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Version 1.1 April 2020
GT10L Terminal
User Guide
Disclaimer
Copyright © 2020, Grosvenor Technology. All rights reserved.
All brands, names, or trademarks appearing in this document are acknowledged as the trademarks of their
respective owners.
No part of this document may be reproduced in any form or by any means for any purpose without the
written permission of Grosvenor Technology.
Whilst we make every effort to ensure the accuracy of our publications, Grosvenor Technology assumes no
responsibility or liability for any errors or inaccuracies that may appear in this document.
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Table of Contents
Related Manuals for Grosvenor GT10L
Summary of Contents for Grosvenor GT10L
- Page 1 No part of this document may be reproduced in any form or by any means for any purpose without the written permission of Grosvenor Technology. Whilst we make every effort to ensure the accuracy of our publications, Grosvenor Technology assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
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Page 2: Table Of Contents
Contents Preface About the GT10L Terminal About this Guide Related Documents Technical Support Hardware Specification Display Processor Operating System Memory Internal Persistent Storage Host Connectivity Power Operating Temperature Plug and Play Deployment Integration Sound Camera Physical Security Certifications Dimensions (HxWxD) - Page 3 Contents Software Installation Fitting the Terminal Location: Secure to a Vertical Surface: Power Options AC 110-240V via Adapter DC 12V Power over Ethernet PoE Battery Backup Installing Option Modules Front Panel Fitted Options: Fitting Internal Proximity Reader Modules Fitting Card Swipe Reader Modules Replacing the Battery Pack Fitting the Power Over Ethernet Module Removing the PoE Module Fitting the Wi-Fi Module Page 3...
- Page 4 Contents System Start-up Terminal Setup Accessing the GT10L Terminal Setup Application Menu Firmware Menu Services Menu Settings Menu Date and Time Region and Language Sound Network Display Reader Biometric IO-Boards USB Menu Diagnostics Menu Using SSH Using AssistIT Using Telnet Page 4...
- Page 5 Contents Remote Connections Using VNC The Terminal PIN The Login Password Security and Passwords Application Deployment Deploying/Configuring Terminal with a USB Memory Stick Deploying a Terminal Using a Network Connection Hardware Options Main System Unit Reader Modules (only popular assemblies listed) Communications Modules Expansion Modules Ancillary Equipment Care and Maintenance Maintenance Instructions Page 5...
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Page 6: Preface
Preface Important Note: Menus and options will vary depending on the hardware options supplied and software version installed. Please refer to additional instructions supplied with your terminal for additional information. Page 6... -
Page 7: About The Gt10L Terminal
About this Guide This GT10L user guide is intended for users who will be responsible for installing and configuring the GT10L terminal. It is aimed at users who need to understand how to configure the terminal, remotely connect to the terminal and how to install applications onto the terminal. -
Page 8: Hardware Specification
Hardware Specification Display 10 inch full colour capacitive multi-touch display with toughened glass for use in high traffic environments 16:9 aspect ratio, 1280 x 800 pixel resolution Processor Industrial specification ARM Cortex A9 Quad Core 800MHz Operating System Linux A choice of optional input/output accessories are available, including: Contactless smartcard readers: Mifare, iClass SE Proximity card readers: supports a full range of reader types, including HID Prox 125kHz Magnetic stripe card reader... -
Page 9: Operating Temperature
Hardware Specification Operating Temperature 0°C - 45°C (32ºF to 113ºF) Plug and Play Deployment Fast easy installation Easy to fit reader modules and peripherals Integration Software Developers Kit available Sound 2x Integrated speakers Integrated Microphone Camera 5 mega-pixel, wide angle; supports photo and video Physical Security Lockable case Certifications... - Page 10 Hardware Specification Front Indicators Camera and Microphone Module Power over Ethernet (PoE) Green - PoE power present Camera and microphone may be Module Position Blue - 12V in power present - Running on battery removed by extracting the two Optional module enables terminal to screws and withdrawing the module be powered via the Ethernet cable Camera active...
