6 | Troubleshooting
Even when the mouse or keyboard are used, the PC does not return from
sleep.
• Turn the setting "On" for "Compatibility Mode" on the "Administrator Settings" menu (see
Compatibility Mode
The monitor does not supply power (USB Power Delivery) to the PC.
• Check whether the PC has the specifications to operate with a 94 W power supply.
• For a 94 W power supply, use the following USB cables:
– CC150SS81G-5A or CC150SS81GW-5A (Included)
– CC100 (Optional accessory)
• Turn the setting "On" for "USB" on the "Administrator Settings" menu (see
42
[} 35]).
USB
[} 35]).