Panasonic KX-MB2000 Operating Instructions Manual
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Panasonic KX-MB2000 Operating Instructions Manual

Panasonic kx-mb2000: user guide
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The pictured model is KX-MB2000.
Do NOT connect the unit to a computer with the USB cable until prompted to do so during the setup
of Multi-Function Station (CD-ROM).
1
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
KX-MB2030 only:
R This unit is compatible with Caller ID. Subscription to the appropriate service through your service
provider/telephone company is required.

Operating Instructions

Model No.
2
Multi-Function Printer
KX-MB2000
KX-MB2010
KX-MB2030

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Summary of Contents for Panasonic KX-MB2000

  • Page 1: Operating Instructions

    The pictured model is KX-MB2000. Do NOT connect the unit to a computer with the USB cable until prompted to do so during the setup of Multi-Function Station (CD-ROM). For hearing or speech impaired TTY users, TTY: 1-877-833-8855 KX-MB2030 only: R This unit is compatible with Caller ID.
  • Page 2 R All other trademarks identified herein are the property of their respective owners. Copyright: R This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.

  • Page 3: Important Information

    R For optimal performance, genuine Panasonic toner cartridges and drum cartridges are recommended. We cannot be responsible for problems that may be caused by a non-Panasonic toner cartridge or drum cartridge: – Damage to the unit – Poor print quality –...

  • Page 4: Illegal Copies

    Moving the unit When moving the unit, hold by the grips (A) on both sides. For assistance, please visit http://www.panasonic.com/help Illegal copies R It is unlawful to make copies of certain documents.

  • Page 5: Table Of Contents

    1. Introduction and Installation Accessories Supplied accessories ...7 Accessory information ...7 Finding the Controls Button descriptions ...8 Overview ...9 Installation Toner cartridge and drum cartridge ...10 Output tray ...13 Recording paper ...14 2. Preparation Connections and Setup Connections ...17 Turning the power switch ON ...18 Dialing mode (KX-MB2030 only) ...18 Selecting the operation mode (Scan/Copy) (Fax: KX-MB2030 only) ...19...
  • Page 6 Table of Contents 11. Help Reports and Displays 11.1 Report messages (KX-MB2030 only) ...73 11.2 Display messages ...74 Troubleshooting 11.3 When a function does not work ...77 12. Paper Jams Jams 12.1 Recording paper jam ...85 12.2 Document jams (Automatic document feeder) (KX-MB2010/KX-MB2030 only) ...90 13.

  • Page 7: Introduction And Installation

    1.2 Accessory information Accessories for this unit can be ordered online, by fax, or by telephone. To ensure that the unit operates properly, we recommend the use of Panasonic toner and drum cartridges. information guide n Replacement accessory (English–...

  • Page 8: Button Descriptions

    R To select the copy size (page 34). MPhonebookN (KX-MB2030 only) R To initiate the phonebook (page 43, 45). For beep sounds (KX-MB2000/KX-MB2010 only) R Key beeps etc. will be heard. MContrastN R To select the contrast when copying (page 34).

  • Page 9: Overview

    1.4 Overview 1.4.1 Front view * The pictured model is KX-MB2030. * The pictured model is KX-MB2000. Top cover ADF (Automatic Document Feeder) cover (KX-MB2010/KX-MB2030 only) Document guides (KX-MB2010/KX-MB2030 only) Document cover For assistance, please visit http://www.panasonic.com/help Power switch Output tray...

  • Page 10: Toner Cartridge And Drum Cartridge

    R We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of a non-Panasonic toner and drum cartridges. R Do not add toner to the toner cartridge.
  • Page 11 R Do not touch the transfer roller (J). R If the lower glass (K) is dirty, clean it with a soft and dry cloth. For assistance, please visit http://www.panasonic.com/help Install the drum and toner cartridge (L) by holding the tabs.
  • Page 12 R To ensure that the unit operates properly, we recommend the use of Panasonic toner and drum cartridges. See page 7 for accessory information. R To maintain print quality and machine life, we...

  • Page 13: Output Tray

    R The output tray can hold up to approximately 100 sheets of printed paper (the number of sheets may For assistance, please visit http://www.panasonic.com/help 1. Introduction and Installation vary depending on the usage environment). Remove the printed paper before the output tray becomes full.