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Page 11: Opening And Fitting Front Panel To Back Panel
When separated, lift front panel to remove The GT10L Terminal can be customised by fitting a range of option modules. Internal Proximity Reader Modules For reading credentials including cards and tags HID 125KHz Reader Module... -
Page 12: Software
Software Operating System Linux Remotely upgradeable/configurable Page 12... -
Page 13: Installation
(refer to “Power Options” on page The environment the GT10L will be installed into – if the GT10L is to be installed into outdoor, wet, harsh or extreme environment then the AE-ENC-EP-GT10 environmental protection enclosure should be used to protect the GT10L. -
Page 14: Power Options
The Terminal can be powered from a suitable 12Vdc By fitting optional module CM-POE-HC-IT the power supply with 2.1mm DC plug centre positive GT10L may be powered via the Ethernet cable with connected to the ‘+12V DC’ power in jack. suitable upstream PoE switch or injector. Supported... -
Page 15: Battery Backup
3 hours to 12 hours. Charging times will be should be replaced. extended in elevated ambient temperatures to protect the battery. When the GT10L is running from battery the power indicator on the front of the Terminal will show red. Page 15... -
Page 16: Installing Option Modules
Connect the reader module Fix screws in module to Tighten screws until module is ribbon cable to the GT10L threaded bushes in front firmly fixed but take care to not READER 1 connector panel with cable tucked under... -
Page 17: Fitting Card Swipe Reader Modules
Installing Option Modules Fitting Card Swipe Reader Modules Barcode Reader Module RM-BAR-A Magnetic Stripe Reader Module RM-MAG-A The fitting position for a swipe module is indicated by the box below. Swipe Reader Mounting Position Insert the tabs on the reader Screw down the two fixing Connect module by fitting module into the front panel... -
Page 18: Replacing The Battery Pack
Installing Option Modules Replacing the Battery Pack Part no: EM-BB-2HR-A The battery pack fits into the compartment outlined below and connects to the BATTERY connector arrowed. To remove the old battery, disconnect the cable by squeezing the tab on the connector before Loop the strap through the eye and pull the strap pulling. -
Page 19: Fitting The Power Over Ethernet Module
Installing Option Modules Fitting the Power Over Ethernet Module Part no: CM-POE-HC-IT The fitting position for the PoE module is indicated by the box shown. Manoeuvre the module into position as shown Press the module down until it clicks into place on the three mounting pillars Removing the PoE Module Use a flat blade screwdriver to lever the module Reposition the screwdriver and fully release the... -
Page 20: Fitting The Wi-Fi Module
Installing Option Modules Fitting the Wi-Fi Module The fitting position for Wi-Fi module and antennae is illustrated below. Page 20... - Page 21 Installing Option Modules Fit the module as illustrated below to socket JP4 and secure with screws. Fit the two antennae to the case. These are secured with loop and hook fastening, the loop part is fitted to the front panel during manufacture in the two antenna locations.
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Page 22: System Start-Up
System Start-up When the GT10L system is powered on, a bootloader runs which loads the Linux operating system. This runs start-up scripts to set up and configure the terminal and to start enabled services. When an application is installed and once the unit is fully booted, the initial screen gives you the opportunity to enter the Terminal Setup by pressing the Cog Icon (bottom right of screen). -
Page 23: Terminal Setup
Terminal Setup Accessing the GT10L Terminal Setup When accessing the terminal’s set-up, you are The available Terminal Setup menus are as prompted to enter a PIN before the set-up menus can follows: be accessed: PIN Entry Screen Terminal Setup Screen The default PIN is 1905. -
Page 24: Application Menu
Terminal Setup Application Menu Application Menu Options on the Application set-up menu are used to manage the installed application. Info Select this option to display the currently configured application parameters: Name The name of the installed application Version The version of the installed application. The application’s update URL, used to check and download newer versions of the application Problem Report... -
Page 25: Firmware Menu
Terminal Setup Firmware Menu Firmware Screen Options on the Firmware set-up menu are used to manage the terminal firmware. Info Select this option to display firmware and terminal information: Firmware The current firmware version, e.g. IT3200.x.x.x1.0.0 Build Date The current build date of the firmware The firmware’s update URL, used to check for newer firmware versions Bootloader... -
Page 26: Services Menu
AssistIT Enable this for Grosvenor’s comprehensive remote support feature. The AssistIT service uses port 5222/TCP to connect to the server and port 7777/TCP for VNC, Shell and LogView data. For AssistIT to work fully, these ports must not be blocked. -
Page 27: Settings Menu
Terminal Setup Settings Menu Settings Setup Screen Options on the Settings menu can be used to configure a variety of terminal settings. Date and Time These values set the terminal’s time, date and time zone: Set Time Enter the current time. It is recommended that NTP is used Set Date Enter the current date (dd/mm/yyyy) Timezone... -
Page 28: Region And Language
