dynabook PORTEGE X30L-K Series Maintenance Manual
  1. Manuals
  2. Brands
  3. dynabook Manuals
  4. Laptop
  5. Portege X30L-K Series
  6. Maintenance manual

dynabook PORTEGE X30L-K Series Maintenance Manual

Hide thumbs Also See for PORTEGE X30L-K Series:
Table of Contents

Advertisement

Quick Links

Download this manual
Maintenance Manual
PORTEGE X30L-K
Series
File Number (960-948)

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the PORTEGE X30L-K Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for dynabook PORTEGE X30L-K Series

Summary of Contents for dynabook PORTEGE X30L-K Series

  • Page 1 Maintenance Manual PORTEGE X30L-K Series File Number (960-948)
  • Page 2 (DBH)[DT](SYD) Rong Jing Copyright © 2022 Dynabook Inc. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Dynabook. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 3 Please read. A note is a hint or advice that helps you make best use of your equipment. Improper repair of the computer may result in safety hazards. Dynabook requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
  • Page 4 PORTEGE X30L-K Series The manual is divided into the following parts: Chapter 1 Hardware Overview describes the system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.

  • Page 5: Table Of Contents

    Table of Contents Hardware Overview Chapter 1 1.1 Features and System Unit Block Diagram ....1-1 1.2 SSD ..........1-6 1.3 Keyboard .
  • Page 6 PORTEGE X30L-K Series 3.3 Entry of the DMI information ......3-4 3.4 Heatrun Test ......... 3-6 3.5 Main Test Menu .
  • Page 7 PORTEGE X30L-K Series Board Layout Appendix B B.1 System Board (FCR3SY*) Front View ....B-1 B.2 System Board (FCR3SY*) Back View ....B-1...
  • Page 8 PORTEGE X30L-K Series List of Figures Figure 1-1 System unit configurations..............1-2 Figure 1-2 System unit block diagram ..............1-3 Figure 1-3 Keyboard....................1-7 Figure 1-4 LCD module ....................1-8 Figure 1-5 Power supply output rating..............1-10 Figure 2-1 Troubleshooting flowchart (1/2) .............. 2-3 Figure 2-2 Troubleshooting flowchart (2/2) ..............
  • Page 9 PORTEGE X30L-K Series Figure 4-28 Removing the dual button unit/Click pad (4)........4-28 Figure 4-29 Installing the dual button unit/Click pad (1) ........4-29 Figure 4-30 Installing the dual button unit/Click pad (2) ........4-29 Figure 4-31 Installing the dual button unit/Click pad (3) ........4-30 Figure 4-32 Removing the keyboard (1) ..............
  • Page 10 PORTEGE X30L-K Series List of Tables Table 1-1 M.2 SSD specifications (Phison) .............. 1-6 Table 1-2 M.2 SSD specifications (Samsung) ....... 1-6 Table 1-3 M.2 SSD specifications (Micron) .............. 1-7 Table 1-4 LCD module specifications............... 1-9 Table 1-5 Battery specifications ................1-10 Table 1-6 Time required for charges ..............

  • Page 11: Chapter 1 Hardware Overview

    Chapter 1 Hardware Overview 1.1 Features and System Unit Block Diagram Dynabook Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage and high reliability. This computer incorporates the following features/major components.

  • Page 12: Figure 1-1 System Unit Configurations

    Hardware Overview Figure 1-1 System unit configurations Maintenance Manual (960-948)

  • Page 13: Figure 1-2 System Unit Block Diagram

    Hardware Overview Figure 1-2 is a block diagram of the system unit. Figure 1-2 System unit block diagram M e m o r y D o w n L P D D R 5 Maintenance Manual (960-948)

  • Page 14: Figure 1-3 Keyboard

    Hardware Overview ■ Microprocessor ® The computer is equipped with an Intel Processor. The PC comes in with one of the following speeds: Number of Core Frequency L3 Cache Size Turbo cores/number of threads i7-1280P 28W 6+8 vPro 24MB 4.8GHz 14/20 i7-1270P 28W 4+8 vPro 18MB...
  • Page 15 Hardware Overview In use there are different types of keys, specifically typewriter keys, function keys, hot keys, and Windows special keys. ■ AccuPoint A pointer control device located in the center of the keyboard is used to control the onscreen pointer. ■...

  • Page 16: Ssd

    Hardware Overview ■ Sensors and others ■ Finger print sensor: on SecurePad (BTO) ■ GPS (for 3G/LTE models (BTO)) ■ EC/KBC (Embedded Controller/Keyboard Controller): SMSC ME C1632 1.2 SSD 1.2.1 M.2 SSD The computer supports a 128GB, 256GB, 512GB or 1TB SSD. The SSD specifications are listed in below.

  • Page 17: Keyboard

    Hardware Overview Items Specifications Width (mm) 22.00 ± 0.15 22.00 ± 0.15 Height mm) 2.38 Max 2.38 Max Depth (mm) 80.0 ± 0.15 80.0 ± 0.15 Weight (g) 9.0 Max 9.0 Max Storage size 512GB (formatted) Table 1-3 M.2 SSD specifications (Micron) Items Specifications G8BC000CU510...