  • Page 14: Recording Paper

    R For customers who live in high humidity areas: Please be sure to store paper in an air-conditioned For assistance, please visit http://www.panasonic.com/help room at all times. If you print using moist paper, it may cause paper jam.
  • Page 15 Push the paper down and make sure that the paper is laying flat in the paper input tray. For assistance, please visit http://www.panasonic.com/help 1. Introduction and Installation Caution for the paper input tray R Do not drop the paper input tray.
  • Page 16 R If the paper is not inserted correctly, re-adjust the paper, or the paper may jam. For assistance, please visit http://www.panasonic.com/help...

  • Page 17: Preparation

    R To assure continued emission limit compliance, use only shielded LAN cable (category 5 straight cable). *1 KX-MB2030 only For assistance, please visit http://www.panasonic.com/help IMPORTANT NOTICE FOR THE USB CONNECTION R DO NOT CONNECT THE UNIT TO A COMPUTER WITH THE USB CABLE UNTIL PROMPTED TO DO SO DURING THE SETUP OF MULTI-FUNCTION STATION (page 24).

  • Page 18: Turning The Power Switch On

    2. Preparation 2.2 Turning the power switch ON Turn the power switch to the ON position (A). For assistance, please visit http://www.panasonic.com/help 2.3 Dialing mode (KX-MB2030 only) If you cannot dial (page 41), change this setting according to your telephone line service.

  • Page 19: Selecting The Operation Mode (Scan/Copy) (Fax: Kx-Mb2030 Only)

    R You can change the default operation mode (feature #463 on page 58) and the timer before returning to the default operation mode (feature #464 on page 58) (KX-MB2030 only). For assistance, please visit http://www.panasonic.com/help 2.5 Setting the original 2.5.1 Using the scanner glass KX-MB2030 Open the document cover (A).

  • Page 20: Using The Automatic Document Feeder

    Make a copy of the document using the scanner glass and set the copy. R Available document size, document weight and effective scanning area are as follows: For assistance, please visit http://www.panasonic.com/help Minimum document size 128 mm (5")

  • Page 21: Help Function (Kx-Mb2030 Only)

    Press MMenuN repeatedly to display “HELP”. Press MFN or MEN repeatedly to display the desired item. A MSetN Press MMenuN to exit. For assistance, please visit http://www.panasonic.com/help 2.7 Adjusting the volume (KX-MB2030 only) Important: R Before adjusting the volume, set the operation mode to fax mode.

  • Page 22: Date And Time

    R You can turn this feature OFF (feature #226 on page 57). For assistance, please visit http://www.panasonic.com/help 2.9 Your logo (KX-MB2030 only) You can program your logo (name, company name, etc.) so that it appears on the top of each page sent.

  • Page 23: Your Fax Number (Kx-Mb2030 Only)

    Press MFN or MEN to move the cursor to the incorrect number, and make the correction. R To erase all numbers, press and hold MStopN. For assistance, please visit http://www.panasonic.com/help 2.11 Configuring the unit to access the LAN You can print documents, scan documents, receive faxes or send faxes (KX-MB2030 only) using a computer connected to the LAN.

  • Page 24: Installing Multi-Function Station

    For assistance, please visit http://www.panasonic.com/help 2.12 Installing Multi-Function Station 2.12.1 Required computer environment Panasonic Multi-Function Station software enables the unit to carry out the following functions: – Printing on plain paper, thin paper and labels – Previewing documents and changing printer settings before printing (Easy Print Utility) –...
  • Page 25 For USB connection: 1. [Connect directly with a USB cable.] A [Next] R The [Connect Device] dialog box will appear. For assistance, please visit http://www.panasonic.com/help 2. Connect the unit to a computer with the USB cable (A), then click [Next].

  • Page 26: Starting Multi-Function Station

    You must be logged in as an administrator in order to uninstall Multi-Function Station. [Start] A [All Programs] or [Programs] A [Panasonic] A the unit’s name A [Uninstall]. Then follow the on-screen instructions. For assistance, please visit http://www.panasonic.com/help 2.13 Starting Multi-Function...
  • Page 27 [Internet Options] A [Programs] A [E-mail] 2. Select the desired MAPI-compliant Email software such as [Outlook Express], etc. A [OK] For assistance, please visit http://www.panasonic.com/help For Windows XP: 1. [Start] A [Control Panel] A [Internet Options] A [Programs] A [E-mail] 2.

  • Page 28: Printer

    3. Printer 3.1 Printing from Windows applications You can print a file created in a Windows application. For example, to print from WordPad, proceed as follows: Open the document you want to print. Select [Print...] from the [File] menu. R The [Print] dialog box will appear. For details about the [Print] dialog box, click [?], then click the desired item.

