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Version 1.7 April 2023
GT4 Terminal
User Guide
Disclaimer
Copyright 2023, Grosvenor Technology Ltd. All rights reserved.
All brands, names, or trademarks appearing in this document are acknowledged as the
trademarks of their respective owners.
No part of this document may be reproduced in any form or by any means for any purpose without
the written permission of Grosvenor Technology.
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assumes no responsibility or liability for any errors or inaccuracies that my appear in this
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Table of Contents
Related Manuals for Grosvenor GT4
Summary of Contents for Grosvenor GT4
- Page 1 No part of this document may be reproduced in any form or by any means for any purpose without the written permission of Grosvenor Technology. Whilst we make every effort to ensure the accuracy of our publications, Grosvenor Technology assumes no responsibility or liability for any errors or inaccuracies that my appear in this...
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Page 2: Table Of Contents
GT4 Internal components ........ - Page 3 Terminal set-up Accessing the GT4 Terminal setup ....... . . 4-1 Application menu .
- Page 4 Contents USB menu ..............4-12 Diagnostics menu .
- Page 5 Contents Hardware options Main system unit ............9-1 Reader Modules (only popular assemblies listed) .
- Page 6 Chapter 1: Preface...
- Page 7 Preface Preface Important Note: Menus and options will vary depending on the hardware options supplied and software version installed. Please refer to additional instructions supplied with your terminal for additional information. Page 1-1...
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Page 8: Preface
This User Guide provides information about installing and configuring GT4 terminals. About the GT4 terminal The GT4 terminal runs on the Linux operating system. It has been designed for various applications including Time and Attendance in both the commercial and retail sectors, where low cost, flexibility and ease of installation are essential factors. -
Page 9: About This Guide
Battery Life (if applicable) The GT4 is fitted with a button cell type battery on the main PCB to maintain the real-time clock (RTC) of the device when power is removed. This battery typically has a service life of around 10 years. -
Page 10: Cleaning
Installation Safety The GT4 terminal should be installed in accordance with the instructions documented in this User Guide. The terminal should be installed in compliance with any Health and Safety legislation and it is recommended that any electrical or network connections to the terminal are undertaken by a suitably qualified engineer. -
Page 11: Related Documents
You should also refer to the following documents, available from Grosvenor Technology: The GT4 Terminal Front Panel Connection Details – FP-GT4 Installation Guide. The GT4 Terminal Developer Guide – This Guide is intended for Developers: it describes how applications can be created for the terminal. -
Page 12: Technical Support
Preface Technical Support Technical Support can be obtained from Grosvenor Technology from the following points of contact: Europe, Middle East and Africa Phone: +44 (0)1202 627611 E-mail: HCM-EMEAsupport@grosvenortechnology.com Website: www.grosvenortechnology.com North America Phone: +1 800.989.5197 E-mail: HCM-USsupport@grosvenortechnology.com Website: www.gtclocks.com... -
Page 13: Installation & Specification Features
Chapter 2: Installation & specification features... -
Page 14: Installation
Chapter 4: “Power options”. If the GT4 is to be used in an environment where there is a need for enhanced protection or will be subject to water or dust ingress then the AE-ENC-EP-GT4 industrial protection enclosure should be used to protect the GT4. - Page 15 Installation & specification features The terminal should be positioned in a clean/dry location, with approximately 180mm (7”) clearance around the unit and at a height suitable for all employees to use. For compliance with Americans with Disabilities Act (ADA) guidelines the top of the back panel should be no more than 12mm (48’) from the floor.
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Page 16: Hardware
Installation & specification features Installation & specification features Hardware The following GT4 hardware is available: Fast, low power i.MX287 processor at 454 256MB RAM DDR3 800 MHz with 512 MB internal on-board flash memory 4.3” High resolution colour display (480 x 272) ... -
Page 17: Gt4 Internal Components
Installation & specification features GT4 Internal components Page 2-4... - Page 18 Chapter 3: System start-up...
- Page 19 System start-up System start-up When the GT4 system is powered on, a bootloader runs which loads the Linux operating system. This runs start-up scripts to set up and configure the terminal and to start enabled services. When an application is installed and the unit is fully booted, the initial screen gives you the opportunity to enter the Terminal Setup by pressing the F8 key.