  • Page 18: Figure 1-4 Lcd Module

    Hardware Overview 1.4.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display a maximum of 16M colors with 13.3-inch FHD (1920x1080) resolutions. Figure 1-4 shows a view of the LCD module and Table 1-4 lists the specifications.

  • Page 19: Power Supply

    Hardware Overview Table 1-4 LCD module specifications Item G33C0009Q110 G33C0009X110 G33C000AS110 Number of 1920(W) × 1080(H) 1920(W) × 1080(H) 1920(W) × 1080(H) Dots Dot pitch 0.153(H)×0.153(V) 0.153(H)×0.153(V) 0.153(H)×0.153(V) (mm) Active 293.76(W) × 165.24(H) 293.76(W) × 165.24(H) 293.76(W) × 165.24(H) area (mm) Outline 298.76±0.3(W) ×...

  • Page 20: Batteries

    Hardware Overview Figure 1-5 Power supply output rating 1.6 Batteries The computer has one battery as follows: ■ Main battery pack The battery specifications are listed in below. Table 1-5 Battery specifications Material Output Battery name Parts Code Capacity voltage Main battery G71C000MQ110 Lithium-Ion...

  • Page 21: Ac Adaptor

    Hardware Overview 1.6.1 Main Battery The rmain battery pack is the computer’s main power source when the AC adaptor is not attached. The main battery maintains the state of the computer when the computer enters in sleep mode. 1.6.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor.

  • Page 22: Usb Type-C Adapter

    Hardware Overview Table 1-8 AC adaptor specifications Parameter Specification USB-C straight G71C000LR310 (2-pin) G71C000LS310 (3-pin) Power Input voltage 100V/240V Input frequency 50Hz to 60Hz Input current 1.5 A (100V-240V) Output voltage 5 ~ 20 V Output current 3 A (Peak 3.25 A) 1.8 USB Type-C Adapter To expansion the PC functions, some USB Type-C adapters are prepared.

  • Page 23: Chapter 2 Troubleshooting Procedures

    Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting This chapter describes how to determine which Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The “FRU” means the replaceable unit in the field.) The FRUs covered here are as follows: 1.

  • Page 24: Troubleshooting Flowchart

    Troubleshooting Procedures Before exchanging a system board, write down the DMI information on TOP Menu. Register this DMI information after exchanging a system board by performing “DMI Entry utility” in the test program. For details, refer to 3.3 Entry of the DMI information.

  • Page 25: Figure 2-1 Troubleshooting Flowchart (1/2)

    Diagnostic Procedure Turn the power on. Follow the system board Any error message is displayed? Diagnostic Procedure dynabook logo Follow the display diagnostic Diagnostic Procedure is displayed? If the “Password=” message displays, type the password. Follow the SSD diagnostic...

  • Page 26: Figure 2-2 Troubleshooting Flowchart (2/2)

    Troubleshooting Procedures Figure 2-2 Troubleshooting flowchart (2/2) ① Follow the keyboard Keyboard works well? Diagnostic Procedure Follow the touch pad Touch pad works well? Diagnostic Procedure Set the device containing the test program for maintenance to the PC, and start the test program. (The reboot of the PC is required.) Diagnostic Program Follow the Diagnostic Procedure...
  • Page 27 Troubleshooting Procedures If the diagnostics program cannot detect an error, the problem may be intermittent. The Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error(s), and then perform the appropriate troubleshooting procedures as follows: 1.

  • Page 28: Power Supply Troubleshooting

    Troubleshooting Procedures 2.3 Power Supply Troubleshooting The power supply controller controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: 2.3.1 Procedure 1 Power Status Check 2.3.2 Procedure 2 Error Code Check 2.3.3 Procedure 3 Connection Check...
  • Page 29 Troubleshooting Procedures If the DC IN/Battery indicator is flashing white and the power supply controller detects a malfunction, perform the following procedure: 1. Remove the AC adapter and USB Type-C adapter (if bundled) to cut off the power. 2. Re-connect the AC adapter and USB Type-C adapter (if bundled). When the DC IN/Battery indicator is still flashing, go to Procedure 2.

  • Page 30: Table 2-3 Error Code

    Troubleshooting Procedures Example: Error code 11h (Error codes are given in hexadecimal format.) Check 1 Convert the DC IN/battery indicator blink pattern into the hexadecimal error code and compare it to the tables below. Table 2-3 Error code Abnormal definition Error code Conditions AC adapter 0 [A] Error detection &...

  • Page 31: Figure 2-3 Connection Check

    Troubleshooting Procedures B system power supply Power off steady state & OFF steady output error PCNFBV signal asserted when BVON signal is (With output) deasserted. Output error at P system 1s timeout waiting for PPVOK (PCNFPV) signal and CPU system power assertion occurred during power on sequence.

  • Page 32: System Board Troubleshooting

    Troubleshooting Procedures 2.3.4 Procedure 4 Charging Check Check if the power supply controller charges the battery pack properly. Perform the following procedures: ■ Check 1 The battery pack may be completely discharged. Wait a few minutes to charge the battery pack while connecting the battery pack and the AC adaptor.

