BenQ Home Entertainment I Series User Manual

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Digital Projector

User Manual

Home Entertainment Series I X3000i

V 1.04

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Summary of Contents for BenQ Home Entertainment I Series

Page 1 Digital Projector User Manual Home Entertainment Series I X3000i V 1.04...
Page 2 Warranty and Copyright information Limited warranty BenQ warrants this product against any defects in material and workmanship, under normal usage and storage. Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included).
Page 3 Table of Contents Warranty and Copyright information ................2 Important safety instructions ....................4 Introduction .......................... 7 Shipping contents ............................7 Installing the QS01 HDMI Media Streaming ..................8 Projector exterior view ..........................9 Terminals..............................10 Controls and functions..........................11 Positioning your projector ....................
Page 4 Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. 1.
Page 5 Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply's power outlet and call BenQ to If the ventilation holes are seriously have the projector serviced. obstructed, overheating inside the projector may result in a fire.
Page 6 Risk Group 2 16. This product is capable of displaying inverted images for ceiling mount installation. 1. According to the classification of photobiological safety of light source and light source systems, this product is Risk Group 2, IEC 62471-5:2015. 2. Possibly hazardous optical radiation emitted from this product.
Page 7 • The supplied accessories will be suitable for your region, and may differ from those illustrated. • *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information. Optional accessory • BenQ 3D glasses Replacing the remote control batteries 1. Press and slide off the battery cover, as illustrated.
Page 8 • Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car. • Replace only with the same or equivalent type recommended by the battery manufacturer. •...
Page 9 Projector exterior view 1. External control panel 8. Connector panel Controls and functions on page Terminals on page 2. Zoom ring/Focus ring 9. Speaker grill 3. Vent (air inlet) 10. AC power jack 4. LIGHT/TEMP/POWER status indicator 11. Kensington anti-theft lock slot Indicators on page 12.
Page 10 Terminals 1. HDMI input port (Version 2.0b) 4. USB 2.0 Type-A port (2.5 A power supply, Firmware upgrade) 2. HDMI input port (Version 2.0b) 5. SPDIF audio output port 3. 12V DC output terminal Triggers external devices such as an electric 6.
Page 11 Controls and functions Projector & Remote control All the key presses described in this document are available on the remote control or projector. • For US/EU/AU/JP/TW • For other regions 5. Arrow keys ( , POWER When the On-Screen Display (OSD) or the Toggles the projector between standby mode ATV menu is activated, these keys are used as and on.
Page 12 Used to hide the screen picture. Under ATV source, opens the setting menu for the current application. Do not block the projection lens from projecting as this could cause the blocking object to become heated and deformed or even cause a fire. Press and hold to activate the voice assistant or voice search.
Page 13 This is the most suspended upside-down from the ceiling in front common way to position the projector for quick of the screen. Purchase the BenQ Projector setup and portability. Ceiling Mount Kit from your dealer to mount your projector on the ceiling.
Page 14 Obtaining a preferred projected image size The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size. Projection dimensions • The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio 16:9 Screen diagonal Vertical offset (A)* Projection distance...
Page 15 All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics.
Page 16 If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.
Page 17 Ceiling/Wall mount screw: M4 (Max L = 25 mm; Min L = 20 mm) 73.46 146.92 Unit: mm Please refer to the user manual of the mounting kit or contact BenQ service center if any installation problem occurs. Positioning your projector...
Page 18 Adjusting the projected image Adjusting the projection angle If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can screw the adjuster feet to fine-tune the horizontal angle. To retract the feet, screw the adjuster feet in a reverse direction.
Page 19 Correcting keystone Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection. To correct the distorted image: 1. Display the 2D Keystone correction page from the following menus. • The setup wizard during the projector initial setup •...
Page 20 Connection When connecting a signal source to the projector, be sure to: 1. Turn all equipment off before making any connections. 2. Use the correct signal cables for each source. 3. Ensure the cables are firmly inserted. A/V device Notebook or desktop computer HDMI HDMI USB Type-A...
Page 21 Operation Starting up the projector 1. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied. 2. Press on the projector or remote control to start the projector.
