BenQ I Series User Manual
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BenQ I Series User Manual

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Digital Projector
User Manual
Home Entertainment Series I W4000i/HT4550i
V 1.00

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Summary of Contents for BenQ I Series

  • Page 1 Digital Projector User Manual Home Entertainment Series I W4000i/HT4550i V 1.00...

  • Page 2: Warranty And Copyright Information

    For other information, please visit www.BenQ.com. Copyright Copyright 2023 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

  • Page 3: Table Of Contents

    Table of Contents Warranty and Copyright information ................2 Important safety instructions ..................4 Introduction ........................7 Shipping contents ......................7 Installing the QS02 HDMI Media Streaming ..............8 Projector exterior view...................... 9 Terminals......................... 10 Controls and functions ....................11 Positioning your projector .................... 13 Choosing a location ......................

  • Page 4: Important Safety Instructions

    Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. 1.
  • Page 5 If the projector does become wet, disconnect If the ventilation holes are seriously it from the power supply's power outlet obstructed, overheating inside the projector and call BenQ to have the projector may result in a fire. serviced. Important safety instructions...
  • Page 6 Risk Group 2 17. This product is capable of displaying inverted images for ceiling mount 1. According to the classification of installation. photobiological safety of light source and light source systems, this product is Risk Group 2, IEC 62471-5:2015. 2. Possibly hazardous optical radiation emitted from this product.

  • Page 7: Introduction

    • The supplied accessories will be suitable for your region, and may differ from those illustrated. • *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information. Optional accessory • BenQ 3D glasses Replacing the remote control batteries 1. Press and slide off the battery cover, as illustrated.

  • Page 8: Installing The Qs02 Hdmi Media Streaming

    Installing the QS02 HDMI Media Streaming The supplied QS02 HDMI Media Streaming is an Android TV (ATV) dongle to be used with the projector. See the instructions below to install the dongle. With a successful installation, you can enjoy more entertainment programs through this projector. 1.

  • Page 9: Projector Exterior View

    Projector exterior view BLANK POWER TEMP LIGHT BACK MENU SOURCE AUDIO MEDIA HDMI 2 HDMI 1 2.5A SPDIF RS-232 READER HDCP 2.2 HDCP 2.2 TRIGGER AUDIO RETURN+ SERVICE 1. QS02 HDMI Media Streaming port 10. External control panel (ATV dongle) Controls and functions on page Installing the QS02 HDMI Media 11.

  • Page 10: Terminals

    Terminals HDMI 2 HDMI 1 AUDIO MEDIA 2.5A SPDIF RS-232 READER HDCP 2.2 HDCP 2.2 TRIGGER AUDIO RETURN+ SERVICE HDMI 2 HDMI 1 SPDIF AUDIO MEDIA 2.5A RS-232 READER HDCP 2.2 HDCP 2.2 TRIGGER AUDIO RETURN+ SERVICE 1. SPDIF audio output port 7.

  • Page 11: Controls And Functions

    Controls and functions Projector & Remote control All the key presses described in this document are available on the remote control or projector. BLANK POWER TEMP LIGHT BACK MENU SOURCE BLANK POWER TEMP LIGHT BACK MENU SOURCE 3. OK POWER •...
  • Page 12 Used to hide the screen picture. Press and hold to activate the voice Do not block the projection lens from assistant or voice search. Hold this key and projecting as this could cause the speak to the microphone at the top of the blocking object to become heated and remote control while using voice assistant.

  • Page 13: Positioning Your Projector

    This is the most common way to position front of the screen. Purchase the BenQ the projector for quick setup and Projector Ceiling Mount Kit from your portability.

  • Page 14: Obtaining A Preferred Projected Image Size

    Obtaining a preferred projected image size The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size. Projection dimensions • The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio 16:9 Screen diagonal Vertical offset (A)* Projection distance...

  • Page 15: Mounting The Projector

    BenQ projector mounting kit and that you ensure it is securely and safely installed. If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.
  • Page 16 (Max L = 25 mm; Min L = 20 mm) 420.5 420.5 305.9 31.0 97.5 282.9 305.9 420.5 Unit: mm Please refer to the user manual of the mounting kit or contact BenQ service center if any installation problem occurs. Positioning your projector...

  • Page 17: Adjusting The Projector Position

    Adjusting the projector position Shifting the projection lens The lens shift control provides flexibility for installing your projector. It allows the projector to be positioned off the center of the screen. The lens shift is expressed as a percentage of the projected image height or width. You can turn the knobs on the projector to shift the projection lens in any direction within the allowable range depending on your desired image position.