  • Page 29: Easy Print Utility

    – Labels that do not completely cover the backing sheet as follows: 3.2 Easy Print Utility By printing using the Panasonic Easy Print Utility instead of the printer driver, you can use useful printing features for your convenience. – Preventing unnecessary prints by checking the preview on PC screen –...

  • Page 30: Scanner

    4. Scanner 4.1 Scanning from the unit (Push Scan) You can easily scan the document by using the operation panel on the unit. You can select one of the following scanning modes depending on how you intend to use the scanned image.
  • Page 31 MScanN Press MCN or MDN repeatedly to select “EMAIL”. A MSetN For USB connection: Press MCN or MDN repeatedly to select “USB HOST”. A MSetN For LAN connection: Press MCN or MDN repeatedly to select the computer to which you want to send the scanned image. A MSetN If necessary, change the scanning settings.
  • Page 32 4. Scanner 2. MScanN 3. Using station 1-3: Press the desired station key. Using station 4-6: Press MLowerN, then press the desired station key. 4. MSetN A MStartN 4.1.6 Scan to FTP server (LAN connection only) You can send the scanned image to a folder on an FTP server.

  • Page 33: Scanning From A Computer (Pull Scan)

    4.2 Scanning from a computer (Pull Scan) Note: R When scanning a document, we recommend using the scanner glass rather than the automatic document feeder for better results (KX-MB2010/ KX-MB2030 only). R Do not open the document cover when scanning a document with the automatic document feeder (KX-MB2010/KX-MB2030 only).

  • Page 34: Copier

    5. Copier 5.1 Making a copy 5.1.1 Using the scanner glass MCopyN MCopy SizeN MStartN MContrastN MResolutionN MSetNMCNMDNMEN MFax Auto AnswerN * The pictured model is KX-MB2030. If the MCopyN light is OFF, turn it ON by pressing MCopyN. Set the original (page 19). If necessary, change the copy size (original document size and recording paper size), resolution and contrast according to the type of document.

  • Page 35: More Copying Features

    5.1.2 Using the automatic document feeder (KX-MB2010/KX-MB2030 only) MCopyN MStartN * The pictured model is KX-MB2010. If the MCopyN light is OFF, turn it ON by pressing MCopyN. Set the original (page 20). If necessary, change the copy size (original document size and recording paper size), resolution and contrast according to the type of document.
  • Page 36 5. Copier Example: 150 % enlarged copy Using the scanner glass (A): Original document Using the automatic document feeder (KX-MB2010/ KX-MB2030 only): Original document Example: 70 % reduced copy Using the scanner glass (A): Original document Using the automatic document feeder (KX-MB2010/ KX-MB2030 only): Original document 5.2.2 Collate copy...
  • Page 37 R The scanning area changes according to the selected setting in step 4. See the following table for details. The shaded area will be scanned. Press MPage LayoutN repeatedly to select “PAGE LAYOUT”. Press MCN or MDN repeatedly to select “QUIK ID COPY”...
  • Page 38 5. Copier Original document Page layout “8 in 1” 5.2.4 Poster feature (Scanner glass only) You can make copies divided into 2 (“1 X 2”), 4 (“2 X 2”) or 9 (“3 X 3”) sections to make enlarged copies of the individual sections.

  • Page 39: Copy Reservation

    Original document Page layout “8 in 1” “PORTRAIT” “LANDSCAPE” Note: R You can save the previous page layout setting (feature #467 on page 63). Separate N in 1 feature (Scanner glass only) You can separate an N in 1 copied document back into its original, separate pages.
  • Page 40 5. Copier Set the original (page 19). While “PC PRINTING” or “PRINTING” (KX-MB2030 only) is displayed, press MCopyN. Make necessary settings such as number of copies, resolution, zoom features and page layout features. A MStartN R “COPY RESERVED” will be displayed. The unit will start copying after the current printing job.

  • Page 41: Fax (Kx-Mb2030 Only)

    6.1 Sending a fax manually 6.1.1 Using the scanner glass By using the scanner glass, you can send a page from booklets or small size paper. MFaxN MSetN MStartN MRedialN MContrastN MQuick ScanN MResolutionN If the MFaxN light is OFF, turn it ON by pressing MFaxN.

  • Page 42: Storing Items For The One-Touch Dial Feature And Phonebook

    6. Fax (KX-MB2030 only) fax transmissions and receptions, make sure feature #402 is activated (page 59). For an explanation of the messages, see page 73. 6.1.2 Using the automatic document feeder MFaxN MMonitorN MStartN MQuick ScanN If the MFaxN light is OFF, turn it ON by pressing MFaxN.

