Warranty - BEBE CONFORT Travel Booster Manual

Warranty

Our 24 months warranty reflects our confidence in
the high quality of our design, engineering, produc-
tion and product performance. We confirm that this
product was manufactured in accordance with the
current European safety requirements and quality
standards which are applicable to this product, and
that this product is free from defects on materials
and workmanship at the time of purchase. Under
the conditions mentioned herein, this warranty may
be invoked by consumers in the countries where this
product has been sold by a subsidiary of the Dorel
Group or by an authorized dealer or retailer.
Our 24 months warranty covers all manufacturing
defects in materials and workmanship when used
in normal conditions and in accordance with our
user manual for a period of 24 months from the date
of the original retail purchase by the first end-user
customer. To request repairs or spare parts under our
warranty for defects in materials and workmanship
you must present your proof of purchase, made
within the 24 months preceding the service request.
Our 24 months warranty does not apply to defects
caused by normal wear and tear, damage caused
by accidents, abusive use, negligence, fire, liquid
contact or other external cause, damage which
is the consequence of failing to comply with the
user manual, damage caused by use with another
EN
product, damage caused by service by anyone who
is not authorized by us, or if the product is stolen
or if any label or identification number has been
removed from the product or has been changed.
Examples of normal wear and tear include wheels
and fabric worn down by regular use and the natural
breakdown of colors and materials due to normal
aging of the product.
What to do in case of defects:
Should problems or defects arise, your first point
of contact is the authorized dealer or retailer
recognized by us. Our 24 months warranty is reco-
gnized by them (1). You must present your proof of
purchase, made within the 24 months preceding the
service request. It is easiest if you get your service
request pre-approved by us. If you submit a valid
claim under this warranty, we may request that you
return your product to the authorized dealer or retai-
ler recognized by us or that you ship the product to
us in accordance with our instructions. We will pay
for shipment and for return freight if all instruc-
tions are followed. Damage and/or defects neither
covered by our warranty nor by the legal rights of
the consumer and/or damage and/or defects with
respect to products that are not covered by our
warranty can be handled at a reasonable fee.
Rights of the consumer:
A consumer has legal rights pursuant to applicable
consumer legislation, which may vary from country
10
to country. The rights of the consumer under
applicable national legislation are not affected by
this warranty.
This warranty is provided by Dorel Netherlands. We
are registered in The Netherlands under company
number 17060920. Our trading address is Korendijk
5, 5704 RD Helmond, The Netherlands, and our
postal address is P.O. Box 6071, 5700 ET Helmond,
The Netherlands.
The names and address details of other subsidiaries
of the Dorel group can be found on the last page
of this manual and on our website for the brand
concerned.
(1) Products purchased from retailers or dealers that
remove or change labels or identification numbers
are considered unauthorized. Products purchased
from unauthorized retailers are also considered
unauthorized. No warranty applies to these products
since the authenticity of these products cannot be
ascertained.
11
EN