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Do NOT connect the unit to a computer with the USB cable until prompted to do so during the setup
of Multi-Function Station (CD-ROM).
1
R This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by
your service provider/telephone company.

Operating Instructions

Model No.
2
Multi-Function Printer
KX-MB2025HK
KX-MB2030HK

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Summary of Contents for Panasonic KX-MB2025HK

  • Page 1: Operating Instructions

    Operating Instructions Multi-Function Printer KX-MB2025HK Model No. KX-MB2030HK Do NOT connect the unit to a computer with the USB cable until prompted to do so during the setup of Multi-Function Station (CD-ROM). R This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by...
  • Page 2 R All other trademarks identified herein are the property of their respective owners. Copyright: R This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.
  • Page 3: Important Information

    Red 630 nm typical cartridges and drum cartridges are recommended. We cannot be responsible for problems that may be Green 520 nm typical caused by a non-Panasonic toner cartridge or drum Blue 465 nm typical cartridge: Emission duration : Continuous –...
  • Page 4: Moving The Unit

    Important Information printing. Leave the power turned ON for a minimum Moving the unit of 30 minutes after printing. Location When moving the unit, hold by the grips (A) on both sides. R To avoid malfunction, do not position the unit near appliances such as TVs or speakers which generate an intense magnetic field.
  • Page 5: Table Of Contents

    Table of Contents 1. Introduction and Installation Broadcast transmission .......44 Sending an electronic document as a fax Accessories message from your computer .....46 Supplied accessories ........7 Receiving Faxes Accessory information ........7 Selecting the way to use your unit ....46 Finding the Controls Receiving a fax automatically –...
  • Page 6 Table of Contents 12. Paper Jams Jams 12.1 Recording paper jam ........88 12.2 Document jams (Automatic document feeder) ............93 13. Cleaning Cleaning 13.1 Cleaning the white plates and glass ....95 13.2 Cleaning the document feeder rollers ............98 14. General Information Printed Reports 14.1 Reference lists and reports ......99 Specifications...
  • Page 7: Introduction And Installation

    1. . Introduction and Installation about where to buy accessories. (starter) To ensure that the unit operates properly, we recommend the use of Panasonic toner and drum cartridges. n Replacement accessory – Toner cartridge R Model No. (Part No.): KX-FAT411H R Prints about 2,000 pages at ISO/IEC 19752 standard page.
  • Page 8: Button Descriptions

    1. Introduction and Installation R To erase a character/number. 1.3 Button descriptions MLowerN R To select station 4-6 for the one-touch dial feature ABCDE (page 42, 43). MFax Auto AnswerN R To turn the auto answer setting ON/OFF (page 47). MFaxN R To switch to the fax mode (page 19, 41).
  • Page 9: Overview

    1. Introduction and Installation 1.4.2 Rear view 1.4 Overview 1.4.1 Front view * The pictured model is KX-MB2030. Recording paper guides LED (KX-MB2030 only) LAN interface connector (KX-MB2030 only) R 10Base-T/100Base-TX Power inlet Manual input tray (Rear cover) External telephone jack Telephone line jack Top cover USB interface connector...
  • Page 10: Toner Cartridge And Drum Cartridge

    R We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of a non-Panasonic toner and drum cartridges. R Do not add toner to the toner cartridge.
  • Page 11 1. Introduction and Installation Open the top cover (H) by holding the indentations Install the drum and toner cartridge (L) by holding (I) on both sides of the unit. the tabs. Note: R Make sure that the arrows (M) match, to install R Do not touch the transfer roller (J).
  • Page 12 R To ensure that the unit operates properly, we recommend the use of Panasonic toner and drum cartridges. See page 7 for accessory information. R To maintain print quality and machine life, we...
  • Page 13: Output Tray

    1. Introduction and Installation vary depending on the usage environment). Remove 1.6 Output tray the printed paper before the output tray becomes full. Insert the output tray extender (A) until it clicks into If the top part of the extender is detached place, and then press the centre part (B) of the extender 1.
  • Page 14: Recording Paper

