3Com Network HotSync Handbook page 29

e) Place the cursor in front of the user name and enter the
Domain name where your Primary computer resides,
followed by a backslash. The user name should now
appear as: <Domain Name>\<User Name>.
f) Perform a dial-in network HotSync operation.
3. If you still get an error message, create a NT Network User
Account on the RAS itself, and try again.
PPP Timeout
If you receive a PPP Timeout during the log-in procedure or any
other time during a network HotSync operation, you may be
using a poor quality phone line. Try again and you might get a
better connection. You might also try lowering the baud rate in
the Modem setting under the Prefs application, or using a
different carrier. In many areas in the U.S. you can now dial a
prefix to your number to use a different carrier. For example,
102881 uses AT&T and 106241 uses MCI.
Incorrect Modem Settings
Before you dial into the server, you must correctly configure the
settings for the modem used with the Palm III connected
organizer. Modem Preferences settings enable your Palm III
organizer to use an external modem (such as the PalmPilot
Modem) to communicate with your desktop if you are
traveling. See "Modem Preferences" in the Applications
Handbook for the Palm III Organizer for details.
To verify the modem settings:
1. Tap the icon to open the Applications Launcher.
2. Tap the icon to open the Prefs screen.
3. Tap Modem from the pick list in the upper-right corner to
open the Modem Preferences screen.
Appendix A: Troubleshooting page 27