  • Page 43: Sending A Fax Using One-Touch Dial Feature And Phonebook

    MMenuN Note: R A hyphen or a space entered in a telephone number counts as 2 digits. 6.2.3 Editing a stored item MPhonebookN Press MCN or MDN repeatedly to display the desired item. A MMenuN A MGN Edit the name if necessary. A MSetN Edit the telephone number if necessary.

  • Page 44: Broadcast Transmission

    6. Fax (KX-MB2030 only) MStartN 6.4 Broadcast transmission You can send the same document to multiple parties (up to 20). To use this feature, store the fax numbers into broadcast memory as follows. Broadcast: Store items using one-touch dial or phonebook (page 42).
  • Page 45 6.4.2 Adding a new item into the broadcast memory MPhonebookN Press MCN or MDN repeatedly to display the desired broadcast memory location (“<BROADCAST>” or “<MANUAL BROAD>”). A MMenuN A MGN Press MCN or MDN repeatedly to display the item you want to add.

  • Page 46: Sending An Electronic Document As A Fax Message From Your Computer

    6. Fax (KX-MB2030 only) 6.5 Sending an electronic document as a fax message from your computer You can access the fax function from a Windows application using Multi-Function Station. For example, to send a document created from WordPad, proceed as follows. Open the document you want to send.

  • Page 47: Receiving A Fax Manually - Auto Answer Off

    6.7 Receiving a fax manually – Auto answer OFF R A4 or letter size recording paper can be used. R Use this mode with an extension telephone. 6.7.1 Activating TEL mode Press MFax Auto AnswerN repeatedly to display “TEL MODE”. R The MFax Auto AnswerN light turns OFF.

  • Page 48: Junk Fax Prohibitor (Preventing Fax Reception From Undesired Callers)

    6. Fax (KX-MB2030 only) – remote access to your phone company’s Voice Mail (if you subscribed) Note: R If the call is a phone call, the answering machine will record voice messages. If a fax calling tone is detected, the fax machine will receive a fax automatically.

  • Page 49: Receiving A Fax On Your Computer

    2. Press MEN repeatedly to display “JUNK LIST DISP.”. A MSetN 3. Press MCN or MDN repeatedly to display the desired item. A MFN R To cancel erasing, press MStopN, then press MMenuN. 4. MSetN A MMenuN 6. Fax (KX-MB2030 only) 6.10 Receiving a fax on your computer You can receive a fax document on your computer.

  • Page 50: Web Fax Preview (Lan Connection Only)

    6. Fax (KX-MB2030 only) 6.11 Web fax preview (LAN connection only) You can display a received fax document in your web browser, and print or save the necessary document after you confirm the image. Important: R Web fax preview will not be activated when using the unit for the first time.

  • Page 51: Caller Id (Kx-Mb2030 Only)

    7.1 Caller ID service This unit is compatible with the Caller ID service offered by your local telephone company. To use this unit’s Caller ID features, you must subscribe to a Caller ID service. Make sure the following ring count is set to 2 or more rings beforehand.

  • Page 52: Storing Caller Information

    7. Caller ID (KX-MB2030 only) MSetN R To cancel erasing, press MStopN, then MMenuN. MSetN A MStopN 7.3.2 Erasing specific caller information R Make sure that the MFaxN light is ON. MCaller IDN Press MCN or MDN repeatedly to display the desired item.

  • Page 53: Distinctive Ring (Kx-Mb2030 Only)

    8.1 Distinctive Ring service When a call is made to one of your phone numbers, the telephone company sends a ring pattern to your telephone line to indicate which number the call is intended for. By setting up this unit for Distinctive Ring, you can make the unit automatically start fax reception when a call comes to the fax number.

  • Page 54: Programmable Features

    9. Programmable Features 9.1 Programming MMenuN MSetN MMenuN Press MBN and the 3-digit code (page 55 to page 69). Press the appropriate selection to display the desired setting. R This step will vary depending on the feature. MSetN Press MMenuN to exit. To select features through the web browser interface (LAN connection only) You can change features through the web browser...