    1. Introduction and Installation Pull the paper input tray (A) until it clicks into place, 1.7 Recording paper then pull it completely out, lifting the front part of the tray. The paper input tray unit can hold: – Up to 250 sheets of 60 g/m to 75 g/m paper.
  • Page 15 1. Introduction and Installation match the paper size mark. Pinch the right side of the Caution for the paper input tray recording paper guide (E), then slide it to adjust the R Do not drop the paper input tray. width to the size of the recording paper. R Make sure that the recording paper is under the paper limit mark (F), and the paper should not be loaded over the snubbers (G).
  • Page 16 1. Introduction and Installation Insert the paper, print-side down (B) until the unit grasps the paper and a single beep is heard. Note: R To print from the manual input tray; – when printing with the computer, select #2 for the printer properties.
  • Page 17: Preparation

    2. Preparation IMPORTANT NOTICE FOR THE USB 2.1 Connections CONNECTION R DO NOT CONNECT THE UNIT TO A Caution: COMPUTER WITH THE USB CABLE UNTIL 2. . Preparation R When you operate this product, the power outlet PROMPTED TO DO SO DURING THE SETUP should be near the product and easily accessible.
  • Page 18: Turning The Power Switch On

    2. Preparation 2.2 Turning the power switch ON 2.3 Dialling mode Turn the power switch to the ON position (A). If you cannot dial (page 41), change this setting according to your telephone line service. MMenuN MSetN MMenuN Press MBNM1NM2NM0N to display “DIALLING MODE”. Press M1N or M2N to select the desired setting.
  • Page 19: Selecting The Operation Mode (Scan/Copy/Fax)

    2. Preparation 2.4 Selecting the operation mode 2.5 Setting the original (Scan/Copy/Fax) 2.5.1 Using the scanner glass You can select the desired mode by pressing one of the following buttons. – MScanN: Select this mode when using the unit as a scanner (page 30).
  • Page 20 2. Preparation Minimum document size 2.5.2 Using the automatic document feeder 128 mm Maximum document size Insert the document (up to 20 pages) FACE UP into 216 mm the feeder until a single beep is heard. Adjust the width of the document guides (A) to fit the Effective scanning area actual size of the document.
  • Page 21: Help Function

    2. Preparation 2.6 Help function 2.7 Adjusting the volume The unit contains helpful information, which can be Important: printed for reference. R Before adjusting the volume, set the operation – “BASIC SETTINGS” mode to fax mode. If the MFaxN light is OFF, turn –...
  • Page 22: Date And Time

    2. Preparation 2.8 Date and time 2.9 Your logo We recommend you to set the date and time. The other You can program your logo (name, company name, etc.) party will receive your unit’s date and time as the header so that it appears on the top of each page sent.
  • Page 23: Your Fax Number

    2. Preparation 2.10 Your fax number 2.11 Configuring the unit to access the LAN (KX-MB2030 You can program your fax number so that it appears on the top of each page sent. only) You can print documents, scan documents, receive MMenuN MStopN faxes or send faxes using a computer connected to the...
  • Page 24: Installing Multi-Function Station

    2.12.1 Required computer environment 2. Enter the default gateway of the network. A MSetN Panasonic Multi-Function Station software enables the Press MMenuN to exit. unit to carry out the following functions: – Printing on plain paper, thin paper and labels Install Multi-Function Station on the computer that you want to use it with.
  • Page 25 2. Preparation Install KB835732 from Microsoft download 2. Connect the unit to a computer with the USB cable site before installing Easy Print Utility. (A), then click [Next]. – Windows XP Service Pack 2 or later. Note: R A USB cable is not supplied. Please purchase a shielded Type-A male/Type-B male USB cable.
  • Page 26: Starting Multi-Function Station

    Multi-Function Station. fax message (page 46). [Start] A [All Programs] or [Programs] A R To display a fax document received on the computer [Panasonic] A the unit’s name A [Uninstall]. Then (page 51). follow the on-screen instructions. [Remote Control] (page 74) R To program the features.
  • Page 27 2. Preparation For Windows XP: R To display usage tips. 1. [Start] A [Control Panel] A [Internet Options] A [Programs] A [E-mail] 2. Select the desired MAPI-compliant Email software R To display information about Multi-Function Station. such as [Outlook Express], etc. A [OK] Note: For Windows Vista: R You can confirm if the unit is connected to your...
  • Page 28: Printer

    3. Printer Setting the printer properties 3.1 Printing from Windows You can change the printer setting in step 3. We applications recommend that you test paper (especially special sizes 3. . Printer and types of paper) on the unit before purchasing large You can print a file created in a Windows application.
  • Page 29: Easy Print Utility

