Thermann TH50ECS Series Owner's Manual

Gas continuous flow water heaters

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OWNER'S
GUIDE
Gas Continuous Flow Water Heaters
Owner's information
Warranty
Models
TH50ECS Series
TH50FCS Series
TH32ECS Series
TH32FCS Series
TH28ENS Series
TH28FNS Series
SBB81G0-1
Rev. 05/22

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Summary of Contents for Thermann TH50ECS Series

  • Page 1 OWNER’S GUIDE Gas Continuous Flow Water Heaters Owner’s information Warranty Models TH50ECS Series TH50FCS Series TH32ECS Series TH32FCS Series TH28ENS Series TH28FNS Series SBB81G0-1 Rev. 05/22...
  • Page 2 * Note: This appliance requires a minimum flow rate to operate of 2.5 litres/min., water fixtures with a flow rate of 7.5 litres/min. or higher are recommended. For optimum performance we recommend installation of THERMANN optional temperature controllers. (For TH50ECS and TH50FCS Series, the temperature controller is supplied with appliance.)
  • Page 3: Important Safety Information

    Important Safety Information WARNING If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. • Do not store or use petrol or other flammable vapours and liquids in the vicinity of this or any other appliance.
  • Page 4 Thermann Owner’s Guide Gas Continuous Flow Water Heaters DANGER Vapours from flammable liquids will explode Keep flammable products: and catch fire causing death or severe burns. 1. Far away from the Water Heater. 2. In approved containers. Do not use or store flammable products such 3.
  • Page 5 WARNING A. This Water Heater does not have a pilot. Do not install this Water Heater in a mobile It is equipped with an ignition device that home, recreational vehicle or on a boat as automatically lights the burner. Do not this may be a Carbon Monoxide Poisoning try to light the burner by hand.
  • Page 6 Thermann Owner’s Guide Gas Continuous Flow Water Heaters WARNING If the appliance delivers water in excess of If the appliance is 50°C locked model with 50°C [models TH50E/FCS, TH32E/FCS and recirculation system (both single and Multi- TH28E/FNS Series (except for 50°C locked...
  • Page 7 CAUTION Do not touch the exhaust vent or the flue terminal and concentric pipe during or immediately after operation of the Water Heater. NOTICE Do not drink water that has been inside the Do not disassemble the Remote Controller. appliance for an extended period of time. Do not use chlorine-based, acidic, alkaline detergents, organic solvents such as benzine Clean the filter on the water inlet as...
  • Page 8: Table Of Contents

    Thermann Owner’s Guide Gas Continuous Flow Water Heaters CONTENTS Important Safety Information Contents General Names and Functions of Controllers Initial Operation Clock Adjustment Setting and Using the Water Heater Automatic Water Heater ON or OFF Operation Locking the Remote Controller Customizable Settings <Misc settings>...
  • Page 9: General

    General These illustration shows an example of installation. The exact installation configuration may be slightly different. TH50ECS, TH32ECS and TH28ENS Series: TH50FCS and TH32FCS Series: Outdoor Wall Mounted, Power flue Model Indoor Wall Mounted, Power Vent/Sealed Model (e.g. TH32ECS Series) (e.g.
  • Page 10 Thermann Owner’s Guide Gas Continuous Flow Water Heaters TH28FNS Series: 1. Flue Exhaust Indoor Wall Mounted, Power Vent/Sealed Model 2. Intake Pipe 3. Exhaust Pipe 4. Concentric Pipe 5. Front Cover 6. Air Inlet 7. Inlet water filter Inside Water Inlet (See page 34) 8.
  • Page 11: Names And Functions Of Controllers

    Names and Functions of Controllers Main Controller (RC-9018C) <Optional or Included> The Remote Controller will emit a tone when a button is pressed. Remote Controller Part Number The part number is printed on the surface of the cover. Cover shown in the open position. 1.
  • Page 12 Thermann Owner’s Guide Gas Continuous Flow Water Heaters Display Screen • The display screen shown below is for illustration purposes only. The actual display will vary depending on how the Water Heater is being used. • After a button is pressed, the display will gradually become darker to prevent unnecessary power consumption by the Remote Controller.
  • Page 13: Initial Operation

    Initial Operation Before start using for the first time, do the following: 1. Open the water supply valve. 2. Open a hot water fixture to confirm that water is available, and then close the fixture again. Hot water fixture 3. Open the gas supply valve. 4.
  • Page 14: Clock Adjustment

    Thermann Owner’s Guide Gas Continuous Flow Water Heaters Clock Adjustment NOTE • In the event of a power outage Operation or after disconnecting power to the Water Heater, when power is restored, the clock on the display 1. Press the MENU button inside the cover.
  • Page 15: Setting And Using The Water Heater