  • Page 18: Adjusting The Projected Image

    Adjusting the projected image Adjusting the projection angle If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can screw the adjuster feet to fine-tune the horizontal angle. To retract the feet, screw the adjuster feet in a reverse direction.
  • Page 19 Correcting keystone Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection. To correct the distorted image: 1. Press on the remote control, or display the 2D Keystone correction page from the following menus. •...

  • Page 20: Connection

    Connection When connecting a signal source to the projector, be sure to: 1. Turn all equipment off before making any connections. 2. Use the correct signal cables for each source. 3. Ensure the cables are firmly inserted. Audio device Notebook or desktop computer HDMI HDMI USB Type-A...

  • Page 21: Operation

    • Use OK to confirm the selected menu item. Step 1: Specify Projector Position. For more information about projector position, Choosing a location on page Step 2: Reminder for using the supplied BenQ Android TV remote control Operation...
  • Page 22 For more information about keystone, see Correcting keystone on page Step 6: Reminder for pairing BenQ Android TV remote control with QS02 HDMI Media Streaming 4. Switch all of the connected equipment on. 5. The projector will search for input signals. The current input signal being scanned appears.
  • Page 23 • Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock and fire. • If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds before energizing the light source. •...

  • Page 24: Setting Up The Qs02 Hdmi Media Streaming

    Setting up the QS02 HDMI Media Streaming Before you start Check that you have: • A Wi-Fi Internet Connection • A Google Account Set up your device There are 3 options to set up your device: • Quick Setup using an Android phone •...
  • Page 25 Display Android TV home screen • For more information, visit https://support.google.com/androidtv/. • Refer to the QS02 user documentations for further operating instructions. Operation...

  • Page 26: Using The Menus

    Using the menus The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various adjustments and settings. The Basic OSD menu provides primary menu functions while the Advanced OSD menu provides full menu functions. To access the OSD menu, press on the projector or remote control.

  • Page 27: Securing The Projector

    Securing the projector The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a security cable to secure the projector. A security bar is located on the right side of the projector. See item 16 on page 9.

  • Page 28: Presenting From A Media Reader

    Presenting from a Media Reader The MEDIA READER (USB) port on the projector allows you to browse the image and document files stored on a USB flash drive connected to the projector. It can eliminate the need for a computer source. Supported file formats Music Video...

  • Page 29: Connecting The Projector To The Internet

    Connecting the projector to the Internet If you are in a DHCP environment: 1. Take a RJ45 cable and connect one end to the RJ45 LAN input jack of the projector and the other end to the RJ45 port. When connecting the RJ45 cable, avoid coiling and intertwining the cable as it may cause signal noise or interruption.

  • Page 30: Upgrading Firmware

    To ensure a smooth process, please perform the following steps before upgrading the firmware. 1. Check and write down your firmware version from the Information > Firmware Version menu. 2. Call BenQ service center to provide the version number and verify the projector is free from firmware compatibility problem.

  • Page 31: Shutting Down The Projector

    Shutting down the projector 1. Press and a confirmation message will appear prompting you. If you don't respond in a few seconds, the message will disappear. 2. Press a second time. The power indicator flashes orange, the projection light source shuts down, and the fans will continue to run for approximately 30 seconds to cool down the projector.

  • Page 32: Menu Operation

    Menu operation Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using. The menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible.