    [Output]: Number of prints, paper source, media type 3.2 Easy Print Utility [Quality]: Colour mode, toner save [Effects]: Header, watermark, footer By printing using the Panasonic Easy Print Utility instead of the printer driver, you can use useful printing features Combining multiple documents for your convenience.
  • Page 30: Scanner

    4. Scanner For LAN connection (KX-MB2030 only): 4.1 Scanning from the unit (Push Press MCN or MDN repeatedly to select the computer to Scan) which you want to send the scanned image. A MSetN 4. . Scanner You can easily scan the document by using the operation If necessary, change the scanning settings.
  • Page 31 4. Scanner For USB connection: 4.1.5 Scan to email address (KX-MB2030, Press MCN or MDN repeatedly to select “USB HOST”. LAN connection only) A MSetN You can send the scanned image as an attachment For LAN connection (KX-MB2030 only): without using email software. Press MCN or MDN repeatedly to select the computer to Important: which you want to send the scanned image.
  • Page 32 4. Scanner 3. Using station 1-3: If necessary, change the scanning settings. Press MEN, press MCN or MDN repeatedly to select the desired Press the desired station key. setting. A MSetN Using station 4-6: MStartN Press MLowerN, then press the desired station R The scanned image will be automatically saved key.
  • Page 33: Scanning From A Computer (Pull Scan)

    4. Scanner R To save the scanned image, select [Save As ...] 4.2 Scanning from a computer from the [File] menu. (Pull Scan) R To cancel scanning while the document is being scanned, click [Cancel]. Note: Note: R When scanning a document, we recommend using R You can display images in applications that support the scanner glass rather than the automatic TIFF, JPEG, PCX, DCX and BMP formats.
  • Page 34: Copier

    5. Copier 2. Press MCN or MDN repeatedly to select the size of your 5.1 Making a copy original document. A MSetN 3. Press MCN or MDN repeatedly to select the size of recording paper size. 5. . Copier 5.1.1 Using the scanner glass R When “#2”...
  • Page 35: More Copying Features

    5. Copier 5.1.2 Using the automatic document feeder 5.2 More copying features R Make sure that the MCopyN light is ON. MCopyN 5.2.1 Zoom copy (enlargement / reduction) Set the original (page 19). Press MZoomN repeatedly to select the zoom rate that fits the size of your document and recording paper.
  • Page 36 5. Copier Example: 150 % enlarged copy 2. Place the next document on the scanner glass and press MSetN. Repeat this until you have Using the scanner glass (A): scanned all pages, and then press MStartN. Original document Enlarged copy R The unit will start copying.
  • Page 37 5. Copier R The scanning area changes according to the Original document Page layout selected setting in step 4. See the following table for details. The shaded area will be scanned. “4 in 1” “LANDSCAPE” Press MPage LayoutN repeatedly to select “PAGE LAYOUT”.
  • Page 38 5. Copier Set the original (page 19). Original document Page layout R To make a portrait copy, set the original in portrait “8 in 1” direction. To make a landscape copy, set the original in landscape direction. Press MPage LayoutN repeatedly to select “PAGE LAYOUT”.
  • Page 39: Copy Reservation

    5. Copier Enter the desired edge width of long edge using the Original document Page layout dial keypad. A MSetN “8 in 1” “PORTRAIT” Press MCN or MDN repeatedly to select “SHORT EDGE”. A MSetN Enter the desired edge width of short edge using the dial keypad.
  • Page 40 5. Copier While “PC PRINTING” or “PRINTING” is displayed, press MCopyN. Make necessary settings such as number of copies, resolution, zoom features and page layout features. A MStartN R “COPY RESERVED” will be displayed. The unit will start copying after the current printing job.
  • Page 41: Fax

    6. Fax To select the resolution 6.1 Sending a fax manually 1. Press MResolutionN repeatedly. – “STANDARD”: For normal-sized characters. 6. . Fax 6.1.1 Using the scanner glass – “FINE”: For small-sized characters. – “SUPER FINE”: For very small-sized characters. By using the scanner glass, you can send a page from booklets or small size paper.
  • Page 42: Storing Items For The One-Touch Dial Feature And Phonebook

    6. Fax fax transmissions and receptions, make sure feature R Make sure that the MFaxN light is ON. #402 is activated (page 61). For an explanation of the messages, see page 76. Station keys MPhonebookN MMenuN MStopN 6.1.2 Using the automatic document feeder MFaxN MLowerN MFaxN...
  • Page 43: Sending A Fax Using One-Touch Dial Feature And Phonebook