  • Page 33: Table 2-4 Main Test Menu

    Troubleshooting Procedures If you press the key or button, the SETUP screen will appear. Set the correct date and time. If the following error message appears often at power-on, replace the battery pack or RTC battery (if RTC battery is installed). If any other error message other than below is displayed, perform Check 2.

  • Page 34: Usb Troubleshooting

    Troubleshooting Procedures Test Test Name Sub Test No Sub Test Name LCD Panel Test All dot on/off for LCD LCD Panel Test H - pattern display LCD brightness Battery Charge Test Fan Test Acceleration Sensor Test EXIT to TOP Menu If an error is detected during these tests, go to Procedure 3.

  • Page 35: Ssd Troubleshooting

    Troubleshooting Procedures USB unit <System board> CN4800 Type-C connector 1 CN4821 Type-C connector 2 CN4850 Type-A connector 1 Check 1 Make sure USB unit is firmly connected to USB port. If the connection is loose, connect firmly and repeat Procedure 1. If the problem still occurs, go to Check 2 When checking the connection, be sure to check it with care for the followings.

  • Page 36: Keyboard Troubleshooting

    Troubleshooting Procedures 2.6.1 Procedure 1 Diagnostic Test Program Execution Check The hard disk/SSD test program is stored in the Diagnostic Test Program. Perform all of the HDD/SSD tests in the HDD/SSD Test. Refer to Chapter 3, Tests and Diagnostics, for more information about the HDD/SSD test program.

  • Page 37: Touch Pad (Click Pad) Troubleshooting

    Troubleshooting Procedures 2.7.2 Procedure 2 Connector Check and Replacement Check The connection of cable and board may be disconnected or faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure keyboard cable is firmly connected to CN3240 and CN3270 on the system board.

  • Page 38: Display Troubleshooting

    Troubleshooting Procedures 2.8.2 Procedure 2 Connector Check The connection of the Touch Pad (Click Pad) and board may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure the cables are firmly connected to the system board.
  • Page 39 Troubleshooting Procedures Procedure 3: Connector Check and Replacement Check 2.9.1 Procedure 1 Check on Windows OS This procedure checks if the touch screen (provide with some models) is working properly by using the function of Windows. Check 1 Make sure the mouse cursor is following your finger when you move your finger on the display.

  • Page 40: Lan Troubleshooting

    Troubleshooting Procedures The LCD module may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures and test the display again. If the problem still exists, perform Check 4 Check 4 The display controller on the system board may be damaged. Replace the system board with a new one following the instructions in Chapter 4, Replacement...

  • Page 41: Wireless Lan + Bluetooth Troubleshooting

    Troubleshooting Procedures System board may be faulty. Replace it with a new one following the instruction in Chapter 4, Replacement Procedures. 2.11 Wireless LAN + Bluetooth Troubleshooting To check if the computer’s Wireless LAN + Bluetooth module is malfunctioning or not, follow the troubleshooting procedures below as instructed.

  • Page 42: Lte Troubleshooting

    Troubleshooting Procedures 2.11.3 Procedure 3 Replacement Check Wireless LAN/Bluetooth module, antenna for wireless function or system board may be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks: Check 1 Wireless LAN/Bluetooth Combo module may be faulty.

  • Page 43: Sound Troubleshooting

    Troubleshooting Procedures Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 SIM card may not be firmly inserted. Remove it once and re- insert it surely.

  • Page 44: Procedure 1 Check On Windows Os

    Troubleshooting Procedures Procedure 3: Replacement Check 2.13.1 Procedure 1 Check on Windows OS This procedure checks if the Sound is working properly by using the function of Windows. If any error is detected, go to Procedure 2. 2.13.2 Procedure 2 Connector Check The connection of sound system is shown in the following figure.

  • Page 45: Memory Media (Sd Card) Slot Troubleshooting

    Troubleshooting Procedures Built-in microphone (Web camera) may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 7. Check 4 Speaker Right or harness may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures.

  • Page 46: Fingerprint Sensor Troubleshooting

    Troubleshooting Procedures Memory media (microSD Card) may be disconnected. Make sure the Memory media is firmly inserted to IS2142. If not, insert it firmly. If the it is still not functioning properly, perform Check 2. Check 2 Memory media (microSD Card) may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures.
  • Page 47 Troubleshooting Procedures 2.15.2 Procedure 2 Registration of PIN and fingerprint 1. Sign-in to a user account where you want to register the fingerprint information. 2. Click [Start] button. 3. Click [Settings]. 4. Click [Accounts] -> [Sign-in options]. 5. Click [Add] of [Windows Hello PIN]. The message to confirm the account’s password will appear.

  • Page 48: Web Camera Troubleshooting

    Troubleshooting Procedures Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 The connection between Secure Pad and System board may be loose. Make sure the cables are firmly connected to both the Secure pad and system board.

  • Page 49: Hdmi Port Troubleshooting

    Troubleshooting Procedures <System board> CN5390 Web camera module LCD/Webcam I/F Check 2 Web camera module or the LCD/Webcam cable may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 3.

  • Page 50: Figure 2-6 Connecting The Hdmi Out Port

    Troubleshooting Procedures Figure 2-6 Connecting the HDMI out port 1. HDMI out port 2. HDMI cable 2.17.2 Procedure 2 Connector Check and Replacement Check The connection of cables, boards and module may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks: Check 1 Make sure HDMI TV is firmly connected to the HDMI out port on...

