavy objects onto your product Never place a heavy object on your product and be careful not to drop a ■ heavy object onto your product. It could damage your product or cause system failure.
  • Page 149 Main Unit NOTE Product installation environment Always provide sufficient space around your product to ensure ■ adequate ventilation. Never cover or block the air vents. ■ Use your product at temperatures and humidity levels within the ■ recommended environmental ranges. These ranges may vary depending on the specific product model - please refer to your product documentation or Toshiba website for details.

  • Page 150: Systems/Peripherals

    Systems/Peripherals Systems/Peripherals DANGER Do not disassemble or repair your optical drive The product may contain a Optical Disk Drive (ODD), such as a CD- ■ ROM, CDR/W, DVD, Blu-ray Disc™ drive or similar which have built-in laser device. To prevent any risk of exposure to laser radiation, do not disable or open any ODD assembly for any reason.
  • Page 151 Systems/Peripherals CAUTION Connecting peripheral devices Always turn the power off before connecting a peripheral device that is ■ not approved for Hot Insertion. An electrical shock or system failure may result if the peripheral device is connected while the power is turned on.
  • Page 152 Systems/Peripherals CAUTION Replacing the memory module Turn off the power and disconnect the AC adaptor when installing or ■ replacing a memory module. If you use your product for an extended period of time, the memory ■ modules and the circuits located close to the memory modules will become hot.
  • Page 153 Systems/Peripherals CAUTION Periodic back up of stored data It is a good idea to periodically back up the internal hard disk or other ■ main storage device to external media. General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss.
  • Page 154 Systems/Peripherals NOTE Anti-virus software Use a virus-check program and make sure it is updated regularly. ■ Use AC power when playing video of DVD/Blu-ray™ When playing video of DVD/Blu-ray™, always connect the AC adaptor ■ to a power plug socket or power source to ensure maximum performance.

  • Page 155: Computer User Comfort Recommendations

    Good Working Posture Computer User Comfort Recommendations Good Working Posture Adjust your chair height: your feet should be flat on the floor and the ■ bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh.

  • Page 156: Viewing Recommendations

    Viewing Recommendations Rest your eyes periodically by focusing on objects that are farther away. ■ Viewing Recommendations Some individuals may experience health-related complications when ■ exposed to certain images or flashing lights (for example when playing videos or games). Discontinue use and consult a physician if you experience any health-related complications.

  • Page 157: Typing Style

    Typing style / Taking breaks and varying tasks Typing style The top of the monitor should be at or slightly below eye level. A ■ monitor that is too high or too low can cause awkward head and neck postures and may lead to discomfort in the neck muscles. If you use bifocals you may need to lower the monitor.

  • Page 158: Mobile Computing Tips

    Mobile computing tips Mobile computing tips / Transporting the product / Seeking additional help Mobile computing tips When using the product at airports, on airplanes or trains, or at ■ meetings, make sure that you take the time to consider the points just mentioned.

  • Page 159: Check List

    Check list Check list Is your chair comfortable - does it support your back and arms well? ❏ Are your feet flat on the ground? ❏ Is there adequate space under your desk for your legs? ❏ Are the keyboard and mouse at elbow level? ❏...

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