  • Page 55: Basic Features

    9.2 Basic features Feature/Code Setting the quick setup MBNM1NM0NM0N (KX-MB2030 only) Setting the date and time MBNM1NM0NM1N Setting your logo MBNM1NM0NM2N (KX-MB2030 only) Setting your fax number MBNM1NM0NM3N (KX-MB2030 only) Selecting the language MBNM1NM1NM0N Setting the dialing mode MBNM1NM2NM0N (KX-MB2030 only) Setting flash time MBNM1NM2NM1N (KX-MB2030 only)
  • Page 56 9. Programmable Features Feature/Code Selecting the scale MBNM1NM4NM7N Changing the password for feature programming via remote operation MBNM1NM5NM5N Setting the toner maintenance time MBNM1NM5NM8N Resetting all features (and deleting all data in memory) MBNM1NM5NM9N Setting the ringer pattern MBNM1NM6NM1N (KX-MB2030 only) Setting the beep sounds and keytones MBNM1NM6NM5N...
  • Page 57 Feature/Code Changing the ring count in FAX ONLY mode MBNM2NM1NM0N (KX-MB2030 only) Setting the Caller ID list to print automatically MBNM2NM1NM6N (KX-MB2030 only) Setting the time adjustment MBNM2NM2NM6N (KX-MB2030 only) Setting the recording paper size in the paper input tray MBNM3NM8NM0N Setting the recording paper size in the manual input tray...
  • Page 58 9. Programmable Features Feature/Code Setting the waiting time for the power save mode MBNM4NM0NM3N Holding the previous contrast setting MBNM4NM6NM2N Setting the default operation mode MBNM4NM6NM3N (KX-MB2030 only) Setting the default operation mode timer MBNM4NM6NM4N (KX-MB2030 only) Setting toner save feature MBNM4NM8NM2N Selection To set the length of time before the unit enters power save mode.

  • Page 59: Fax Features (Kx-Mb2030 Only)

    9.3 Fax features (KX-MB2030 only) Feature/Code Erasing all items stored for the one-touch dial and phonebook MBNM2NM8NM9N Printing a confirmation report MBNM4NM0NM1N Setting the journal report to print automatically MBNM4NM0NM2N Sending documents overseas MBNM4NM1NM1N Selection M0N “NO” (default) M1N “YES” R Disconnect the telephone line cord, USB cable and LAN cable before activating this feature.
  • Page 60 9. Programmable Features Feature/Code Sending a fax at a specific time MBNM4NM1NM2N Setting the Error Correction Mode (ECM) MBNM4NM1NM3N Setting the connecting tone MBNM4NM1NM6N Setting the maximum fax speed MBNM4NM1NM8N Activating the Distinctive Ring feature MBNM4NM3NM0N Selection This feature allows you to take advantage of low-cost calling hours offered by your telephone company.
  • Page 61 Feature/Code Setting the ring pattern for fax (Distinctive Ring feature) MBNM4NM3NM1N Setting auto reduction feature MBNM4NM3NM2N Changing the fax activation code MBNM4NM3NM4N Setting the memory reception alert MBNM4NM3NM7N Setting friendly reception MBNM4NM3NM8N Selection M1N “A” M2N “B” M3N “C” M4N “D” M5N “B-D”...
  • Page 62 9. Programmable Features Feature/Code Receiving a fax into the computer MBNM4NM4NM2N Setting the computer for PC fax reception MBNM4NM4NM3N Setting the fax preview mode MBNM4NM4NM8N Setting the web fax preview access code MBNM4NM5NM0N Setting notification of fax reception MBNM4NM5NM1N Resetting fax features to their default settings MBNM4NM5NM9N Setting the PC information for...

  • Page 63: Copy Features

    9.4 Copy features Feature/Code Setting the input tray to use for copy MBNM4NM6NM0N Changing the default copy resolution MBNM4NM6NM1N Holding the previous page layout setting MBNM4NM6NM7N Holding the previous zoom setting MBNM4NM6NM8N Holding the previous collate setting MBNM4NM6NM9N Holding the previous edge setting MBNM4NM7NM3N Setting the frame margin...

  • Page 64: Pc Print Features

    9. Programmable Features 9.5 PC print features Feature/Code Changing the data timeout setting MBNM7NM7NM4N Setting mutual A4/letter print MBNM7NM7NM6N Selection The unit will automatically print the remaining data in memory when the computer does not send data to the unit during the set time. 1.

  • Page 65: Scan Features

    9.6 Scan features Feature/Code Setting the scan mode for Push Scan MBNM4NM9NM3N Holding the previous scanning parameter for Push Scan MBNM4NM9NM4N Setting the information for scan to email address (LAN connection only) R This feature can be programmed only through the web browser interface.
  • Page 66 9. Programmable Features Feature/Code Registering the scan to email address destinations (LAN connection only) R This feature can be programmed only through the web browser interface. Setting the information for scan to FTP (LAN connection only) R This feature can be programmed only through the web browser interface.