Page 22 Step 3: Specify 2D Keystone, and choose to activate Auto Vertical Keystone. For more information about keystone, see Correcting keystone on page Step 4: Specify Game Settings. You can select a preferred game mode, and adjust more image settings in this menu. Game Settings on page 32 for details.
Page 23 Setting up the QS01 HDMI Media Streaming Before you start Check that you have: • A Wi-Fi Internet connection • A Google Account Step 1: Press and hold OK for 5 seconds to pair your remote control. Step 2: Set up your device. There are 3 options to set up your device: •...
Page 24 • Using your remote control Step 3: Display Android TV home screen. For more information, visit https://support.google.com/androidtv/. Operation...
Page 25 Using the menus The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various adjustments and settings. The Basic OSD menu provides primary menu functions while the Advanced OSD menu provides full menu functions. To access the OSD menu, press on the projector or remote control.
Page 26 Securing the projector Using a security cable lock The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a security cable to secure the projector. A security bar is located on the right side of the projector. See item 14 on page 9.
Page 27 Please write down the recall code, and contact BenQ Customer Center. 2. Write down the number and turn off your projector. 3. Seek help from the local BenQ service center to decode Recall Code: the number. You may be required to provide proof of...
Page 28 Once detected, the picture from the selected source will appear. If there is multiple equipment connected to the projector, repeat steps 1-2 to search for another signal. • The brightness level of the projected image will change accordingly when you switch between different input signals.
Page 29 Menu operation Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using. The menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible.
Page 30 Bright/Living Room/Game/Sports/ Cinema From User Management Rename User Mode Brightness 0–100 Contrast 0–100 Sharpness 0–10 Gamma Selection 1.8/2.0/2.1/2.2/2.3/2.4/2.5/2.6/BenQ Native (for Bright picture mode) Color Normal/Cool/Warm (for the rest Temperature picture modes) Color R Gain/ Temperature G Gain/ 0–200 Tuning B Gain...
Page 31 Function descriptions Menu Descriptions The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type. • Bright Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms.
Page 32 The following projector settings can minimize the response time between the input source and the displayed image. Please set your projector OSD and input timing at these conditions to enjoy low latency gaming experience. • 0 for the Advanced menu - Installation > 2D Keystone •...
Page 33 • Gamma Selection Gamma refers to the relationship between input source and picture brightness. • 1.8/2.0/2.1/BenQ: Select these values according to your preference. • 2.2/2.3: Increases the average brightness of the picture. Best for a lit environment, meeting room or family room.
Page 34 You can also set a preferred color temperature by adjusting the following options. • R Gain/G Gain/B Gain: Adjusts the contrast levels of Red, Green, and Blue. • R Offset/G Offset/B Offset: Adjusts the brightness levels of Red, Green, and Blue. •...
Page 35 • Wide Color Gamut Color Gamut refers to the range of colors that can potentially be displayed by a device. There are some standards to define difference levels of color gamuts for display devices, such as CIE 1976, sRGB, Adobe RGB, NTSC, etc. Selecting On enables the color filter module to extend its color gamut to DCI-P3.
Page 36 2. Main menu: Audio Structure Menu Options Sound Mode Cinema/Music/Game/Sports/User 100Hz/300Hz/ User Sound EQ -10 – +10 1kHz/3kHz/10kHz Audio Output treVolo/S/PDIF/Audio Return+/3.5mm Jack Audio Output LPCM/RAW/RAW+ Format Mute Off/On Volume 0 – 20 L/R Switch Off/On Dynamic Stereo Off/On Enhancement Power On/Off Off/On Ring Tone...
Page 37 The following audio output formats are provided to achieve the audio Audio Output performance you desire: LPCM supports 2 channel audio output, RAW supports 5.1 channel audio output, and RAW+ supports Dolby Atmos audio Format output. Select On to temporarily turn off the projector's internal speaker or the volume being output from the audio output jack.
Page 38 3. Main menu: Display Structure Menu Options Aspect Ratio Auto/4:3/16:9/2.4:1 Auto Source Off/On Search Auto Scenario Off/On Mapping Source Rename HDMI-1/HDMI-2 Auto/Frame Sequential/Frame 3D Mode Packing/Top Bottom/Side by Side/Off 3D Sync Invert Disable/Invert HDMI Format Auto/Limited/Full HDMI Equalizer HDMI-1/HDMI-2 Auto/1/2/3/4/5 HDMI-1/HDMI-2/ HDMI EDID Enhanced/Standard...
Page 39 (with 3D game discs), 3D Blu-ray players (with 3D Blu-ray discs), and so on. After you have connected the 3D video devices to the projector, wear the BenQ 3D glasses and make sure the power is on to view 3D contents. When watching 3D contents: •...
Page 40 • HDMI Format Selects a suitable RGB color range to correct the color accuracy. • Auto: Automatically selects a suitable color range for the incoming HDMI signal. • Limited: Utilizes the Limited range RGB 16-235. • Full: Utilizes the Full range RGB 0-255. •...