    Setting and Using the Water Heater ]” If “System Tank is displayed, hot water will be 2. Set the temperature using the buttons discharged at the temperature of the storage tank. inside the cover. (See page 24) DANGER • To prevent scalding: (e.g.
  • Page 16 Thermann Owner’s Guide Gas Continuous Flow Water Heaters Temperature Setting Options The temperature settings below are examples. The temperature setting necessary depends on the usage, the length of piping and the season. (Default setting is 40°C) 37°C Washing dishes, etc.
  • Page 17: Automatic Water Heater On Or Off Operation

    Automatic Water Heater ON or OFF Operation • If you set the time to turn ON or OFF the Power 5. Set the ON time to “AM 10:00” using the button, the Power button is automatically turned buttons. ON or OFF at the set time every day by just turning the PROG button ON.
  • Page 18 Thermann Owner’s Guide Gas Continuous Flow Water Heaters • If the display is left untouched for Tips for operation approximately 20 seconds without pressing the ENTER button, the setting will be completed. When the Power button is turned Following this procedure allows for automated ON, the home screen will be restored.
  • Page 19: Locking The Remote Controller

    Locking the Remote Controller By locking the Remote Controller, the settings cannot be changed if a button is pressed by mistake. Operation 1. Press and hold Lock button for approximately 2 seconds to lock the Remote Controller. • This adjustment can be made whether the Power button is ON/OFF.
  • Page 20: Customizable Settings

    Thermann Owner’s Guide Gas Continuous Flow Water Heaters Customizable Settings Limiting the Maximum Output Display Screen Power Saving Mode [powersave dsply] Temperature To conserve power consumption of the display, the screen can be turned off completely or set to only display the clock when the Power button is...
  • Page 21 Adjusting the brightness of Muting the Remote Controller Error Tone Settings the display screen when the The Remote Controller can The Remote Controller can be Remote Controller is turned on be muted so that it does not muted so that it does not emit The display screen can be emit a tone when a button is a tone when an error occurs.
  • Page 22 Thermann Owner’s Guide Gas Continuous Flow Water Heaters Draining the Water Heater Restoring Default Settings (Refer to page 31 for details.) The following settings can be restored to the factory default conditions. Operation • Maximum output temperature • Display screen power saving mode •...
  • Page 23 (Single Water Heater only) Flow Meter Alarm The flow meter alarm is being used to indicate when a tub is full. Operation NOTE • The hot water 1. The Power button is ON. filling temperature is same as • Check the current setting the setting temperature.
  • Page 24: System Check

    Thermann Owner’s Guide Gas Continuous Flow Water Heaters System Check • Depending on the configuration of your system, not all functions may be used. • If you press the STATUS button, you can check the status of the system. (See the picture to the right) •...
  • Page 25: For System [Rcrc]

    Enabling Automatic Recirculation Operation (For “System [ Rcrc ]”) 5. Press the ENTER button. • To check system status, see page 24. • When “Synchro ON/OFF” is set to Yes, recirculation can be activated automatically. • To change “Synchro ON/OFF” from Yes to No, follow the same procedure as described below.
  • Page 26: Manually Starting Recirculation Operation

    Thermann Owner’s Guide Gas Continuous Flow Water Heaters Manually Starting Recirculation Operation (For “System [ Rcrc ]” or Single Water Heater with recirculation pump) 5. Press the ENTER button. Recirculation operation can be manually stopped or started using this procedure.
  • Page 27: Setting The Recirculation System Operation Timer

    Setting the Recirculation System Operation Timer (For “System [ Rcrc ]”) • With the recirculation operation timer set, hot 4. Select “Recirc timer” using the buttons. water will be automatically circulated in the hot water pipes. Even with this function activated, it may take several minutes for hot water to be completely circulated through the plumbing system.
  • Page 28 Thermann Owner’s Guide Gas Continuous Flow Water Heaters Add Additional Time Periods 8. Select “AM 8:00” using the buttons. 1. After step 9 on page 28, select “Add” using the buttons. • Every time when you press the button, the time changes by one hour.
  • Page 29 Cancel the Recirculation System Operation Timer 1. Carry out steps 1 to 5 on page 27. 2. Select “Cancelled”using the buttons. 3. Press the ENTER button. The screen returns to the “Recirc Menu”. • If the Power button is ON, the screen returns to the home screen in approximately 10 seconds.
  • Page 30: Frost Protection