  • Page 51: Usb Type-C Adapter Troubleshooting

    Troubleshooting Procedures 2.18 USB Type-C adapter Troubleshooting On some models, one of the USB Type-C adapters is bundled. The following functions are available with the USB Type-C adapters. But supporting functions vary depending on the USB Type-C adapter bundled. ■ RGB port To check if each function of USB Type-C adapter work properly or not, follow the steps below.
  • Page 52 Troubleshooting Procedures Check 3 The external display may be damaged. Replace it with a new one and repeat Procedure 1. If the problem still exists, perform Check 4. Check 4 USB Type-C adapter may be damaged. Replace it with a new one.

  • Page 53: Chapter 3 Tests And Diagnostics

    Chapter 3 Tests and Diagnostics 3.1 Test program for maintenance The test program for maintenance consists of the following items: ■ Check and update of ME FW information ■ Check of hardware information ■ Check and update of BIOS information ■...

  • Page 54: How To Execute The Test Program

    Tests and Diagnostics 3.1.5 Diagnostic test programs There are programs to write the HW information and to check the function of HW components in the diagnostic test. You will need the following equipment to perform some of the diagnostic test programs. ■...
  • Page 55 Tests and Diagnostics Procedure 1: Check and update of ME FW information The ME FW version is checked and if the update is needed, the following message is displayed. Do you want to update ME-FW(AMT)?(Y)? When the message above is displayed, press Y. The ME FW will be updated and the computer will restart.

  • Page 56: Entry Of The Dmi Information

    Tests and Diagnostics 1. Connect the AC adaptor and the charged battery to the computer when you update the BIOS, EC/KBC or ME FW. 2. Do not turn off the power while you are updating the BIOS or EC/KBC. If the update fails, it might be impossible to start up the computer. 3.
  • Page 57 Tests and Diagnostics The following message will appear. Press Y. **** Warning : Update DMI really? (y/n) *** The PC will restart. Press F12 and select the USB memory as the boot device. Then the following screen will appear. Input the information one by one. (If you have not replaced the system board, the DMI information should not be changed.) ■...

  • Page 58: Heatrun Test

    Tests and Diagnostics 3.4 Heatrun Test The Heatrun test is an automatic test program that executes the following tests successively. 1. Main Memory test 2. V-RAM Memory test 3. Sequential Read Test To execute this test, select 2 from the test program menu (Top Menu), and press Enter.
  • Page 59 Tests and Diagnostics Others are the diagnostic tests. Move the cursor on the test item you want to execute and press ENTER. The following table shows the subtests names of each test. TEST TEST SUBTEST SUBTEST NAME NAME MEMORY Main Memory Test HDD/SSD Sequential Read Test Test...

  • Page 60: Memory Test

    Tests and Diagnostics Enter C ……Restarts the test execution Enter E…….Ends the test. The program returns to the screen to select Error Stop and Test Loop item selection. Select No: though any error occurs during the test, the test is continued. The setting of Yes/No can be changed by pressing ENTER.

  • Page 61: Hard Disk (&Ssd) Test

    Tests and Diagnostics 3.7 Hard Disk (&SSD) Test To execute the Hard Disk Test, select 2 from the DIAGNOSTIC TEST MENU (Main Test Menu), press Enter and follow the directions on the screen. (Move the highlight bar to the subtest you want to execute and press Enter.) Subtest 1 [Sequential Read Test]...

  • Page 62: Keyboard Test

    Tests and Diagnostics By repeating the decrease and increase of the LBA’s address, this test continues to write the test data up to the last address. After that, it reads out the data from the same LBAs to compare. If there are no 64 LBAs at last, this test is not executed for the last address.

  • Page 63: Lcd Panel Test

    Tests and Diagnostics ( Presses Scan Code : xx ) Subtest 2 [Touch Pad Test] This test gets the information of moving amount of the touch pad, both for direction X and Y, and pressing (ON)/releasing (OFF) information of the button A (left click button) and B (right click button), and displays the information in real time.

  • Page 64: Battery Charge Test

    Tests and Diagnostics This test displays the white screen and changes the LCD brightness to the maximum, middle and low setting in order with 5-sec intervals. After that this test backs to the main menu screen automatically. 3.10 Battery Charge Test To execute the Battery Charge Test, select 5 from the DIAGNOSTIC TEST Menu (Main Test Menu), press Enter and follow the directions on the screen.

  • Page 65: Lcd Gamma Correction

    Tests and Diagnostics (file name: errorlog.txt) 1. Each test description To execute the Log Utility, select LOG Utility from the test program menu (Top Menu), and press ENTER. The following screen will appear. Display examples T-Name Pass Address Write Read HDD_001_12345678_1234_1234567812345678_00000000_55555555 RAM_001_12345678_1234_1000007812345678_00000000_55555555 ·T-NAME..
  • Page 66 Tests and Diagnostics The PC will restart. Press F12 and select the USB memory as the boot device. Then the following screen will appear and the correction is done automatically. If this program ends successfully, “PASS” is displayed. If any errors occurred, “FAIL” will be displayed. Maintenance Manual (960-948) 3-14...