  • Page 67: Lan Features

    9.7 LAN features Feature/Code LAN setting with a DHCP server MBNM5NM0NM0N Setting the IP address for the LAN connection MBNM5NM0NM1N Setting the Subnet mask for the LAN connection MBNM5NM0NM2N Setting the default gateway for the LAN connection MBNM5NM0NM3N Setting the primary DNS server for the LAN connection MBNM5NM0NM4N...
  • Page 68 9. Programmable Features Feature/Code Approving users for the LAN connection MBNM5NM3NM2N Setting the IP address automatically for the LAN connection MBNM5NM3NM3N Setting HTTPD for the LAN connection MBNM5NM3NM4N IPv6 protocol MBNM5NM3NM5N Setting the primary WINS server for the LAN connection MBNM5NM3NM8N Setting the secondary WINS server for the LAN...
  • Page 69 Feature/Code Erasing all email addresses, FTP destinations, and SMB folder destinations stored in the unit MBNM5NM7NM8N Selection M0N “NO” (default) M1N “YES” R Disconnect the telephone line cord (KX-MB2030 only), USB cable and LAN cable before activating this feature. To erase all email addresses: 1.

  • Page 70: Network Features (Lan Connection Only)

    9. Programmable Features 9.8 Network features (LAN connection only) These features can be programmed through the web browser interface. Feature Setting the LAN features [LAN FEATURE] Setting the community [SNMP] name for SNMP Setting the location [SNMP] where you use this unit Displaying the link local [IPv6] address for IPv6...

  • Page 71: Useful Information

    10.1 Character entry The dial keypad is used to enter characters and numbers. – Press MFN or MEN to move the cursor. – Press the dial keys to enter characters and numbers. – Press MStopN to erase the character or number highlighted by the cursor.

  • Page 72: Canceling The Operations

    10. Useful Information R When another person is adjusting stored data in the unit, it may be overwritten. Make sure the unit is not currently being used for the same function. 10.2.2 Using Device Monitor You can confirm the setting information and current status of the unit from your computer.

  • Page 73: Report Messages (Kx-Mb2030 Only)

    JUNK FAX PROH. REJECT MEMORY FULL NO DOCUMENT / FAILED PICKUP OTHER FAX NOT RESPONDING PRESSED THE ‘Stop’ KEY THE COVER WAS OPENED For assistance, please visit http://www.panasonic.com/help Code Cause & Solution 40-42 R A transmission or reception error occurred. Try 46-72 again or check with the other party.

  • Page 74: Display Messages

    “DRUM LIFE LOW REPLACE SOON” “EMAIL SIZE OVER” For assistance, please visit http://www.panasonic.com/help Cause & Solution R There is something wrong with the unit. Contact our service personnel. R There is something wrong with the drum cartridge. Replace the drum cartridge and the toner cartridge.
  • Page 75 “REMOVE PAPER IN INPUT TRAY #2” “REPLACE DRUM CHANGE SUPPLIES” For assistance, please visit http://www.panasonic.com/help Cause & Solution R The unit has a document in memory. See the other displayed message instructions to print out the document. For fax memory capacity, see page 97.
  • Page 76 “CHANGE SUPPLIES” “TOP COVER OPEN” “TRANSMIT ERROR” For assistance, please visit http://www.panasonic.com/help Cause & Solution R The memory is full of received documents due to a lack of recording paper or a recording paper jam. Load paper (page 14) or remove the jammed paper (page 85).

  • Page 77: When A Function Does Not Work

    – Remote Control – PC FAX (KX-MB2030 only) – Device Monitor For assistance, please visit http://www.panasonic.com/help Cause & Solution R Check the connections (page 17, 25). R High humidity may cause the recording paper to curl. Try turning the paper over and re-inserting it.