    6. Fax Press MCN or MDN repeatedly to display the desired 6.3 Sending a fax using one-touch item. A MMenuN A MGN dial feature and phonebook Edit the name if necessary. A MSetN Edit the telephone number if necessary. A MSetN Before using this feature, store the desired names and A MStopN telephone numbers into the one-touch dial feature and...
  • Page 44: Broadcast Transmission

    6. Fax MStartN 6.4 Broadcast transmission You can send the same document to multiple parties (up to 20). To use this feature, store the fax numbers into broadcast memory as follows. Broadcast: Store items using one-touch dial or phonebook (page 42). Manual broadcast: Store items using one-touch dial or phonebook (page 42).
  • Page 45 6. Fax To send the same document using the automatic 6.4.2 Adding a new item into the broadcast document feeder memory 1. Set the original (page 20). MPhonebookN 2. If necessary, change the resolution (page 41) and the contrast (page 41). Press MCN or MDN repeatedly to display the desired broadcast memory location (“<BROADCAST>”...
  • Page 46: Sending An Electronic Document As A Fax Message From Your Computer

    6. Fax 6.5 Sending an electronic 6.6 Selecting the way to use your document as a fax message from unit your computer Depending on your situation, select the way you prefer to use your unit. You can access the fax function from a Windows –...
  • Page 47: Receiving A Fax Automatically - Auto Answer On

    6. Fax Note: 6.7 Receiving a fax automatically R Make sure feature #404 is set to “TEL” beforehand – Auto answer ON (page 61). How to receive phone calls and faxes R A4 or letter size recording paper can be used. You have to answer all calls manually.
  • Page 48: Receiving A Fax Manually - Auto Answer Off

    6. Fax ON (feature #434 on page 63) beforehand. The 6.8 Receiving a fax manually – default setting is ON. Auto answer OFF 6.8.2 Activating TEL/FAX mode R A4 or letter size recording paper can be used. Make sure feature #404 is set to “TEL/FAX” Important: beforehand (page 61).
  • Page 49: Using The Unit With An Answering Machine

    6. Fax R To answer using another telephone connected to 6.9 Using the unit with an the [EXT] jack of this unit, lift the handset, then press MStopN on the unit to talk to the other party. answering machine 6.9.1 Setting up the unit and an answering machine Connect the answering machine (A).
  • Page 50: Receive Polling (Retrieving A Fax Placed On Another Fax Machine)

    6. Fax – the fax activation code (feature #434 on 6.11 Junk fax prohibitor page 63) (preventing fax reception from Note: R If the call is a phone call, the answering machine will undesired callers) record voice messages. If you subscribe to Caller ID service (page 53), this If a fax calling tone is detected, the fax machine will feature prevents fax reception from calls that do not show receive a fax automatically.
  • Page 51: Receiving A Fax On Your Computer

    6. Fax 2. Press MEN repeatedly to display “JUNK LIST 6.12 Receiving a fax on your DISP.”. A MSetN computer 3. Press MCN or MDN repeatedly to display the desired item. A MFN You can receive a fax document on your computer. The R To cancel erasing, press MStopN, then press received fax document is saved as an image file MMenuN.
  • Page 52: Web Fax Preview (Kx-Mb2030, Lan Connection Only)

    6. Fax Select the [WEB FAX PREVIEW] tab. 6.13 Web fax preview Enter the web fax preview access code (feature #450 (KX-MB2030, LAN connection on page 52). A [Submit] only) R A list of the received fax documents will be displayed.
  • Page 53: Caller Id

    7. Caller ID 7.1 Caller ID service 7.2 Viewing and calling back using caller information This unit is compatible with the Caller ID service 7. . Caller ID offered by your local telephone company. To use this Important: unit’s Caller ID features, you must subscribe to a R If the area code of the received telephone number Caller ID service.
  • Page 54: Erasing Caller Information

    7. Caller ID 3. Enter the correct number. 7.5 Storing caller information To delete a number Press MFN or MEN to move the cursor to the number you 7.5.1 Storing in the one-touch dial feature and want to delete and press MStopN. navigator directory R Make sure that the MFaxN light is ON.
  • Page 55: Duplex Ring

    8. Duplex Ring 8.1 Using with the ring detection feature 8. . Duplex Ring When you subscribe to a duplex ring service, your telephone company will assign you a new fax number and will also tell you the assigned ring pattern. Please complete the following setup on your unit to identify the assigned ring pattern.
  • Page 56: Programmable Features