  • Page 67: Wireless Module Test

    PC system information. On this model, a combo module which has both wireless LAN and Bluetooth function is mounted. <How to display PC system information screen> 1) Click Start button. 2) Click [dynabook PC Information]. Check the content of “Netwrok”. Maintenance Manual (960-948) 3-15...
  • Page 68 Tests and Diagnostics If “Wireless**” appears in the screen, it means the wireless module has been recognized. 3.14.2 Check of the antenna connection Confirm that the icon for wireless LAN appears at the lower right of the screen under the circumstances the wireless communication function is available.

  • Page 69: Lte Test

    Tests and Diagnostics If the antenna cables are not connected to the wireless module or no available AP is found, the following icon will appear. In the case of no-antenna connection If AP should be ready but no AP point appears, any problem might occur on the wireless module or on the antenna connection.

  • Page 70: Sound Test

    Tests and Diagnostics (Sample of a module name) 3.16 Sound Test Since there is no sound test in the test program for maintenance, check the functions related to sound on Windows with music data, etc. 3.17 SETUP 3.17.1 Function Description This program displays the current system setup information as listed below: Maintenance Manual (960-948) 3-18...
  • Page 71 Tests and Diagnostics Main menu ■ System Time (System time) ■ System Date (System time) ■ CPU Type ■ CPU Speed ■ HDD/SSD ■ Total Memory Size ■ System BIOS Version ■ EC Version ■ Language Security menu ■ BIOS Password ■...
  • Page 72 Tests and Diagnostics Advanced menu ■ Virtualization Technology ■ SW Guard Extensions (SGX) ■ Select Owner EPOCH input type ■ Beep Sound ■ Sleep and charge ■ USB Power in Off State ■ USB Legacy Emulation ■ Wireless LAN Configuration ■...
  • Page 73 Tests and Diagnostics Boot menu ■ Boot Option #1 ■ Boot Option #2 ■ Boot Option #3 ■ Boot Option #4 ■ Priority for devices Exit menu ■ Exit Saving Changes ■ Exit Discarding Changes ■ Load Setup Defaults ■ Save Changes and Power off 3.17.2 Accessing the SETUP Program Turn on the power SW.
  • Page 74 Tests and Diagnostics Security menu screen Power Management menu screen Maintenance Manual (960-948) 3-22...
  • Page 75 Tests and Diagnostics Advanced menu screen Boot menu screen Maintenance Manual (960-948) 3-23...
  • Page 76 Tests and Diagnostics Exit menu screen Moving Within the SETUP Menu and Changing Values 1. Press ← and → to move between the two columns. Press ↑ and ↓ to move between items in a column. 2. Press the [Enter] Key to change the value. Accepting Changes and Exiting the SETUP Window 1.

  • Page 77: Chapter 4 Replacement Procedures

    Chapter 4 Replacement Procedures This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to which other FRUs must be removed before a particular FRU can be removed.

  • Page 78: Safety Precautions

    Replacement Procedures Table 4-1 the case for the following example 4.9 Memory media 4.10 SIM card (3G model) 4.11 Cover Assembly and Base Assembly Cover 4.25 LCD Assembly Chart Notation The chart shows the case for the following example: Removing the Memory module All FRUs (4.9 Memory media,...
  • Page 79 Replacement Procedures 1. Always use the genuine battery that is authorized by Dynabook or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode. Never heat or disassemble the battery pack, as that could cause leakage of alkaline solution.

  • Page 80: Before You Begin

    Replacement Procedures 4.2 Before You Begin Take note of the following points before starting work. Always remove the AC adaptor and battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in 4.12 Battery pack.

  • Page 81: Assembly Procedures

    Replacement Procedures For spring connectors, lift up the stopper frees the cable and allow it to be pulled out. To reconnect, hold the stopper in the up position and insert the cable, then lower the stopper to secure the cable. Pull the cable to ensure that it is securely connected.

  • Page 82: Tools And Equipment

    Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. Dynabook recommends that you use an electric screw driver for quick and easy operations. ■ (2mm) 0.167 N•m (1.7 kgf cm) ■...

  • Page 83: Grip Color

    Replacement Procedures 4.7 Grip Color Some screws have a colored grip area to help you determine the length of the screw. [Normal grip] ■ Normal length screws: Blue ■ Special length screws: Green ■ Tight grip screw: Yellow “Special length screw” means screws whose length is indicated in an integral number to the first decimal places such as 2.5 mm, 2.6 mm and so Grip area 4.8 Screw Notation...

  • Page 84: Sim Card (3G Model)

    Replacement Procedures 4.9.1 Installing the Memory media To insert memory media, follow the steps as detailed below. 1. Turn the memory media so that the contacts (metal areas) face down. 2. Insert the memory media into the memory media slot on your computer. 3.

  • Page 85: Cover Assembly And Base Assembly

    Replacement Procedures 6. Insert the SIM card tray into the SIM card slot, and push the center of the tray to close it. Press gently until it locks into place. Figure 4-3 Installing the SIM card Nano SIM 1. SIM card slot 3.

