CONTENTS 1. Introduction 2. Getting Started 2.1 Getting to Know Your PACKTALK CUSTOM 2.2 Charging Your PACKTALK CUSTOM 2.3 Eco-Mode 2.4 Switching Your Unit On/Off 2.5 Using Your PACKTALK CUSTOM 2.6 Pairing Your Unit to Bluetooth Devices 3. Cardo Connect App 3.1 Activating Your Unit...
If you have not yet installed the PACKTALK CUSTOM unit on your helmet, please install it as described in the Installation Guide provided in the package. You can also watch the installation video accessible on this link.
2.1 GETTING TO KNOW YOURPACKTALK CUSTOM 2.2 CHARGING YOURPACKTALK CUSTOM Make sure that your PACKTALK CUSTOM battery is charged for at least 4 hours before initial use. To charge the unit: 1. Using the supplied USB cable, connect your computer or wall charger to the USB port on your PACKTALK CUSTOM.
Press both for 2 seconds. ● The speaker plays a startup sound. The LED confirms your PACKTALK CUSTOM is on: Normal battery — LED flashes blue once, then green ● Low battery — LED flashes blue three times, then green ●...
● 2.6 PAIRING YOURUNIT TO BLUETOOTH DEVICES Your PACKTALK CUSTOM has one Bluetooth channel for connection to Bluetooth devices such as mobile phones, GPSdevices, and TFT Bike Infotainment. A second Bluetooth channel for second phone, GPSor TFT is available with Pay-Per-Feature.
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4. On the device you are pairing, search for Bluetooth devices. 5. When your PACKTALK CUSTOM appears in the list of available devices, select it. If prompted for a PIN or Passkey, enter 0000 (four zeros). If prompted to allow pairing on your phone, allow it.
3. CARDO CONNECT APP The Cardo Connect App enables you to configure the settings of your PACKTALK CUSTOM. In addition, the App offers you remote controlled operation from the screen of your smartphone. 3.1 ACTIVATING YOURUNIT In order to use your PACKTALK CUSTOM you first need to activate it. Activation is through the App 1.
Updating with the latest software keeps your unit free of bugs and provides you with additional new functionalities. Your PACKTALK CUSTOM software update is over-the-air via Cardo Connect App. To update your PACKTALK CUSTOM unit : After activation or whenever a new software update is available, a pop-up will open on your App screen. Press Install and follow the on-screen instructions.
When the update is finished, press Finish to go back to the main screen. 3.3 CUSTOMIZING YOURUNIT WITH PAY-PER-FEATURES You can choose a features package of your choice and upgrade your PACKTALK Custom for the period that you need. 3 packages are available : SILVER, GOLD and PLATINUM. Each package includes a different set a features. In this manual, they will be indicated with the Pay Per Feature icon.
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3.3.1.1 TO CHANGEPACKAGE You can switch between packages and plans at any time. On you settings screen, tap "My Package" and then "Manage Package". ● To switch between "Monthly" or "Yearly" plan in your current package, tap the "Update my Package" ●...
4. ON THE ROAD PACKTALK CUSTOM makes it easy for you to receive phone calls and listen to music in a convenient and safe manner. 4.1 BASICAUDIO FUNCTIONS The basic audio functions are the same whether you are listening to music, speaking on the intercom, or having a phone conversation.
● 4.2 MAKING AND RECEIVING PHONECALLS You can use your mobile phone to make and receive phone calls while paired to your PACKTALK CUSTOM. You can make a hands-free call using your mobile phone's voice dial option . You can also use the Cardo speed dial option.
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To call a preset speed dial number: Tap twice on the mobile button ● If you connected two mobile phones to your unit, you cannot make an additional phone call from the other ● phone while a phone call is already active. During Bluetooth intercom 3 or 4-way calls, riders that are connected on both channels A and B cannot ●...
You can also say "Hey Cardo, End Call". ● 4.3 STREAMING MUSIC You can stream music from your paired device to your PACKTALK CUSTOM. To start music streaming from your paired device: ● You can also say "Hey Cardo, music on".
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To skip to the next track (while streaming): ● You can also say "Hey Cardo, next track". ● To skip back to the previous track (while streaming): Tap the Media button twice . ● You can also say "Hey Cardo,previous track". ●...
4.4 LISTENING TO FM RADIO The PACKTALK CUSTOM is equipped with a built-in FM radio. To turn on the FM radio: twice . ● You can also say "Hey Cardo, radio on". ● When you switch on your FM radio, the station that was playing when you last switched off resumes playing.
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To skip back to the previous station: twice . ● You can also say "Hey Cardo, previous station". ● To scan for and select a station: 1. Tap 3 times. The FM radio plays each station that it finds for several seconds. 2.