  • Page 78: Printing Problems

    11.3.3 Scanner Problem I cannot scan. For assistance, please visit http://www.panasonic.com/help Cause & Solution R You may have changed the feature programming password. If you do not remember it, assign a new password using feature #155 (page 56). When required to enter the current password, enter “0101”...
  • Page 79 R The IP address of the unit may have changed. To detect the IP address, proceed as follows. [Start] A [All Programs] or [Programs] A [Panasonic] A the unit’s name A [IP Address Checker] R The IP address for the unit will be detected.
  • Page 80 The other party complains that they cannot send a document. For assistance, please visit http://www.panasonic.com/help Cause & Solution R Try copying the document. If the copied image is clear, there may be something wrong with the other party’s machine.
  • Page 81 I cannot erase a received fax document on the web browser. For assistance, please visit http://www.panasonic.com/help Cause & Solution R If you want to set FAX ONLY mode: – press MFax Auto AnswerN repeatedly to turn ON the MFax Auto AnswerN light.
  • Page 82 To detect the IP address, proceed as follows. [Start] A [All Programs] or [Programs] A [Panasonic] A the unit’s name A [IP Address Checker] R The IP address for the unit will be detected.
  • Page 83 The Windows Firewall Setting Tool enables you to change the Windows Firewall security settings and to use the above functions properly. For assistance, please visit http://www.panasonic.com/help Cause & Solution R Click [Keep Blocking] and run the Windows Firewall Setting Tool to allow the data transmission for Multi-Function Station (page 83).
  • Page 84 11.3.10 Notice for KX-MB200/KX-MB700/KX-FLB880 series users If you have already installed KX-MB200/KX-MB700/KX-FLB880 series Multi-Function Station on your computer, use the following instructions to modify or add the printer driver, which changes after installing the KX-MB2000 series Multi-Function Station. You can modify or add a printer driver, as follows: Start Windows and insert the KX-MB200/KX-MB700/KX-FLB880 series CD-ROM into your CD-ROM drive.

  • Page 85: Paper Jams

    12.1 Recording paper jam Caution: R Do not pull out the jammed paper forcibly before opening the top cover. R To prevent injuries, be careful not to put your hands under the top cover. 12.1.1 When the recording paper has jammed inside of the unit The display will show the following: –...
  • Page 86 12. Paper Jams R Open and close the top cover (D) to clear the message. Case 2: When the recording paper has jammed near the drum and toner cartridge: 1. Pull open the paper input tray (A). 2. Open the top cover (B) by holding the indentations (C) on both sides of the unit.
  • Page 87 3. Remove the jammed paper (F) carefully by pulling it upwards. Remove the jammed paper (G) carefully by pulling it toward you. 4. Close the paper input tray. 5. Close the top cover by holding the indentations on both sides of the unit, until locked. 12.
  • Page 88 12. Paper Jams Case 3: When the recording paper has jammed near the fuser unit: 1. Open the top cover (A) by holding the indentations (B) on both sides of the unit. Caution: R The fuser unit (C) gets hot. Do not touch it.
  • Page 89 5. Close the top cover by holding the indentations on both sides of the unit, until locked. 12.1.2 When the recording paper is not fed into the unit properly The display will show the following: – “CHECK PAPER #1 PRESS START” Pull the paper input tray until it clicks into place, then pull it completely out, lifting the front part of the tray.

  • Page 90: Document Jams (Automatic Document Feeder) (Kx-Mb2010/Kx-Mb2030 Only)

    12. Paper Jams Note: R If the message is still displayed, check the recording paper specifications and re-install recording paper. See page 15 for details. 12.2 Document jams (Automatic document feeder) (KX-MB2010/ KX-MB2030 only) Note: R The pictured model is KX-MB2010. Caution: R Do not pull out the jammed document forcibly before lifting the ADF cover.
  • Page 91 Remove the jammed document (C) carefully. When the document has jammed near the document entrance: When the document has jammed near the document exit: Close the ADF cover. 12. Paper Jams...

  • Page 92: Cleaning

    13. Cleaning 13.1 Cleaning the white plates and glass Clean the white plates and glass when a black line, a white line or a dirty pattern appears on: – your recording paper, – the original document, – the scanned data, or –...
  • Page 93 13.1.2 Lower glass Turn the power switch OFF. Open the top cover (A) by holding the indentations (B) on both sides of the unit. Caution: The fuser unit (C) gets hot. Do not touch it. Note: R Do not touch the transfer roller (D). Remove the drum and toner cartridge (E) by holding the tabs.
  • Page 94 13. Cleaning Reinstall the drum and toner cartridge (G) by holding the tabs. R Make sure that the arrows (H) match, to install the drum and toner cartridge correctly. Close the top cover by holding the indentations on both sides of the unit, until locked. Caution: R To prevent injuries, be careful not to put your hands under the top cover.