  • Page 86: Figure 4-4 Removing The Base Assembly (1)

    Replacement Procedures Figure 4-4 Removing the Base Assembly (1) S2.5 x 6BT 3. Separate the Base Assembly and Cover Assembly while releasing the latch. Figure 4-5 Removing the Base Assembly (2) Base assembly Latch Cover Assembly Maintenance Manual (960-948) 4-10...

  • Page 87: Battery Pack

    Replacement Procedures 4.11.2 Installing the Base Assembly To install the Base Assembly, follow the steps below. 1. Set the Cover Assembly on the Base Assembly while securing the latch. 2. Secure the Cover Assembly and Base Assembly with the screws. Do not reuse the removed screws.

  • Page 88: Ssd

    Dispose always the used battery pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Dynabook. Check the battery’s terminals visually. If they are dirty, wipe them clean with a dry cloth.

  • Page 89: Fan

    Replacement Procedures To avoid damage, always hold the SSD only by its sides. To prevent the SSD from being distorted when installing the SSD pack into the computer, do not press the center of the SSD pack. Always hold the SSD pack by its sides.

  • Page 90: Fin

    Replacement Procedures Figure 4-9 Removing the Fan S2 x 3CT Fan Harness C N3380 4.14.2 Installing the Fan To install the Fan, follow the steps below. 1. Set the Fan in place on the Cover Assembly and secure it with the screws.

  • Page 91: Figure 4-10 Removing The Fin

    Replacement Procedures Figure 4-10 Removing the Fin B2 x 2.5CT When removing the Fin, be sure to remove the screws in the reverse order of the number marked on the Fin. 4.15.2 Installing the Fin To install the Fin, follow the steps below. 1.

  • Page 92: Smart Card Slot

    Replacement Procedures 4.16 Smart Card slot 4.16.1 Removing the Smart Card slot To remove the Smart Card slot unit, follow the steps below. 1. Remove the WLAN MAIN holder. Figure 4-11 Removing the Smart Card slot (1) WLAN MAIN holder 2.

  • Page 93: Figure 4-13 Removing The Smart Card Slot (3)

    Replacement Procedures Figure 4-13 Removing the Smart Card slot (3) 4.16.2 Installing the Smart Card slot When replacing the Smart Card slot with a new one, stick two pieces of SQUARE CHUSION on the Smart Card slot. Square cushion Square cushion To install the Smart Card slot, follow the steps below.

  • Page 94: Module

    Replacement Procedures Figure 4-14 Installing the Smart Card slot 4.17 3G module 4.17.1 Removing the 3G module To remove the 3G module, follow the steps below. 1. Peel off the INSU LTE. 2. Disconnect the 3G ANTENNA cables from the connectors on the 3G MODULE.

  • Page 95: System Board

    Replacement Procedures Figure 4-16 Removing the 3G module (2) S2x3BT 3 M d l 3G Module g Mo 4.17.2 Installing the 3G module To install the 3G module, follow the steps below. 1. Insert the 3G MODULE to the connector CN2610 on the system board. Secure the 3G MODULE with the screw.

  • Page 96: Figure 4-17 Removing The System Board (1)

    Replacement Procedures 1. Disconnect the Speaker harness, 3G Harness, Keyboard FPC, Fingerprint FFC, Click Pad FFC and Keyboard Backlight Harness from the System Board. Figure 4-17 Removing the system board (1) 3G Harness Keyboard FPC Keyboard FPC Speaker harness Speaker harness Speaker Harness Fingerprint Click Pad FFC...
  • Page 97 Replacement Procedures 4.18.2 Installing the System board When replacing the System board with a new one, stick five pieces of GUM CHUSION on one side of the system board in place. GUM cushion When replacing the System board with a new one, stick four pieces of GUM CUSHION on the other side of the system board in place.

  • Page 98: Power Button

    Replacement Procedures (For KB w/BL models) Stick one piece of INSU SQUARE (GM9042990131) in place. INSU SQUARE 4.19 Power button 4.19.1 Removing the Power button To remove the Power button, follow the steps below. 1. Release the latch from the slot on the Cover Assembly. 2.

  • Page 99: Figure 4-20 Removing The W-Lan Antenna (1)

    Replacement Procedures The Wireless LAN module cannot be removed, please replace it with a new System Board. 4.20.2 Removing the W-LAN ANTENNA 1. Remove the the following screws and disconnect CORNER CAP R (W- LAN ANTENNA MAIN (white cable). 2. Open the INSU and release the W-LAN ANTENNA CABLE (W-LAN ANTENNA AUX (black cable).

  • Page 100: Antennas

    Replacement Procedures 4.20.3 Installing the W-LAN ANTENNA To install the W-LAN ANTENNA, follow the steps below. 1. Stick the W-LAN ANTENNA MAIN (white cable) to the CORNER CAP R and WLAN ANTENNA AUX (black cable) to the CORNER CAP L. 2.

  • Page 101: Speaker

    Replacement Procedures 4.21.2 Installing the 3G antennas To install the 3G antennas, follow the steps below. 1. Stick new 3G antennas (Aux/Main) in place. 2. Arrange the 3G antenna cables and 3G harness in place, and fix them with the insulators. Figure 4-23 Installing the wireless antenna 3G harness 3G antenna...

