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DuraVent Limited Lifetime Warranty
DuraVent, Inc. ("DuraVent") provides this limited lifetime
warranty for all of its products with the exception of
Ventinox® (lifetime), and PolyPro® (ten years). Subject
to the limitations set forth below, DuraVent warrants
that its products will be free from defects in material or
manufacturing, if properly installed, maintained and used.
DuraVent products are fully warranted if installed only by a
professional installer. This Warranty is transferable from the
original homeowner to the buyer of the home. This warranty
does not cover normal wear and tear, smoke damage or
damage caused by chimney fires, acts of God, or any product
that was: (1) purchased other than from an authorized
DuraVent dealer, retailer or distributor; (2) modified or
altered; (3) improperly serviced, inspected or cleaned; or
(4) subject to negligence or any use not in accordance with
the installation instructions included with the product
as determined by DuraVent. Installation instructions are
available online at www.duravent.com under Support/
Literature and through our Customer Service Department
800-835-4429 or customerservice@duravent.com. This
limited lifetime warranty applies only to parts manufactured
by DuraVent.
DuraVent provides the following warranties for its products:
One Hundred Percent (100%) MSRP 15 years from the date of
purchase, and Fifty Percent (50%) thereafter, except for the
following limitations on: all Termination Caps and DuraBlack®
are warranted at One Hundred Percent (100%) for five years.
All warranty obligations of DuraVent shall be limited to repair
or replacement of the defective product pursuant to the
terms and conditions applicable to each product line. These
remedies shall constitute DuraVent's sole obligation and sole
remedy under this warranty. This warranty provides no cash
surrender value. The terms and conditions of this warranty
may not be modified, altered or waived by any action,
inaction or representation, whether oral or in writing, except
upon the express, written authority of an executive officer of
DuraVent.
Corn, bio-fuels, driftwood or other wood containing salt,
preservative-treated lumber, plastic and household trash or
garbage, or wood pellets containing such materials must not
be burned in the appliance or fireplace. In case of a chimney
fire, the chimney must be inspected and approved by a
certified Chimney Sweep before reuse. After each annual
inspection, maintenance, and cleaning, the certified Chimney
Sweep must fill out and date the appropriate section of the
warranty card provided with the chimney liner.
LIMITATIONS ON INTERNET SALES: Notwithstanding
any other terms or conditions of this Limited Lifetime
Warranty, DuraVent provides no warranty for the following
specific products if such products are not installed by a
qualified professional installer: DuraTech®, DuraTech® DTC,
DuraPlus HTC®, DuraTech® Premium, DDW®, DuraChimney®
II, DuraPlus Canada 2, PelletVent Pro®, DirectVent Pro®,
FasNSeal®, FasNSeal® W2, FasNSeal® Flex, and PolyPro®, and
DuraVent's relining products including DuraLiner®, DuraFlex®
(SW, Pro, 316, 304), and Ventinox®. For purposes of this
warranty, a trained professional installer is defined as one
of the following: licensed contractors with prior chimney
installation experience, CSIA Certified Chimney Sweeps, NFI
Certified Specialists, or WETT Certified Professionals.
DuraVent must be notified and given the opportunity to
inspect defective product prior to replacement under the
terms of this limited lifetime warranty. All warranty claims
must be submitted with proof of purchase. Labor and
installation costs are not covered under this warranty. To
obtain warranty service contact: DuraVent Warranty Service,
877 Cotting Ct., Vacaville CA 95688, or call 800-835-4429.
WHERE LAWFUL, DURAVENT DISCLAIMS ALL OTHER
WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT WILL DURAVENT BE
LIABLE FOR INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR
SPECIAL DAMAGES OR DIRECT OR INDIRECT LOSS OF ANY
KIND, INCLUDING BUT NOT LIMITED TO PROPERTY DAMAGE
AND PERSONAL INJURY. DURAVENT'S ENTIRE LIABILITY
IS LIMITED TO THE PURCHASE PRICE OF THIS PRODUCT.
SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED
WARRANTIES, OR THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM
STATE TO STATE.
For the most up-to-date installation instructions, see
www. duravent.com
REV 05.03.18
Manufactured in Vacaville CA and Albany NY
www.duravent.com | 800-835-4429
Double-Wall Stovepipe
L209_ 810007492_DV Limited Lifetime Warranty_06-2021
800.835.4429 | Duravent 13
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