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Page 20: Terminal Set-Up
Chapter 4: Terminal set-up... -
Page 21: Accessing The Gt4 Terminal Setup
Terminal set-up Terminal set-up Accessing the GT4 Terminal setup When accessing the terminal’s set-up, you are prompted to enter a PIN before the set-up menus can be accessed. The default PIN is 1905. We strongly recommend that you change the default PIN: for more information, see The Terminal PIN on page “The Terminal PIN”... -
Page 22: Application Menu
Terminal set-up Application menu Options on the Application menu are used to manage the installed application. The following options are available: “Info” on page 4-2. “Update” on page 4-2. “Remove” on page 4-2. “Backup/Restore” on page 4-2. ... -
Page 23: Install From Network
Terminal set-up Terminal set-up Install from network Install application from pre-configured network location. Install from USB Install application from USB memory stick. Firmware menu Options on the Firmware menu are used to manage the terminal’s firmware. The following Firmware menu options are available: “Info”... -
Page 24: Change Password
“SSH” on page 4-5. “VNC” on page 4-5. GtConnect By default, GTConnect is activated so that the GT4 can be provisioned and managed by the GTConnect service. For more information, see “GT Services” on page 1-5. Page 4-4... -
Page 25: Assistit
Terminal set-up AssistIT Activate this for Grosvenor’s comprehensive remote support feature. The AssistIT service uses port 5222/TCP to connect to the server and port 7777/TCP for VNC, Shell and LogView data. For AssistIT to work fully, these ports must not be blocked. -
Page 26: Date And Time
Terminal set-up The following menu options are available: “Date and Time” on page 4-6. “Region and Language” on page 4-6. “Sound” on page 4-7. Date and Time These values set the terminal’s time, date and time zone. Set Time. -
Page 27: Sound
Terminal set-up Terminal set-up Region. The following regions/locales are supported: Austria, Belgium (Dutch), Belgium (French), Belgium (German), Bulgaria, Canada (English), Canada (French), China, Croatia, Czech Republic, Denmark, Finland (Finnish), Finland (Swedish), France, Germany, Greece, Hong Kong (Chinese), Hong Kong (English), Hungary, Ireland, Italy, Japan, Luxembourg (French), Luxembourg (German), Netherlands, Norway (Bokmål), Norway (Nynorsk), Poland, Portugal, Russia, Singapore (Chinese), Singapore (English), Slovakia, Slovenia, Spain, South Korea, Sweden,... -
Page 28: Dhcp
Terminal set-up DHCP Select this if the terminal is to be dynamically supplied with an IP address from a DHCP server, as opposed to having to enter a static IP address. For static IP, the following settings need to be configured: IP address. -
Page 29: Internal Reader
Terminal set-up Terminal set-up Internal Reader Info. Details of the internal reader detected/configured. Type. Select the type of reader from one of the following: No Reader, Autodetect, Wiegand, Clkndata, Barcode, iClass, Mifare. Proximity decoders. Currently supported data formats: ... -
Page 30: External Reader
Terminal set-up External Reader Displays information on connected external readers. Test Reader This allows the configured reader to be tested. The user should swipe/present badge and the decoded data is displayed on the terminal’s display, for example: #2 0004405100693 ... -
Page 31: Test Sensor
Terminal set-up Terminal set-up Test Sensor This prompts the user to place their finger on the reader. When read, the user’s template is displayed on the display, for example: Note that this process does not enrol the user, but by displaying a representation of the fingerprint, it can be used to confirm that the reader is working correctly and is not damaged. -
Page 32: Usb Menu
Terminal set-up USB menu When you select this option and plug in a memory stick you will be presented with the following options: Install firmware image (IT3200-fw-*.bin) Install application (*.app) Restore backup (*.itbackup) Please note that if an application installation package is detected, you will be given the option of installing. -
Page 33: Test Network
Terminal set-up Terminal set-up Test Network This option runs a number of network tests to check and displays the results: Link status of Ethernet cable Gateway reachable (via ping) Gateway and Nameserver Send Ping This option prompts you to enter a host name to pin and displays the results: CheckGtConnect This option allows you to view the status and device details. -
Page 34: Check Assistit
Terminal set-up Check AssistIT This option allows you to confirm whether AssistIT can connect successfully. NTP Test Tests the connection to the configured NTP server - the default timeserver cluster is pool.ntp.org Page 4-14... -
