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Troubleshooting
Please check the following before requesting repair.
Problem
Error with impedance
measurement
"Err40" is displayed.
Error with zeroing
Measurement
"uuuuu" is displayed.
The weight value does
not stabilize.
Nothing is displayed,
even when the power is
turned on.
Display
"------" is displayed.
Run out of print paper
"P-End" is displayed.
Printer
Printer cover open
"COPEn" is displayed.
"Sd-F" is displayed.
SD card
"Sd-P" is displayed.
"Sd-E" is displayed.
Solution
• Stand barefoot on the platform for
measurement.
• If the soles of the feet are dry, use the included
dropper to apply about 0.5 ml of water before
measurement.
• Check the input details.
• Turn off the power and remove anything on
the platform, then turn on the power and try
measuring again.
• Is the equipment placed on a vibrating
surface?
• Is the measuring platform tilted?
• Is something blocking the gap in the
measuring platform?
• Remove any inserted objects.
• Confi rm that the power is connected correctly.
• The measured weight exceeds weighing
capacity.
• Printer paper is not supplied.
⇒Supply paper.
⇒ In the case that the printer is not used, press
CE key and redo the initial setting.
• The printer cover is open.
⇒Properly close it.
⇒Check that the printer paper is not slanted.
• Insuffi cient space on the SD card
⇒Transfer or delete data from the SD card
• SD memory card is write protected
⇒Remove (unlock) the SD card protection
• SD Card malfunction
⇒Replace with a new SD card
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