Warranty Information - Prokan BS04-BI-LP Assembly Instructions & User Manual

For assistance, contact customer service at support@1800acs.com /
Monday through Friday from 8:00 a.m. to 8:00 p.m. EST.
Please note that the limited warranty is given to and covers the Original purchaser only and such coverage is not
transferable. The proof of purchase may be required when warranty service is occurred.
The limited warranty is limited to replacement of parts, at the manufacturer's option that proved to be defective from
manufacturing failure with the manufacturer's examination. The warranty doesn't cover any failures or operating
difficulties due to accident, abuse, misuse, alternation or modification, misapplication, vandalism, improper installation,
maintenance or service, damages caused by flashback fires or grease fire, as set out in this operation manual.
Deterioration or damage due to severe weather conditions such as fail, hurricane, earthquakes, tsunami, tornadoes, Acts
of God or terrorism, discoloration due to exposure to chemicals either directly or in the atmosphere, is not covered by this
limited warranty.
How to order replacement parts:
Please refer to the parts list on this instruction manual. To make sure you obtain the replacement parts for your grill, the
following information is required to assure the correct parts.
For parts and service, please provide the following information:
• Name
• Serial Number
• Parts number/ description of parts needed
•
Shipping address
•
Phone number
•
Pictures of the overall product
•
Pictures of the part or issue
•
Proof of Date of purchase and/or picture of receipt
Warranty Restrictions
This warranty is non-transferable.

This warranty is void if grill is used for commercial or rental purposes.

 This grill is safety certified for use only in the county where purchased, Modification for use in any other location
is a safety hazard and will void the warranty.

Warranty Information

Should you encounter any problem,
Please contact us first.
DON'T Return the product to the store.
We can help.
contact@zhprokan.com or call 1-877-419-2598
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