Page 35: Remote Connections
Chapter 5: Remote connections... -
Page 36: Using Gtconnect
Remote connections Remote connections It is possible to use the following programs: GTConnect. SSH. AssistIT Telnet Using GTConnect GTConnect is a cloud based platform that connects your terminals to each other and your software, to create an integrated network. This allows remote diagnostics and data management across the connected devices in real-time. -
Page 37: Using Assistit
Remote connections The user name is root and the password is the numeric part of the terminal serial number located inside the terminal at the top of the motherboard. Note : we strongly recommend that you change the default password: for more information, see “The Login Password”... -
Page 38: Using Vnc
Remote connections Remote connections Using VNC If the VNC service is activated on the terminal it is possible to control the keyboard remotely, using a VNC Client viewer program on the remote computer. The example below uses UltraVNC viewer to remotely control the terminal. The connection screen is as follows: When connected, the remote terminal’s live display is shown in a window on the computer’s desktop. -
Page 39: Security And Passwords
Chapter 6: Security and Passwords... -
Page 40: The Terminal Pin
Security and Passwords Security and Passwords The GT4 terminal uses three passwords, the PIN (Personal Identification Number), the remote Login password and the VNC password. This chapter explains their purpose and how you can modify them. The Terminal PIN You need to enter the PIN at the terminal to access the set-up menus: for more information, see “Accessing the GT4 Terminal setup”... -
Page 41: Special Key Shortcuts
Chapter 7: Special key shortcuts... -
Page 42: Terminating The Current Application
Special key shortcuts Special key shortcuts Terminating the current application To terminate the current application: Simultaneously hold down the F1, F5 and Enter keys. The current application will terminate and the default application launcher is displayed: Page 7-1... -
Page 43: Application Deployment
Chapter 8: Application deployment... -
Page 44: Deploying/Configuring Terminal With A Usb Memory Stick
Application deployment Application deployment One of the strengths of the GT4 terminal is its ability to deploy an application using either a USB memory stick or a network connection. The GT4 terminal comes with the FactoryApp application pre-installed, which makes it very easy to install and configure a terminal via USB or network. -
Page 45: Deploying A Terminal Using A Network Connection
FactoryApp > Net Setup Terminal Setup > Application > Install from network You’re asked for an ID and a PIN. The terminal then connects to the Grosvenor Server and downloads the application, firmware and pre-configuration file for that ID. Page 8-2... -
Page 46: Hardware Options
Chapter 9: Hardware options... -
Page 47: Main System Unit
Hardware options Hardware options The tables below list some of the common modules that can be fitted to the GT4 terminal. For installation details, refer to the hardware Installation Guide. Main system unit Part number Description FP-GT4 GT4 front panel (processor board + display) -
Page 48: Reader Modules (Only Popular Assemblies Listed)
Mag Stripe Reader (Track 1 or Track 2) RM-MIF-IT Mifare Reader Module IT RM-PAX-IT/RS Paxton Prox Reader Module RM-PAX-UNI-IT/RS Paxton Prox Universal Reader Module RM-SP-4750-GT4 Suprema Capacitive Biometric Finger Reader RMK-5VPRX-IT/RS Generic 5V Reader Mounting Plate RMK-12VPRX-IT/RS Generic 12V Reader Mounting Plate Page 9-2... -
Page 49: Biometric Reader Modules
Hardware options Hardware options Biometric Reader Modules The RM-SP-4750-GT4 biometric finger reader operates in both Verify and Identify modes with 4750 finger template capacity and may be fitted in conjunction with card readers. The module fits directly into the front panel:... - Page 50 Hardware options The CM-POE-HC-IT is an optional plug-in module to the GT4 Front Panel which allows the terminal to be powered via the Ethernet connection from a IEEE802.3af or IEEE802.at standard PoE switch. CM-POE-HC-IT CM-WIFI-I-USB-IT Part number Description EM-BB-HC-IT/RS...
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Page 51: Ancillary Equipment
Hardware options Hardware options The EM-BB-HC-IT/RS is a is a power supply back-up battery module capable of running the terminal if the power supply fails for approximately two hours: the battery is compatible with all power options, including PoE. The Lithium-Ion battery typically has a service life of between two-three years.
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