Accessory By Wire; Connection With Accessory To Audio Jack Fails - Sony Xperia ZR Troubleshooting Manual

Problem Areas

1.33 Accessory by Wire

1.33.1 Connection with accessory to
Audio Jack fails
Make sure to use a headset with the CTIA standard.
A warning (Headset not supported) will occurs if an
incorrect headset is used.
Check:
Inspect the Audio Jack.
Action:
If clogged – clean the connector.
Check:
Inspect the connection between the FPC Top Compl and
the Main PBA.
Action:
1. If not properly connected – disconnect and reconnect.
2. If dirty or oxidized – clean the BtB connector.
Check:
Inspect the FPC Top Compl.
Action:
1. If the FPC Top Compl is damaged – replace it.
2. Replace the Main PBA.
1273-7035 Rev 3
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Troubleshooting Guide (mech)
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