The Prints Are Not What You Expected - Epson SureColor SC-P8500DM Series User Manual

SC-P8500DM/SC-P8500D/SC-P6500D/SC-P6500DE/SC-P6500E/SC-T7700DM/SC-T5700DM/SC-T7700D/SC-T5700D/SC-3700D/SC-T3700DE/SC-T3700E/SC-P8500DL/SC-T7700DL Series User's Guide
Is the message Motor self adjustment
o
running. displayed on the control panel's
screen?
The printer adjusts the internal motor. Wait for a
while without turning off the printer.
The nozzle check pattern is not
printed correctly.
Perform head cleaning.
o
The nozzles may be clogged. Print a nozzle check
pattern again after performing head cleaning.
"Print Head Cleaning" on page 173
U
Has the printer been left unused for a long
o
time?
If the printer has not been used for a long time, the
nozzles may have dried up and have been clogged.
Perform print head cleaning.
"Print Head Nozzle Check" on page 172
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The prints are not what you
expected
Print quality is poor, uneven, too
light, or too dark.
Are the print head nozzles clogged?
o
If the nozzles are clogged, specific nozzles do not
fire ink and the print quality declines. Print a nozzle
check pattern.
"Print Head Nozzle Check" on page 172
U
Has Ruled Line Alignment been performed?
o
With bidirectional printing, the print head prints
while moving left and right. If the print head is
misaligned, ruled lines may be misaligned
accordingly. If vertical ruled lines are misaligned
with bidirectional printing, perform Ruled Line
Alignment.
"Ruled Line Alignment" on page 176
U
Problem Solver
Are you using a genuine Epson ink
o
cartridge/ink supply unit?
This printer is developed for use with Epson ink
cartridges/ink supply units. If you use non-Epson ink
cartridges, printouts may be faint, or the color of the
printed image may be changed because the
remaining ink level is not correctly detected. Be sure
to use the correct ink cartridge/ink supply unit.
Are you using an old ink cartridge/ink
o
supply unit?
The print quality declines when an old ink
cartridge/ink supply unit is used. Replace the old ink
cartridge/ink supply unit with a new one. We
recommend using all the ink in the cartridge/ink
supply unit before the expiry date printed on the
package (within a year of installation in the printer).
Have the ink cartridges/ink supply units
o
been shaken?
The ink cartridges/ink supply units for this printer
contain pigment inks. Shake the cartridges
thoroughly before installing them in the printer.
"Replacing Ink Cartridges (Except for the SC-
U
P8500DL Series/SC-T7700DL Series)" on page 177
"Replacing Ink Supply Units (SC-P8500DL
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Series/SC-T7700DL Series Only)" on page 179
Is the Media Type setting correct?
o
Print quality can be affected if the media settings in
the printer driver/on the printer and the actual
paper do not match. Be sure to match the media
type setting with the paper that is loaded in the
printer.
Did you select a low quality mode (such as
o
Speed) as the Print Quality?
If the options selected for Print Quality > Quality
Options place priority on speed, quality will be
sacrificed for print speed, potentially causing print
quality to decline. To improve print quality, select
Level options that give priority to quality.
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