You can use voice commands for hands-free operation of certain PACKTALK CUSTOM features. Voice commands use natural voice operation. You say a command and PACKTALK CUSTOM performs the action. Voice commands are available in various languages. English is the default language. You can change the language to another available language in the Cardo Connect App settings.
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To ... Say ... "Hey Cardo, next track" Play the next music track "Hey Cardo, previous track" Play the previous music track "Hey Cardo, share music" To share music "Hey Cardo, radio on" Turn on the radio Turn off the radio "Hey Cardo, radio off"...
5. RIDING WITH OTHERS Your PACKTALK CUSTOM features the Cardo's Dynamic Mesh Communications (DMC) technology. DMCis the best way to communicate in a group. In DMCmode, you can instantly create or join a dynamically-fluid network of up to 15 riders to communicate in full conference mode. Unlike Bluetooth, DMCallows anyone in the group to roam freely, overtake each other or even leave the group altogether, without affecting the ongoing conversations of the remaining fellow riders.
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DMCIntercom groups are created by any PACKTALK CUSTOM device. Each group can have up to 15 riders. When creating a group, all members should be within 5 meters (16 feet). When you are getting out of range from the group, a voice message announces that the group connection is lost, but your unit remains part of the group.
5.1.1.3 LEAVING DMCINTERCOM GROUPS You can leave a DMCgroup , by deleting the group from the Cardo Connect App or by doing a full factory reset. If you leave a DMC intercom group, you must rejoin it if you want to connect to it again in the future.
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To chat privately: 1. In the Mobile app, select the rider you want to speak to in private 2. To start /stop a private chat, tap twice. 5.1.2.3 MUTING/UNMUTING DMCINTERCOM GROUP Muting the DMCIntercom mutes your microphone and speaker for the intercom group communication. Your microphone and speakers are still active for phone calls and music.
DMC Intercom and FM Radio or music: The PACKTALK CUSTOM can use parallel audio streaming to stream audio from two connected sources simultaneously, so that you can listen to your music or the FM radio while holding a DMCIntercom conversation.
5.2.1 SETTING UPNON-DMCINTERCOM DMCis always the best way to connect a group of riders. If you happen to ride with a group of riders that do not have DMCdevices (such as Bluetooth communicators by Cardo or by other brands), you can switch your unit to Bluetooth mode and create or join a non-DMCgroup.
The non-DMCrider needs to start universal intercom pairing. Bluetooth intercom pairing or OBi pairing on the unit. 4. To add a 4th rider, Rider 1 or Rider 2 connects to the additional rider. 5.2.2 USING THEBLUETOOTH INTERCOM 5.2.2.1 STARTING/ENDING BLUETOOTH INTERCOM CALLS To start or end communication with a rider: once ●...
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5.2.2.2 RECEIVING BLUETOOTH INTERCOM CALLS If another paired unit calls you via Bluetooth intercom, the call begins instantly.
If you have a Duo set you don't need to set up the sharing partner, it is pre-configured. ● If the passenger has a PACKTALK CUSTOM, he needs to do the same sequence. ● If the passenger has another Cardo unit, the riders needs to start Bluetooth intercom pairing.
SWITCHING BETWEEN INTERCOM MODES Your PACKTALK CUSTOM unit can work in only one intercom mode at a time. The current intercom mode is indicated by the color of the LED: When in DMCintercom mode, the LED flashes green at approximately 4-second intervals.
6. TROUBLESHOOTING 6.1 SOFT RESET If your PACKTALK CUSTOM stops responding, reset it in one of these ways: Turning it off and then on again (see Switching Your Unit On/Off). ● Rebooting the unit, by simultaneously pressing for 10 seconds.
7. PERSONALIZING YOUR DEVICE Get the most out of your PACKTALK CUSTOM by changing the settings and customizing your unit according to your own personal preferences, using the Cardo Connect App on iOSor Android devices. Cardo recommends you customize your settings before going out. You can adjust any of these settings as required after experiencing them under dynamic conditions using the Cardo Connect App.
Music can be streamed in the background during an active DMCintercom call. ● 7.2 AUDIO SOURCEPRIORITIES PACKTALK CUSTOM manages the audio sources you hear through the speakers according to the following audio source priorities. Priority Audio Source Higher Priority GPSdevice instructions ↑...
All rights reserved. Cardo, the Cardo logo and other Cardo marks are owned by Cardo and may be registered. All other trademarks are the property of their respective owners. Cardo Systems assumes no responsibility for any errors that may appear in this document. Information contained herein is subject to change without notice.
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