    9. Programmable Features 9.1 Programming 9. . Programmable Features MMenuN MSetN MMenuN Press MBN and the 3-digit code (page 57 to page 71). Press the appropriate selection to display the desired setting. R This step will vary depending on the feature. MSetN Press MMenuN to exit.
  • Page 57: Basic Features

    9. Programmable Features 9.2 Basic features Feature/Code Selection Setting the date and time Enter the date and time using the dial keypad. See page 22 for details. MBNM1NM0NM1N Setting your logo Enter your logo using the dial keypad. See page 22 for details. MBNM1NM0NM2N Setting your fax number Enter your fax number using the dial keypad.
  • Page 58 9. Programmable Features Feature/Code Selection Setting the toner The unit will automatically activate for maintenance, once every 24 hours. maintenance time Because this is to prevent the toner from solidifying, the noise that the unit MBNM1NM5NM8N makes during maintenance cannot be stopped. However, if the unit’s noise bothers you, you can change the start time.
  • Page 59 9. Programmable Features Feature/Code Selection Setting the time adjustment Using this feature, the unit’s date and time setting will be automatically adjusted MBNM2NM2NM6N when caller information is received. M1N “AUTO”: The date and time setting will be automatically adjusted. M2N “MANUAL” (default): Deactivates this feature. Setting the recording paper M1N “LETTER”: Letter-size paper size in the paper input tray...
  • Page 60 9. Programmable Features Feature/Code Selection Setting the default operation To select the default operation mode when the selected time of the mode timer mode (feature #464) passes. MBNM4NM6NM3N M1N “COPY” (default): Copy mode is selected as default. M2N “FAX”: Fax mode is selected as default. Note: R You cannot select the scan mode using this feature.
  • Page 61: Fax Features

    9. Programmable Features 9.3 Fax features Feature/Code Selection Changing the TEL/FAX If you use an extension telephone in TEL/FAX mode, select the desired number delayed ring count of times the extension telephone rings before the unit answers the call. MBNM2NM1NM2N M1N “1”...
  • Page 62 9. Programmable Features Feature/Code Selection Sending a fax at a specific This feature allows you to take advantage of low-cost calling hours offered by time your telephone company. This feature can be set up to 24 hours in advance of MBNM4NM1NM2N the desired time.
  • Page 63 9. Programmable Features Feature/Code Selection Setting auto reduction To receive a fax document that is longer than your recording paper. feature M0N “OFF”: Deactivates this feature. MBNM4NM3NM2N M1N “ON” (default): The unit will fit received documents onto your recording paper. Changing the fax activation If you wish to use an extension telephone to receive faxes, activate this feature code...
  • Page 64 9. Programmable Features Feature/Code Selection Receiving a fax into the If you wish to receive a fax into a computer, activate this feature and run [PC computer FAX] from Multi-Function Station. MBNM4NM4NM2N This feature is available when the fax preview mode is turned OFF (feature #448 on page 52) (KX-MB2030 only).
  • Page 65: Copy Features

    9. Programmable Features 9.4 Copy features Feature/Code Selection Setting the input tray to use M1N “#1” (default): The paper input tray is selected. The displayed paper size for copy depends on the recording paper size setting (feature #380 on page 59). MBNM4NM6NM0N M2N “#2”: The manual input tray is selected.
  • Page 66: Pc Print Features

    9. Programmable Features 9.5 PC print features Feature/Code Selection Changing the data timeout The unit will automatically print the remaining data in memory when the setting computer does not send data to the unit during the set time. MBNM7NM7NM4N 1. MMenuN A MBNM7NM7NM4N A MSetN 2.
  • Page 67: Scan Features

    9. Programmable Features 9.6 Scan features Feature/Code Selection Setting the scan mode for M1N “VIEWER” (default): The scanned image will be displayed in the Push Scan [Multi-Function Viewer] window. MBNM4NM9NM3N M2N “FILE”: The scanned image will be saved as a file. M3N “EMAIL”: The scanned image will be saved for email attachment.
  • Page 68 9. Programmable Features Feature/Code Selection Setting the information for When you send scanned files to an FTP server, you can register the FTP scan to FTP (KX-MB2030, LAN destinations (up to 6 destinations) to the unit through the web browser interface. connection only) 1.
  • Page 69: Lan Features (Kx-Mb2030 Only)