Page 41 4. Main menu: Installation Structure Menu Options Projector Position Front/Front Ceiling/Rear/Rear Ceiling H: -30 – +30 2D Keystone V: -30 – +30 Auto Vertical Off/On Keystone Test Pattern Off/On High Altitude Off/On Mode 12V Trigger Off/On Baud Rate 9600/14400/19200/38400/57600/115200 Function descriptions Menu Descriptions Projector...
Page 42 We recommend you use the High Altitude Mode when your environment is between 1500 m–3000 m above sea level, and ambient temperature is between 0°C–30°C. Operation under "High Altitude Mode" may cause a higher decibel operating noise level because of increased fan speed necessary to improve overall system cooling and performance.
Page 43 Off/On Direct Power On Off/On Operation Power On/Off Disable/3 min/10 min/15 min/ Settings Settings Auto Power Off 20 min/25 min/30 min BenQ HDMI Media Streaming Off/On (QS01) Panel Key Lock Off/On Yes/No Security Settings Change Password Power On Lock Off/On...
Page 44 • BenQ HDMI Media Streaming (QS01) Enables or disables functions related to the Android TV dongle (QS01), including: • the reminder for plugging in ATV dongle.
Page 45 BenQ HDMI Media Streaming (QS01), Security Settings. Returns all the settings in the System main menu to the factory default values. Reset System The following settings will still remain: Light Source Information, BenQ HDMI Media Streaming (QS01), Security Settings. Menu operation...
Page 46 6. Main menu: Information Structure Menu Options Detected Resolution Source Picture Mode Light Source Mode 3D Format Color System Dynamic Range Light Source Usage Time Firmware Version Service Code Function descriptions Menu Descriptions Detected Shows the native resolution of the input signal. Resolution Source Shows the current signal source.
Page 47 Maintenance Care of the projector Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens. • Use a canister of compressed air to remove dust. •...
Page 48 Light source information Getting to know the light hour When the projector is in operation, the duration (in hours) of light source usage is automatically calculated by the built-in timer. The method of calculating the equivalent light hour is as follows: 1.
Page 49 • Setting Auto Power Off This function allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of light source life. To set Auto Power Off, go to Advanced Menu - System > Operation Settings > Power On/Off Settings >...
Page 50 Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC power jack on the projector, and plug the power cord into the power outlet. If There is no power from the power cord. the power outlet has a switch, make sure that it is switched Attempting to turn the projector on again during Wait until the cooling down process has completed.
Page 51 Weight Please visit below website and choose your country to 6.6 Kg + 100 g (14.55 + 0.22 lbs) find your service contact window. Output terminals http://www.benq.com/welcome Speaker Transporting 5 watt x 2 Original packing or equivalent is recommended. Audio signal output...
Page 52 Dimensions 272 mm (W) x 207.1 mm (H) x 259.4 mm (D) 259.4 207.1 Unit: mm Specifications...
Page 53 68.667 94.500 XGA_120 (Reduce 119.989 97.551 115.500 Blanking) 1152 x 864 1152 x 864_75 75.00 67.500 108.000 BenQ Notebook 1024 x 576 60.00 35.820 46.996 Timing BenQ Notebook 1024 x 600 64.995 41.467 51.419 Timing 1280 x 720 1280 x 720_60 45.000...
Page 54 1920 x 1920 x 1080_120 120.000 135.000 1080@120Hz 1920 x 1920 x 1080_240 239.76 291.309 582.617 1080@240Hz 1920 x 1200_120 1920 x (Reduce 119.909 152.404 317.00 1200@120Hz Blanking) 3840 x 2160 3840 x 2160_30 67.5 3840 x 2160 3840 x 2160_60 The timings showing above may not be supported due to EDID file and VGA graphics card limitations.
Page 55 RS232 command RS232 pin assignment Serial Serial RTSZ CTSZ Function Type Operation ASCII Write Power On <CR>*pow=on#<CR> Power Write Power Off <CR>*pow=off#<CR> Read Power Status <CR>*pow=?#<CR> Write HDMI(MHL) <CR>*sour=hdmi#<CR> Write HDMI 2(MHL2) <CR>*sour=hdmi2#<CR> Source Selection Write HDMI 3 <CR>*sour=smartsystem#<CR> Read Current source <CR>*sour=?#<CR>...
Page 56 Write Color Temperature-Cool <CR>*ct=cool#<CR> Write Color Temperature-lamp native <CR>*ct=native#<CR> Read Color Temperature Status <CR>*ct=?#<CR> Write Aspect 4:3 <CR>*asp=4:3#<CR> Write Aspect 16:9 <CR>*asp=16:9#<CR> Write Aspect 2.4:1 <CR>*asp=2.4:1#<CR> Write Aspect Auto <CR>*asp=AUTO#<CR> Picture Setting Read Aspect Status <CR>*asp=?#<CR> (Continued) Write Vertical Keystone + <CR>*vkeystone=+#<CR>...
Page 57 Write High Altitude mode on <CR>*Highaltitude=on#<CR> Write High Altitude mode off <CR>*Highaltitude=off#<CR> Read High Altitude mode status <CR>*Highaltitude=?#<CR> Write Set BenQ gamma value <CR>*gamma=value#<CR> Read Gamma value status <CR>*gamma=?#<CR> Write Set HDR Brightness value <CR>*hdrbri=value#<CR> Read Get HDR Brightness value <CR>*hdibri=?#<CR>...
Page 58 Write Red Offset + <CR>*ROffset=+#<CR> Write Red Offset - <CR>*ROffset=-#<CR> Write Set Red Offset value <CR>*ROffset=value#<CR> Read Get Red Offset value <CR>*ROffset=?#<CR> Write Green Offset + <CR>*GOffset=+#<CR> Write Green Offset - <CR>*GOffset=-#<CR> Write Set Green Offset value <CR>*GOffset=value#<CR> Read Get Green Offset value <CR>*GOffset=?#<CR>...

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X3000i I series