  • Page 102: Figure 4-24 Removing The Speaker

    Replacement Procedures Figure 4-24 Removing the Speaker 2. Remove the Speakers from the Cover Assembly. 4.22.2 Installing the Speaker To install the Speaker, follow the steps below. 1. Set the speakers to the slots of the Cover Assembly. 2. Arrange the Speaker harness under the guides and fix it with the INSU and stick tapes.

  • Page 103: Dual Button Unit/Click Pad

    Replacement Procedures 4.23 Dual button unit/Click pad 4.23.1 Removing the dual button unit/Click pad To remove the dual button unit and click pad, follow the steps below. 1. Disconnect the Click Pad FFC, Fingerprint FFC and Accupoint FPC from the connectors on the Click Pad. Figure 4-25 Removing the dual button unit/Click pad (1) Fingerprint FFC Accupoint FPC...
  • Page 104 Replacement Procedures Figure 4-27 Removing the dual button unit/Click pad (3) Dual button FPC Click Pad plat S2x2BT 5. Remove the Dual button and Click Pad RIM ASSY from the Cover Assembly. Figure 4-28 Removing the dual button unit/Click pad (4) Dual Button Click Pad RIM ASSY 4.23.2 Installing the dual button unit/Click pad...
  • Page 105 Replacement Procedures Figure 4-29 Installing the dual button unit/Click pad (1) Click Pad RIM ASSY 3. Set the Dual button FPC to the hole on the Click Pad plat and secure it with the screws. 4. Set the Click Pad Plat to the Cover Assembly and secure it with the screws.

  • Page 106: Keyboard

    Replacement Procedures Figure 4-31 Installing the dual button unit/Click pad (3) 8. Stick a new DUAL BUTTON INSU to the dual button plat in place. 9. Connect the Dual button FPC to the connector on the Click Pad. 10. Connect the Click Pad FFC, Fingerprint FFC and Accupoint FPC to the connector on the Click Pad.

  • Page 107: Figure 4-33 Removing The Keyboard (2)

    Replacement Procedures 2. Remove the following screws. Figure 4-33 Removing the keyboard (2) S1.2×1.1BT 3. Remove the KEYBOARD. Figure 4-34 Removing the keyboard (3) KEYBOARD Maintenance Manual (960-948) 4-31...

  • Page 108: Figure 4-35 Installing The Keyboard (1)

    Replacement Procedures 4.24.2 Installing the Keyboard To install the keyboard, follow the steps below. 1. Align the locating pins and set the KEYBOARD to the COVER ASSY in place. Figure 4-35 Installing the keyboard (1) locating pin 2. Secure the KEYBOARD with the following screws. Be sure to secure the screws follow the arrow order on below figure.

  • Page 109: Lcd Assembly

    Replacement Procedures When the COVER ASSY is replaced with a new one, stick two pieces of INSU BOSS to the COVER ASSY in place. 4.25 LCD Assembly 4.25.1 Removing the LCD unit To remove the LCD unit, follow the steps below. 1.

  • Page 110: Figure 4-38 Removing The Lcd Unit (2)

    Replacement Procedures Figure 4-38 Removing the LCD unit (2) hinge cap 3. Release the latches and remove the LCD MASK ASSY from the LCD COVER ASSY. 4. Release the following screws and remove the left & right hinges. Figure 4-39 Removing the LCD unit (3) S2.5×2.5CT hinge The Web Camera Shutter is attached to the LCD mask by magnet.

  • Page 111: Figure 4-40 Removing The Lcd Unit (4)

    Replacement Procedures Figure 4-40 Removing the LCD unit (4) 6. Take out the LCD unit. Be careful that the LCD harness is connected to the connector on the back of the LCD unit. 7. Peel the pull tape and disconnect the LCD harness from the connector on the LCD unit.

  • Page 112: Figure 4-42 Installing The Lcd Unit (1)

    Replacement Procedures When the LCD unit is Sharp LCD, please check the FW Rev. first. Make sure to install a Sharp LCD of FW Rev.04 or later. 1. Connect the LCD harness to the connector on the LCD unit and secure it with the pull tape and glass tape.

  • Page 113: Figure 4-43 Installing The Lcd Unit (2)

    Replacement Procedures Figure 4-43 Installing the LCD unit (2) 5. Set the left & right hinges and secure them with the screws. Figure 4-44 Installing the LCD unit (3) S2.5×2.5CT 6. Peel off the separator on the LCD mask and then set the LCD mask on the LCD cover while engaging the latches.

  • Page 114: Camera Module

    Replacement Procedures Figure 4-45 Installing the LCD unit (4) 7. Set both hinge caps while engaging the latches. 8. Set the LCD Assembly on the Cover Assembly and secure them with the screws. 4.26 Camera module 4.26.1 Removing the Camera module To remove the camera module, follow the steps below.

  • Page 115: Figure 4-47 Removing The Camera Module (2)

    Replacement Procedures Figure 4-47 Removing the camera module (2) 4. Peel off the camera module from the slot of the LCD cover. Figure 4-48 Removing the camera module (3) Camera module Do not reuse the removed camera module. Be sure to use new camera module.