    9. Programmable Features 9.7 LAN features (KX-MB2030 only) Feature/Code Selection LAN setting with a DHCP M0N “DISABLED”: Deactivates this feature. server M1N “ENABLED” (default): The following will be allocated automatically using a MBNM5NM0NM0N DHCP (Dynamic Host Configuration Protocol) server. – IP address –...
  • Page 70 9. Programmable Features Feature/Code Selection IP filtering for the LAN M0N “DISABLED” (default): Deactivates this feature. connection M1N “ENABLED”: The unit will deny/approve access from the pre-programmed MBNM5NM3NM2N IP patterns. You can program whether to deny or approve IP addresses. Up to 4 patterns each for IPv4 and IPv6 can be programmed through the web browser interface.
  • Page 71 9. Programmable Features Feature/Code Selection Erasing all email addresses, M0N “NO” (default) FTP destinations, and SMB M1N “YES” folder destinations stored in R Disconnect the telephone line cord, USB cable and LAN cable before the unit activating this feature. MBNM5NM7NM8N To erase all email addresses: 1.
  • Page 72: Network Features (Kx-Mb2030, Lan Connection Only)

    9. Programmable Features 9.8 Network features (KX-MB2030, LAN connection only) These features can be programmed through the web browser interface. Feature Selection Setting the LAN features [LAN FEATURE] Enter the LAN feature settings. See page 69 for details. Setting the community [SNMP] Enter the SNMP community name.
  • Page 73: Character Entry

    10. Useful Information D Lowercase letters 10.1 Character entry *1 When you enter email address (i.e. scan to email address feature on page 31), lowercase letters The dial keypad is used to enter characters and will be displayed first (KX-MB2030, LAN 10.
  • Page 74: Status Of The Unit

    10. Useful Information 10.2.2 Using Device Monitor 10.2 Status of the unit You can confirm the setting information and current status of the unit from your computer. 10.2.1 Using Remote Control Start Multi-Function Station. You can easily operate the following functions from your [Utilities] A [Device Monitor] computer.
  • Page 75: Cancelling The Operations

    10. Useful Information 10.3 Cancelling the operations You can cancel the current operation from the unit. You can also select the desired operation to cancel. MStopN R “USER STOPPED” is displayed. R If “USER STOPPED” is not displayed, go to step To cancel printing: Press MStopN repeatedly to display “STOP PRINTING?”.
  • Page 76: Help

    11. Help 11.1 Report messages To indicate the unit’s fax transmission/reception status, one of the following messages will be printed on the sending 11. . Help and journal reports (page 41). Message Code Cause & Solution COMMUNICATION ERROR 40-42 R A transmission or reception error occurred. Try 46-72 again or check with the other party.
  • Page 77: Display Messages

    11. Help 11.2 Display messages To indicate the unit’s status, one or more of the following messages will appear on the display. Display Cause & Solution “CALL SERVICE” R There is something wrong with the unit. Contact our service personnel. “CHANGE DRUM”...
  • Page 78 11. Help Display Cause & Solution “FAX IN MEMORY” R The unit has a document in memory. See the other displayed message instructions to print out the document. For fax memory capacity, see page 100. R If the PC fax setting (feature #442 on page 64) is set to “ALWAYS”, –...
  • Page 79 11. Help Display Cause & Solution “REMOVE PAPER IN INPUT R The recording paper is installed in the manual input tray when trying to receive faxes or print reports. Remove the recording paper from manual TRAY #2” input tray. “REPLACE DRUM CHANGE R The drum cartridge’s service life is finished.
  • Page 80: When A Function Does Not Work

    11. Help 11.3 When a function does not work 11.3.1 General Problem Cause & Solution The unit does not work. R Check the connections (page 17, 25). The output tray becomes full R High humidity may cause the recording paper to curl. Try turning the paper quickly or the recording paper over and re-inserting it.
  • Page 81: Printing Problems