  • Page 33: Advanced Menu

    Off/On Brightness 0–100 Contrast 0–100 Color 0–100 Tint 0–100 Sharpness 0–15 Gamma Selection 1.8/2.0/2.1/2.2/2.3/2.4/2.5/2.6/BenQ Native (for Bright picture mode) Color Temperature Normal/Cool/Warm (for the rest picture modes) R Gain/ Color Temperature G Gain/ 0–200 Tuning B Gain R Offset/ G Offset/ 0–511...
  • Page 34 Light Source Mode Normal/ECO/SmartEco/Custom Advanced Color Custom Brightness 70%–100% Settings HDR Brightness -2/-1/0/1/2 (Continued) Noise Reduction Off/Low/Middle/High Reset Current Reset/Cancel Picture Mode Function descriptions Menu Descriptions The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type.
  • Page 35 There is one user-definable mode if the current available picture modes are not suitable for your need. You can use one of the picture modes (except the User) as a starting point and customize the settings. • Load Settings From 1.
  • Page 36 • Gamma Selection Gamma refers to the relationship between input source and picture brightness. • 1.8/2.0/2.1/BenQ: Select these values according to your preference. • 2.2/2.3: Increases the average brightness of the picture. Best for a lit environment, meeting room or family room.
  • Page 37 • Color Management The Color Management provides six sets (RGBCMY) of colors to be adjusted. When you select each color, you can independently adjust its range and saturation according to your preference. To make adjustments, press the / arrows to highlight an independent color from among Red (R), Green (G), Blue (B), Cyan (C), Magenta (M), or Yellow (Y), and press OK.
  • Page 38 • CinemaMaster • Color Enhancer: Allows you to fine-tune the saturation of colors with larger flexibility. It modulates complex color algorithms to flawlessly render saturated colors, fine gradients, intermediate hues and subtle pigments. • Flesh Tone: Provides a smart adjustment of hue only for calibrating people's skin color, not other colors in the image.
  • Page 39 2. Main menu: Audio Structure Menu Options Sound Mode Cinema/Music/Game/Sports/User 100Hz/300Hz/ User Sound EQ -10 – +10 1kHz/4kHz/10kHz Audio Output treVolo/S/PDIF/Audio Return+/3.5mm Jack Audio Output LPCM/RAW/RAW+ Format Mute Off/On Volume 0 – 20 Reset Audio Reset/Cancel Function descriptions Menu Descriptions This function utilizes treVolo and Bongiovi DPS (Digital Power Station) Technology, which incorporates its patented algorithms with 120 calibration points that optimizes any audio signal in real time to add depth,...
  • Page 40 Returns all of the adjustments you’ve done under the Audio menu to the Reset Audio factory preset values. Menu operation...
  • Page 41 3. Main menu: Display Structure Menu Options Aspect Ratio Auto/4:3/16:9/2.4:1 Auto Source Off/On Search Source Rename HDMI-1/HDMI-2 Auto/Frame Sequential/Frame 3D Mode Packing/Top Bottom/Side by Side/Off 3D Sync Invert Disable/Invert HDMI Format Auto/Limited/Full HDMI-1/HDMI-2/ HDMI Equalizer Auto/1-32 Android TV HDMI-1 Enhanced/Standard HDMI EDID HDMI-2 Enhanced/Standard...
  • Page 42 PlayStation consoles (with 3D game discs), 3D Blu-ray players (with 3D Blu-ray discs), and so on. After you have connected the 3D video devices to the projector, wear the BenQ 3D glasses and make sure the power is on to view 3D contents.
  • Page 43 • HDMI Format Selects a suitable RGB color range to correct the color accuracy. • Auto: Automatically selects a suitable color range for the incoming HDMI signal. • Limited: Utilizes the Limited range RGB 16-235. • Full: Utilizes the Full range RGB 0-255. •...
  • Page 44 4. Main menu: Installation Structure Menu Options Projector Position Front/Front Ceiling/Rear/Rear Ceiling H: -30 – +30 2D Keystone V: -30 – +30 Test Pattern Off/On High Altitude Mode Off/On 12V Trigger Off/On Port Selection RS232/LAN Serial Port Setting Baud Rate 9600/19200/38400/57600/115200 Status Connect/Disconnect...
  • Page 45 We recommend you use the High Altitude Mode when your environment is between 1500 m–3000 m above sea level, and ambient temperature is between 0°C–30°C. Operation under "High Altitude Mode" may cause a higher decibel operating noise level because of increased fan speed necessary to improve overall system cooling and performance.
  • Page 46 LED Indicator Off/On Direct Power On Off/On Power On/Off Operation Settings Disable/3 min/10 min/15 min/ Settings Auto Power Off 20 min/25 min/30 min BenQ HDMI Media Off/On Streaming (QS02) Firmware Upgrade Yes/No Factory Default Reset/Cancel Reset System Reset/Cancel Function descriptions...
  • Page 47 BenQ video display devices. Accordingly, we recommend that setup and calibration be performed by an ISF certified installation technician.
  • Page 48 Mode, 12V Trigger, Network Settings, Light Source Information, BenQ HDMI Media Streaming (QS02). Returns all the settings in the System main menu to the factory default values. Reset System The following settings will still remain: Light Source Information, BenQ HDMI Media Streaming (QS02). Menu operation...
  • Page 49 6. Main menu: Information Structure Menu Options Detected Resolution Source Picture Mode Light Source Mode 3D Format Color System Dynamic Range Light Source Usage Time Firmware Version Service Code Function descriptions Menu Descriptions Detected Shows the native resolution of the input signal. Resolution Source Shows the current signal source.

  • Page 50: Maintenance

    Maintenance Care of the projector Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens. • Use a canister of compressed air to remove dust. •...

  • Page 51: Light Source Information

    Light source information Getting to know the light hour When the projector is in operation, the duration (in hours) of light source usage is automatically calculated by the built-in timer. The method of calculating the equivalent light hour is as follows: 1.
  • Page 52 • Setting Auto Power Off This function allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of light source life. To set Auto Power Off, go to Advanced Menu - System > Operation Settings > Power On/Off Settings >...