Terminal Setup Region and Language Region and Language Setup Screen These values control the terminal’s language and location. This information is used by the application to display translated text and show dates, times, numbers, etc. according the configured region: Language Languages that are supported include: Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean,... -
Page 29: Network
Terminal Setup Network Network Setup Screen These values configure the terminal’s network settings: Info Selecting this option displays the current network settings. An example of the information provided is shown below: Interface: On-Board LAN Netmask : 255.255.252.000 Status: Connected Gateway : 172.016.044.255 Mode: DHCP DNS1 : 172.016.047.001 MAC: 00:01:ce:01:d6:2a... -
Page 30: Reader
Terminal Setup Reader Reader Setup Screen These settings configure the type of reader fitted and defines how data from the reader is decoded. Internal Reader Info Decoder Details of the internal reader detected/configured. This determines how the terminal treats the data generated by the reader. -
Page 31: Biometric
Terminal Setup Internal reader Special Decoders Type 1 – Passthrough. This causes the data stream generated by the reader to be passed directly to the application as an ASCII bit stream. This allows the application to decode the data in situations where the reader encoding is not yet supported by the firmware. -
Page 32: Io-Boards
Terminal Setup IO-Boards Options will vary dependant on the IO board(s) fitted. Please refer to relevant hardware guide for options. USB Menu When you select this option and plug in a memory stick you will be presented with the following options: Install firmware image (IT3200-fw-*.bin) Install application (*.app) Restore backup (*.itbackup) -
Page 33: Diagnostics Menu
Terminal Setup Diagnostics Menu Diagnostics Menu Options on this menu can be used to perform the following diagnostic functions: Test Network This option runs a number of network tests to check and displays the results Link status of Ethernet cable Gateway reachable (via ping) Gateway and Nameserver working by pinging Internet address (google.com) -
Page 34: Using Ssh
Remote Connections The recommended method for remotely connecting to a command line shell in the terminal is to use SSH. Using SSH On Windows platforms the free program PuTTY can be used. To connect, specify the IP address of the terminal e.g. 172.16.3.49 (Note: Omit any leading zeros). Once a connection has been initiated, you are prompted to log into the terminal and are prompted for a login name and a password. -
Page 35: Using Vnc
Remote Connections Using VNC If the VNC service is enabled on the terminal it is Once connected, the remote terminal’s live display is possible to control the keyboard remotely by using a shown in a window on the computer’s desktop. The VNC Client viewer program on the remote computer. -
Page 36: The Terminal Pin
Security and Passwords The GT10L terminal uses three passwords, the PIN (Personal Identification Number), the remote Login password and the VNC password. This section explains their purpose and how you can change them. The Terminal PIN You need to enter the PIN at the terminal to access the set-up menus (see “Accessing the GT10L Terminal... -
Page 37: Application Deployment
Application Deployment One of the strengths of the GT10L terminal is its ability to deploy an application using either a USB memory stick or a network connection. The GT10L terminal comes with the FactoryApp application pre-installed, which makes it very easy to install and configure a terminal via USB or network. -
Page 38: Hardware Options
Hardware Options The tables below list some of the common modules that can be fitted to the GT10L terminal. For installation details, refer to the hardware Installation Guide provided with the module. Main System Unit Code Number Description FP-GT10L GT10L front panel (processor board + display) -
Page 39: Reader Modules (Only Popular Assemblies Listed)
Hardware Options Reader Modules (only popular assemblies listed) Part Number Description RM-BAR-A Infra-red barcode reader RM-FEIG-FC-IT/RS Feig reader (EM4100 - Fix Code) RM-FEIG-HI-IT/RS Feig reader (Hitag) RM-HID-IT/RS HID 125KHz prox reader RM-HID-CD-IT/RS HID 125KHz prox reader, clock and data output RM-ICLASS-IT/RS HID 13.56MHz iClass RM-HON-IT... -
Page 40: Communications Modules
CM-WIFI-I-USB-IT USB WI-FI Dongle (Internal) The CM-POE-IT is an optional plug-in module to the GT10L Front Panel which enables the terminal to be powered via the Ethernet connection from a IEEE802.3af or IEEE802.at standard PoE switch. IT IS STRONGLY RECOMMENDED THAT WHEN POWERING THE TERMINAL FROM A POE SWITCH OR INJECTOR THAT THIS COMPLIES WITH IEEE802.3AT STANDARDS (POE+) TO ENSURE THAT THERE... -
Page 41: Expansion Modules
Hardware Options Expansion Modules Code Number Description EM-BB-2HR-A 2 Hour Battery Backup module EM-IO-USB-IT USB I/O expansion module EM-USB-IT External USB expansion port EM-IO-ER-IT I/O Board external reader IT/GT Ancillary Equipment Code Number Description AE-INJ-POE-PHI01 POE injector with integral PSU AE-PSU-PT-12VDC 12VDC plug top PSU AE-PSU-WM-12VDC... -
Page 42: Care And Maintenance
For a smear-free finish, polish with a dry, clean, lint-free cloth. DO NOT use any other janitorial products, acids, solvents, polishes or abrasives. As long as the care instructions for the GT10L are followed, there is no need for regular maintenance of the device (other than the battery).
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