    Thermann Owner’s Guide Gas Continuous Flow Water Heaters Frost Protection Take the measures below for NOTICE extremely cold temperatures*. * Outside temperature including wind chill factor • Damage can occur from frozen water within less than -15°C. the appliance and pipes even in warm environments.
  • Page 31 7. Open all drain plugs and drain the water out of If the water heater will not be used for the Water Heater. a long period of time, drain the water. 8. When the water is completely drained, reattach all drain plugs and close the hot water fixtures. 9.
  • Page 32 Thermann Owner’s Guide Gas Continuous Flow Water Heaters WARNING Do not touch the power cord with wet hands. 1. Check that all drain plugs are inserted. 2. Check that all hot water fixtures are closed. (TH50E/FCS Series) 3. Open the water supply valve.
  • Page 33: Regular Maintenance

    Regular Maintenance Periodic Inspection Check : A For dust and soot in the flue exhaust. Check : B This Water Heater should be serviced by an authorised person at regular intervals not exceeding • For abnormal sounds during operation. 2 years. •...
  • Page 34 Thermann Owner’s Guide Gas Continuous Flow Water Heaters Inlet water filter If the inlet water filter is covered with debris, the hot water may not run smoothly, or the Water Heater may put out cold water. Check and clean the filter as explained below.
  • Page 35: Troubleshooting

    Troubleshooting Initial Operation [For recirculation systems] Flame Indicator lights up or goes out. The Water Heater does not attempt to ignite • During recirculation operation, the Water Heater when water is running. will turn on and off to keep the hot water pipes •...
  • Page 36 Thermann Owner’s Guide Gas Continuous Flow Water Heaters The water is too hot. The amount of hot water at a certain fixture is not constant. • Are the gas and water supply valves fully open? • Is the water temperature setting appropriate? •...
  • Page 37 Check for an Error Code The Water Heater stops burning during operation. • Are the gas and water supply valves fully open? • Is the water supply cut off? When a failure occurs, information relating to the • Is the hot water fixture sufficiently open? error blinks on the display.
  • Page 38 Thermann Owner’s Guide Gas Continuous Flow Water Heaters Error Code : 90 Cause : Abnormal combustion, low gas supply pressure. Action : Have a professional check the gas supply pressure. Contact Customer Service on 1300 412 612 (in Australia) or 0800 081 909 (in New Zealand).
  • Page 39: Follow-Up Service

    Follow-up Service Requesting Service Reinstallation First follow the instructions in the troubleshooting If you want to reinstall the appliance at a different section. (See page 35-38) location, confirm that the gas and power supply If the error is not corrected, contact Customer indicated on the rating plate are available at the Service on 1300 412 612 (in Australia) or 0800 081 new location.
  • Page 40 Thermann Owner’s Guide Gas Continuous Flow Water Heaters • If the display is left untouched for approximately 60 seconds, it will return to the previous screen. Check the status of the system 1. Press the STATUS button inside the cover.
  • Page 41: Specifications

    Specifications • Specifications may be changed without prior notice. • The capacity may differ slightly, depending on the water pressure, water supply, piping conditions, and water temperature. Model Name TH50ECS Series* TH50FCS Series* Installation Outdoor, Wall mounted Indoor, Wall mounted...
  • Page 42 Thermann Owner’s Guide Gas Continuous Flow Water Heaters Model Name TH28ENS Series TH28FNS Series* Installation Outdoor, Wall mounted Indoor, Wall mounted Type Air Supply / Exhaust Power Flue Operating Pressure 200 -1,000 kPa Minimum Flow Rate 2.0 L/min Dimensions (Height) × (Width) × (Depth) 600 mm ×...
  • Page 43: Maintenance

    Maintenance When water hardness is high, following maintenance (flushing the heat exchanger) is NOTE When draining, be sure to open all recommended. drain plugs. e. Close service valve (V1), and open shutoff 1. (For TH50E/FCS-50 and TH28FNS-50 Series valve (V3). only) 12.
  • Page 44 Gas Continuous Flow Water Heaters WATER QUALITY All Thermann water heating appliances are constructed from high quality materials and components and all are certified for compliance with relevant parts of Australian and New Zealand gas, electrical and water standards. Whilst Thermann water heaters are warranted against defects, the warranty is conditional upon correct installation and use, in accordance with detailed instructions provided with the heater.
  • Page 45: Manufacturer's Warranty

    Dux Manufacturing Ltd (Dux) Manufacturer’s Warranty (Applicable for purchases from 1 April 2016) Thermann continuous flow water heater Warranty: directly or indirectly due to defects of any kind in • 5 years heat exchanger warranty. a Unit will only be met by Dux where the damage •...
  • Page 46 Thermann Owner’s Guide Gas Continuous Flow Water Heaters...

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