    11. Help Problem Cause & Solution Email related functions do not R For environments where Secure Sockets Layer (SSL) encryption is required work properly. to send and receive email, additional email server configuration and/or the use of another email system may be required. 11.3.2 Printing problems Problem Cause &...
  • Page 82 R The IP address of the unit may have changed. To detect the IP address, proceed as follows. [Start] A [All Programs] or [Programs] A [Panasonic] A the unit’s name A [IP Address Checker] R The IP address for the unit will be detected.
  • Page 83 11. Help Problem Cause & Solution The other party complains R Try copying the document. If the copied image is clear, there may be about the quality of their something wrong with the other party’s machine. received documents. If the copied image is not clear, too dark, or black and white lines or smudges appear, refer to “11.3.2 Printing problems”, page 81.
  • Page 84 11. Help Problem Cause & Solution When an extension telephone R You must set remote fax activation to ON (feature #434 on page 63) is connected, I cannot receive beforehand. documents by pressing R Press MGNMGNMGNM9N firmly. MGNMGNMGNM9N. R You may have changed the remote fax activation code from MGNMGNMGNM9N (default setting).
  • Page 85 – Device Monitor To detect the IP address, proceed as follows. [Start] A [All Programs] or [Programs] A [Panasonic] A the unit’s name A [IP Address Checker] R The IP address for the unit will be detected.
  • Page 86 11. Help Problem Cause & Solution The [Windows Security Alert] R Click [Keep Blocking] and run the Windows Firewall Setting Tool to allow dialogue box appears and the data transmission for Multi-Function Station (page 86). asks if I want to block [PCCMFLPD] and I cannot operate the following functions after installing the...
  • Page 87 R The [Windows Firewall] dialogue box will appear. 3. Click the [Exceptions] tab. 4. Confirm that [Panasonic Trap Monitor Service] and [Panasonic LPD] are displayed and checked on the [Programs and Services] list. To confirm the security settings (For Windows Vista users) 1.
  • Page 88: Paper Jams

    12. Paper Jams Case 1: 12.1 Recording paper jam When the recording paper has jammed near the manual input tray: Caution: 12. . Paper Jams 1. Pull open the paper input tray (A). R Do not pull out the jammed paper forcibly before opening the top cover.
  • Page 89 12. Paper Jams 3. Close the paper input tray. Case 2: When the recording paper has jammed near the drum and toner cartridge: 1. Pull open the paper input tray (A). R Open and close the top cover (D) to clear the message.
  • Page 90 12. Paper Jams 3. Remove the jammed paper (F) carefully by pulling it 4. Close the paper input tray. upwards. 5. Close the top cover by holding the indentations on Remove the jammed paper (G) carefully by pulling it both sides of the unit, until locked. toward you.
  • Page 91 12. Paper Jams Case 3: 3. Remove the jammed paper (F) carefully by pulling it upwards. When the recording paper has jammed near the fuser unit: 1. Open the top cover (A) by holding the indentations (B) on both sides of the unit. 4.
  • Page 92 12. Paper Jams 5. Close the top cover by holding the indentations on 12.1.2 When the recording paper is not fed both sides of the unit, until locked. into the unit properly The display will show the following: – “CHECK PAPER #1 PRESS START” Pull the paper input tray until it clicks into place, then pull it completely out, lifting the front part of the tray.
  • Page 93: Document Jams (Automatic Document Feeder)

    12. Paper Jams Note: 12.2 Document jams (Automatic R If the message is still displayed, check the recording paper specifications and re-install recording paper. document feeder) See page 15 for details. Caution: R Do not pull out the jammed document forcibly before lifting the ADF cover.
  • Page 94 12. Paper Jams Remove the jammed document (C) carefully. When the document has jammed near the document entrance: When the document has jammed near the document exit: Close the ADF cover.
  • Page 95: Cleaning

    13. Cleaning Hold the document cover while cleaning the white 13.1 Cleaning the white plates and plates (B) and the scanner glass (C). glass 13. . Cleaning Clean the white plates and glass when a black line, a white line or a dirty pattern appears on: –...
  • Page 96 13. Cleaning Remove the drum and toner cartridge (E) by holding 13.1.2 Lower glass the tabs. Turn the power switch OFF. Open the top cover (A) by holding the indentations (B) on both sides of the unit. Clean the lower glass (F) with a soft and dry cloth. Caution: The fuser unit (C) gets hot.
  • Page 97 13. Cleaning Reinstall the drum and toner cartridge (G) by holding Close the top cover by holding the indentations on the tabs. both sides of the unit, until locked. Caution: R Make sure that the arrows (H) match, to install the drum and toner cartridge correctly.
  • Page 98: Cleaning The Document Feeder Rollers

    13. Cleaning Close the ADF cover. 13.2 Cleaning the document feeder rollers Clean the rollers when documents frequently misfeed. Caution: R Do not use paper products, such as paper towels or tissues for cleaning. Turn the power switch OFF. Open the ADF cover (A) while holding the document cover (B).
  • Page 99: General Information