  • Page 95: Cleaning The Document Feeder Rollers (Kx-Mb2010/Kx-Mb2030 Only)

    13.2 Cleaning the document feeder rollers (KX-MB2010/ KX-MB2030 only) Clean the rollers when documents frequently misfeed. Note: R The pictured model is KX-MB2010. Caution: R Do not use paper products, such as paper towels or tissues for cleaning. Turn the power switch OFF. Open the ADF cover (A) while holding the document cover (B).

  • Page 96: General Information

    10 °C – 32.5 °C (50 °F – 90.5 °F), 20 % – 70 % RH (Relative Humidity) n Dimensions: KX-MB2000: Approx. width 420 mm ´ depth 432 mm ´ height 255 mm (16 KX-MB2010/KX-MB2030: Approx. width 420 mm ´...
  • Page 97 Mass (Weight): KX-MB2000: Approx. 11 kg (24 lb) KX-MB2010/KX-MB2030: Approx. 12 kg (26 lb) n Power consumption: Standby: Approx. 5.5 W Preheat: Approx. 65 W Copy: Approx. 500 W Maximum: Approx. 950 W (When the fuser lamp turns n Power supply:...
  • Page 98 1.6 Document tray 1.7 Output tray1.8 Recording paper2. Preparation 2.1 Connections 2.2 Turning the power switch ON Help Button2.3 Help function Volume Thank you for purchasing a Panasonic fax machine. Things you should keep a record of Attach your sales receipt here.

  • Page 99: Information Of Copyrights And Licenses

    14.3 Information of copyrights and licenses R This product uses a part of NetBSD kernel. The use of a part of NetBSD kernel is based on the typical BSD style license below. Copyright (c) The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 100 14. General Information Copyright (c) 1982, 1986, 1990, 1991, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993, 1994 The Regents of the University of California. All rights reserved.
  • Page 101 Copyright (c) 1996,1999 by Internet Software Consortium. Copyright (c) 1996-1999 by Internet Software Consortium. Copyright (c) 1997 Jonathan Stone and Jason R. Thorpe. All rights reserved. Copyright (c) 1997 Christos Zoulas. All rights reserved. Copyright (c) 1997 Manuel Bouyer. All rights reserved. Copyright (c) 1997, 1998 The NetBSD Foundation, Inc.
  • Page 102 14. General Information R This product contains Net-SNMP software and is using it based on the following license conditions. ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that...
  • Page 103 ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 104 14. General Information FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 105 R This product contains NetBSD software and is using it based on the following license conditions. * Copyright (c) 1989 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Tom Truscott. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
  • Page 106 14. General Information * LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND * ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT * (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS * SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 107 R This product contains NetBSD software and is using it based on the following license conditions. * Copyright (c) 1990 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Chris Torek. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
  • Page 108 14. General Information R This product contains NetBSD software and is using it based on the following license conditions. * Copyright (c) 1989 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Tom Truscott. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
  • Page 109 * 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
  • Page 110 14. General Information * This library is free for commercial and non-commercial use as long as * the following conditions are aheared to. The following conditions * apply to all code found in this distribution, be it the RC4, RSA, * lhash, DES, etc., code;...

  • Page 111: Index

    15.1 Index #100 Quick setup: 55 #101 Date and time: 22 #102 Your logo: 22 #103 Your fax number: 23 #110 Language: 55 #120 Dialing mode: 18 #121 Flash time: 55 #145 LCD display contrast: 55 #147 Scale selection: 56 #155 Change password: 56 #158 Maintenance time: 56 #159 Set all features to default: 56...
  • Page 112 15. Index Data timeout (Feature #774): 64 Date and time (Feature #101): 22 Default copy resolution (Feature #461): 63 Default gateway (Feature #503): 67 Default operation mode (Feature #463): 58 Delayed transmission (Feature #412): 60 DHCP mode (Feature #500): 67 Dialing mode (Feature #120): 18 Display contrast (Feature #145): 55 Display messages: 74...
  • Page 113 Programming: 54 Pull scan: 33 Scan application: 33 Viewer: 33 Push scan: 30 Email: 30 Email address: 31 File: 30 FTP: 32 OCR: 31 SMB folder: 32 Viewer: 30 Quick scan: 42 Quick setup (Feature #100): 55 Receiving faxes Automatically: 46 Computer: 49 Manually: 47 Web browser: 50...
  • Page 114 Notes...
  • Page 115 Notes...
  • Page 116 For hearing or speech impaired TTY users, TTY: 1-877-833-8855 CM0310DY0-CD PNQX2827ZA...

This manual is also suitable for:

Kx-mb2010Kx-mb2030Kx-mb2000cKx-mb2010cKx-mb2030c

Table of Contents