Using E-Mail On Your Handheld - Palm Tungsten Tungsten W Getting Started

Troubleshooting
After you install Palm Desktop software, try the following:
Mac:
Make sure the Transport Monitor of the HotSync Manager is
enabled: Open the Palm folder and double-click the HotSync
Manager icon. The HotSync Software Setup dialog box appears. In
the HotSync Controls tab, click Enabled.
If you are using a USB cradle, disconnect the cradle from your
computer, and then reconnect the cradle and restart your
computer.
If you are using a serial-port connection, double-click the HotSync
Manager icon in the Palm folder, and then click the Connection
Settings tab. Make sure that PalmConnect is selected and that the
port selection matches the port to which you connected the
HotSync cradle/cable.

Using e-mail on your handheld

These problems may occur during Step 8 and during subsequent use
of the VersaMail e-mail application.
Problem: Microsoft Outlook information does not synchronize.
If information from Outlook does not synchronize, review the
HotSync log. The log may contain information that explains the
problem.
To view the HotSync log:
Click the HotSync logo in the system tray.
1.
HotSync icon
From the HotSync menu, select View Log.
2.
Problem: E-mail settings are inaccurate.
Settings for ISPs and mail servers may change over time. The settings
for the default list of preconfigured accounts in the VersaMail e-mail
application are accurate at release, but these settings may change. For
the latest information on settings, consult your ISP or e-mail service
provider.
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