    14. General Information 14.1 Reference lists and reports 14.2 Specifications You can print out the following lists and reports for your n Applicable lines: 14. . General Information reference. Public Switched Telephone Network – “SETUP LIST” n Document size: – “TEL NO. LIST” Max.
  • Page 100 14. General Information ITU-T No.1 Test Chart n Power supply: 220–240 V AC, 50/60 Hz n Memory capacity (for operation and storing memory): 32 MB n Fax memory capacity: 3.5 MB in total Approx. 110 pages of memory reception Approx. 150 pages of memory transmission (Based on the ITU-T No.
  • Page 101 The actual number of Thank you for purchasing a Panasonic fax machine. Things you should keep a record of Attach your sales receipt here.
  • Page 102: Information Of Copyrights And Licences (Kx-Mb2030 Only)

    14. General Information 14.3 Information of copyrights and licences (KX-MB2030 only) R This product uses a part of NetBSD kernel. The use of a part of NetBSD kernel is based on the typical BSD style licence below. Copyright (c) The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 103 14. General Information Copyright (c) 1982, 1986, 1990, 1991, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993, 1994 The Regents of the University of California. All rights reserved.
  • Page 104 14. General Information Copyright (c) 1996,1999 by Internet Software Consortium. Copyright (c) 1996-1999 by Internet Software Consortium. Copyright (c) 1997 Jonathan Stone and Jason R. Thorpe. All rights reserved. Copyright (c) 1997 Christos Zoulas. All rights reserved. Copyright (c) 1997 Manuel Bouyer. All rights reserved. Copyright (c) 1997, 1998 The NetBSD Foundation, Inc.
  • Page 105 14. General Information R This product contains Net-SNMP software and is using it based on the following licence conditions. ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and...
  • Page 106 14. General Information ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 107 14. General Information FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 108 14. General Information R This product contains NetBSD software and is using it based on the following licence conditions. * Copyright (c) 1989 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Tom Truscott. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
  • Page 109 14. General Information * LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND * ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT * (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS * SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 110 14. General Information R This product contains NetBSD software and is using it based on the following licence conditions. * Copyright (c) 1990 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Chris Torek. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
  • Page 111 14. General Information R This product contains NetBSD software and is using it based on the following licence conditions. * Copyright (c) 1989 The Regents of the University of California. * All rights reserved. * This code is derived from software contributed to Berkeley by Tom Truscott. * Redistribution and use in source and binary forms, with or without modification, are permitted provided * that the following conditions are met: * 1.
  • Page 112 14. General Information * 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
  • Page 113 14. General Information * This library is free for commercial and non-commercial use as long as * the following conditions are aheared to. The following conditions * apply to all code found in this distribution, be it the RC4, RSA, * lhash, DES, etc., code;...
  • Page 114: Index

    15. Index #502 Subnet mask: 69 15.1 Index #503 Default gateway: 69 #504 DNS server #1: 69 #505 DNS server #2: 69 #507 Machine name: 69 #101 Date and time: 22 #508 MAC address: 69 #102 Your logo: 22 #532 IP filtering: 70 #103 Your fax number: 23 #533 Auto IP: 70 #120 Dialling mode: 18...
  • Page 115 15. Index Default gateway (Feature #503): 69 Default operation mode (Feature #463): 60 Delayed transmission (Feature #412): 62 Label: 28 DHCP mode (Feature #500): 69 LAN features: 69 Dialling mode (Feature #120): 18 Logo (Feature #102): 22 Display contrast (Feature #145): 57 Display messages: 77 DNS server #1 (Feature #504): 69 DNS server #2 (Feature #505): 69...
  • Page 116 15. Index File: 30 FTP: 32 OCR: 31 TEL mode: 48 SMB folder: 32 Telephone number list: 99 Viewer: 30 Time adjustment (Feature #226): 59 Toner cartridge: 10 Toner life: 101 Quick scan: 42 Toner save (Feature #482): 12, 60 Recall time (Feature #121): 57 Volume: 21 Receiving faxes...
  • Page 117 Notes...
  • Page 118 Notes...
  • Page 119 Notes...
  • Page 120 *MB2030HK* *MB2030HK* PNQX2618XA CM1009DY2101-CD...

This manual is also suitable for:

Kx-mb2030hkKx-mb2025alKx-mb2030al

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