  • Page 53: Troubleshooting

    Troubleshooting The projector does not turn on. Cause Remedy There is no power from the power cord. Plug the power cord into the AC power jack on the projector, and plug the power cord into the power outlet. If the power outlet has a switch, make sure that it is switched on.

  • Page 54: Specifications

    Please visit below website and choose your - HDMI-2 (2.0, HDCP 2.2, CEC/ARC/eARC with country to find your service contact window. multichannel audio output) http://www.benq.com/welcome (Internal) - Mini HDMI Male cable (2.0b, HDCP 2.2) Transporting Original packing or equivalent is recommended.

  • Page 55: Dimensions

    Dimensions 420.5 mm (W) x 135.3 mm (H) x 312.1 mm (D) 420.5 312.1 135.3 Unit: mm Specifications...

  • Page 56: Timing Chart

    68.667 94.500 XGA_120 (Reduce 119.989 97.551 115.500 Blanking) 1152 x 864 1152 x 864_75 75.00 67.500 108.000 BenQ Notebook 1024 x 576 60.00 35.820 46.996 Timing BenQ Notebook 1024 x 600 64.995 41.467 51.419 Timing 1280 x 720 1280 x 720_60 45.000...
  • Page 57 1920 x 1920 x 1080_60 67.5 148.5 ▲ ▲ 1080@60Hz (CEA-861) 1920 x 1200_60 1920 x (Reduce 59.95 74.038 1200@60Hz Blanking) 1920 x 1920 x 1080_120 120.000 135.000 1080@120Hz 1920 x 1200_120 1920 x (Reduce 119.909 152.404 317.00 1200@120Hz Blanking) 1920 x 1920 x 1080_240 240.000...

  • Page 58: Rs232 Command

    RS232 command RS232 pin assignment Serial Serial RTSZ CTSZ Function Type Operation ASCII Write Power On <CR>*pow=on#<CR> Power Write Power Off <CR>*pow=off#<CR> Read Power Status <CR>*pow=?#<CR> Write HDMI 1(MHL) <CR>*sour=hdmi#<CR> Write HDMI 2(MHL2) <CR>*sour=hdmi2#<CR> Source Selection Write HDMI 3(ATV) <CR>*sour=hdmi3#<CR> Write USB Reader <CR>*sour=usbreader#<CR>...
  • Page 59 Write Contrast + <CR>*con=+#<CR> Write Contrast - <CR>*con=-#<CR> Write Set Contrast value <CR>*con=value#<CR> Read Contrast value <CR>*con=?#<CR> Write Brightness + <CR>*bri=+#<CR> Write Brightness - <CR>*bri=-#<CR> Write Set Brightness value <CR>*bri=value#<CR> Read Brightness value <CR>*bri=?#<CR> Write Color + <CR>*color=+#<CR> Write Color - <CR>*color=-#<CR>...
  • Page 60 Write Projector Position-Front Table <CR>*pp=FT#<CR> Write Projector Position-Rear Table <CR>*pp=RE#<CR> Write Projector Position-Rear Ceiling <CR>*pp=RC#<CR> Write Projector Position-Front Ceiling <CR>*pp=FC#<CR> Read Projector Position Status <CR>*pp=?#<CR> Write Quick auto search <CR>*QAS=on#<CR> Write Quick auto search <CR>*QAS=off#<CR> Read Quick auto search status <CR>*QAS=?#<CR>...
  • Page 61 Read Model Name <CR>*modelname=?#<CR> Read System F/W Version <CR>*sysfwversion=?#<CR> Read Scaler F/W Version <CR>*scalerfwversion=?#<CR> Read Format F/W version <CR>*formatfwversion=?#<CR> Read Lan F/W Version <CR>*lanfwversion=?#<CR> Read MCU F/W Version <CR>*mcufwversion=?#<CR> Write Blank On <CR>*blank=on#<CR> Write Blank Off <CR>*blank=off#<CR> Read Blank Status <CR>*blank=?#<CR>...
  • Page 62 Tint + <CR>*tint=+#<CR> Write Tint - <CR>*tint=-#<CR> Write Set Tint value <CR>*tint=value#<CR> Read Get Tint value <CR>*tint=?#<CR> Write Set BenQ gamma value <CR>*gamma=value#<CR> Read Gamma value status <CR>*gamma=?#<CR> Write Set HDR Brightness value <CR>*hdrbri=value#<CR> Read Get HDR Brightness value <CR>*hdibri=?#<CR> Write Red Gain + <CR>*RGain=+#<CR>...

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