  • Page 116: Appendix A Handling The Lcd Module

    Appendix A Handling the LCD Module A.1 Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cover, be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained.
  • Page 117 Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surface.
  • Page 118 Handling the LCD Module 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods.
  • Page 119 Handling the LCD Module 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. Maintenance Manual (960-948)

  • Page 120: Board Layout

    Appendix B Board Layout B.1 System Board (FCR3SY*) Front View Figure B-1 System Board (FCR3SY*) layout (front) CN4800 CN4821 IS2142 J6320 IS2621 Table B-1 System Board (FCR3SY*) connectors (front) Number Name IS2142 Micro SD I/F connector IS2621 Nano SIM card I/F connector J6320 HeadPhone/Mic jack CN4800...

  • Page 121: Table B-2 System Board (Fcr3Sy*) Connectors (Back

    Board Layout CN5390 IC2630 J4050 CN5590 CN2610 CN4850 CN1900 CN4860 CN8021 CN3380 CN3270 CN9550 CN9510 CN2170 CN3240 CN6290 Table B-2 System Board (FCR3SY*) connectors (back) Number Name J4050 LAN interface connector CN4850 USB Type-A I/F connector IC2630 W-LAN I/F connector CN2610 3G/LTE I/F connector CN3380...

  • Page 122: Scan Codes

    Appendix C Keyboard Scan/Character Codes C.1 Scan Codes Table C-1 Scan codes (set 1 and set 2) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & Maintenance Manual (960-948)
  • Page 123 Keyboard Scan/Character Codes Code set 1 Code set 2 Keytop Note Make Break Make Break BkSp Caps Lock ‘ “ Enter Shift (L) No.102 key Maintenance Manual (960-948)
  • Page 124 Keyboard Scan/Character Codes Code set 1 Code set 2 Keytop Note Make Break Make Break , < . > Shift (R) Ctrl F0 14 Alt (L) F0 11 Space F0 29 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11 E0 52 E0 D2 E0 70...
  • Page 125 Keyboard Scan/Character Codes Code set 1 Code set 2 Keytop Note Make Break Make Break F0 78 F0 07 PrintSc Pause — — — — E0 5B E0 DB E0 1F E0 F0 1F E0 5D E0 DD E0 2F E0 F0 2F Notes: 1.

  • Page 126: Table C-2 Scan Codes With Left Shift Key

    Keyboard Scan/Character Codes Table C-2 Scan codes with left Shift key Code set 1 Code set 2 Keytop Make Break Make Break E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70...

  • Page 127: Table C-3 Scan Codes In Numlock Mode

    Keyboard Scan/Character Codes Table C-3 Scan codes in Numlock mode Code set 1 Code set 2 Keyt Make Break Make Break E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12 E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12...

  • Page 128: Table C-6 No.124 Key Scan Code

    Keyboard Scan/Character Codes Table C-6 No.124 key scan code Code set 1 Code set 2 Shift Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12 Ctrl + E0 37 E0 B7...

  • Page 129: Key Layout

    Appendix D Key Layout D.1 United Kingdom (UK) Keyboard Figure D-1 UK keyboard D.2 United States (US) Keyboard Figure D-2 US keyboard Maintenance Manual (960-948)

  • Page 130: Japan (Jp) Keyboard

    Key Layout D.3 Japan (JP) Keyboard Figure D-3 JP keyboard Maintenance Manual (960-948)

  • Page 131: Rgb Monitor Loopback Connector

    Appendix E Wiring diagrams E.1 RGB Monitor Loopback Connector Figure E-1 RGB Monitor Loopback Connector (1) RED GREEN (2) GREEN BLUE (3) BLUE MNTID2 (4) (4) MNTID2 (5) GND (6) GND (7) GND (8) GND (9) NC (10) (10) GND MNTID1 (11) (11) MNTID1 MNTID0 (12)

  • Page 132: Lan Loopback Connector

    Wiring diagrams E.2 LAN Loopback Connector Figure E-2 LAN Loopback Connector (1) TX+ (2) TX- (3) RX+ (4) (Not used) (5) (Not used) (6) RX- (7) (Not used) (8) (Not used) Maintenance Manual (960-948)

  • Page 133: Bios Rewrite Procedures

    Appendix F BIOS Rewrite Procedures This Appendix explains how to rewrite the system BIOS program when you update the system BIOS. F.1 Tools To rewrite the BIOS, you need the following tool: ■ BIOS/EC/KBC rewriting disk F.2 Rewriting the BIOS 1.
  • Page 134 BIOS Rewrite Procedures (JP Keyboard) (Keep holding down the key.) 5. The BIOS rewriting starts. 6. When the process is completed, the system automatically reboots. 1. Connect the AC adaptor and the charged battery to the computer when you rewrite the BIOS. 2.

  • Page 135: Ec/Kbc Rewrite Procedures

    Appendix G EC/KBC Rewrite Procedures It is necessary to rewrite the EC/KBC system program when the following changes are made. 1. Replacing of system board 2. Replacing of LCD The EC/KBC can’t be updated solely. It will be updated simultaneously during the BIOS update.

  • Page 136: Reliability

    Appendix H Reliability The following table shows MTBF (Mean Time Between Failures) in maximum configuration. Table H-1 MTBF Time (hours) 9173 Maintenance Manual (960-948)

Table of Contents