Palm Tungsten Tungsten W Start Here

START HERE

Do you have an AT&T Wireless service subscription? If not, review the Terms and
Conditions in the AT&T Wireless Welcome Guide included in this packaging and go to
http://www.palm.com/activatetungstenw to review the rate plan terms and conditions
and select a rate plan before activating your handheld. At the time of activating please have
your handheld packaging, personal and credit card information on hand. If you do not have
Internet access, call 1-800-510-6237 to speak with an agent who can assist you with the
process. Note that this website and these agents are for activation only; they cannot
provide customer service or technical support for your Palm
integrated handheld and phone.
Here's what you'll do: Important! Already use a
Palm handheld?
™ ™
• Charge and set up your Tungsten
W wireless integrated handheld
• Synchronize your old handheld with
and phone.
your computer so that the information
• Connect to the AT&T Wireless
is up-to-date.
network.
• Go to www.palm.com/support/tungstenw
• Install AT&T Wireless applications
and click the upgrade link to learn how to
™
and Palm Desktop software.
smoothly transfer your information to
your new handheld.
Contents
USB HotSync ® cradle
Hands-free
Palm ™ Tungsten ™ W
headset
wireless integrated
Expansion card
handheld and phone
CONNECT TO THE AT&T WIRELESS NETWORK
3

Insert the SIM card

Your subscriber identity module (SIM) card contains your basic subscriber
information. AT&T Wireless also uses the SIM card to register and track your
™
handheld on the AT&T Wireless GSM /GPRS network. The wireless applications
of your handheld cannot operate on the network without the SIM card.
a. Turn off your handheld. c. Detach the SIM card from its plastic
holder (see Contents).
b. Open the access door and remove
the sample SIM card.
d. Slide the SIM card onto the access
door. Close the door.
Gold
contact
area

INSTALL SOFTWARE

6
Install AT&T Wireless and Palm wireless
applications from the expansion card
a. Remove the placeholder card: Push lightly against the card to release it.
b. Insert the expansion card as shown by the icon: Push the card in. You feel the
card lock and hear the system sound.
Icon
Notched
corner
c. Follow the onscreen instructions to install the software.
d. When the Date/Time screen appears, turn off the handheld. Remove the
expansion card (see step a) and replace the placeholder card. Go on to step 7.
1

Connect and charge

a. Plug the adapter into an outlet and the cradle.
™ ™
Tungsten W wireless
Note!
Your adapter may connect to the cradle cable, not to the cradle itself.
b. Place your Tungsten W handheld into the cradle.
c. Check that the charging indicator light is solid green. This means your
handheld is properly seated in the cradle and is being charged.*
d. Charge for a full two hours.
Power
adapter ™
Palm Desktop
software CD-ROM
Software Essentials
CD-ROM * Problems? See Troubleshooting on the other side
SIM card
of this document.
4
Turn on the Mobile application and

connect to the network

a. Press and hold
until the Mobile dialog box appears.
b. Tap On in the Mobile dialog box.*
* Problems? See Troubleshooting on the other side
of this document.
7
Install Palm

your computer

Use Palm Desktop software to enter appointments, addresses, and other
information. Then transfer the information to your handheld using the HotSync
process. It's the fastest way to enter lots of information.
Note!
You must install the version of
Palm Desktop software included
in this package.
a. Connect the USB HotSync
cradle to the computer.*
b. Put the CD-ROM in the
CD-ROM drive.
Windows:
c. Follow the installation instructions
that appear on your computer
screen. †
* Windows NT & 95, and systems without USB
ports, require the Palm HotSync Cradle-Serial,
SKU 10828U, sold separately.
† Problems? If installation or the HotSync process
did not work, see Troubleshooting on the other
side of this document.
Charging
indicator light
When properly
seated, there is a
small gap between
the front of the
handheld and
the cradle
the Wireless button c. To confirm the connection:*
(1) Check that the indicator light is
blinking green.
(2) Press Home . Tap the
Mobile icon . AT&T Wireless
appears in the Mobile application
onscreen keypad. †
Wireless button
d. At some point during the entire
installation process, a Welcome
message appears onscreen and
displays your 10-digit wireless
†
phone number.
† If you do not see AT&T Wireless onscreen, or
if the message with your wireless phone number
does not appear, dial 1-866-293-4634 for AT&T
Wireless Customer Care.
™ Desktop software on
Mac:
c. Double-click the Palm Desktop
Installer icon. †
Install adds important files to the Add-
on folder on your computer. After
Install, open Palm Desktop software.
From the HotSync menu, select Install
Handheld Files. Transfer these files to
your handheld.
Important for Mac upgraders!
During Install, create a new
username for your new handheld.
Do not use your current username.
2

Set up your handheld

a. Remove the handheld from the cradle.
1. Tilt it forward. 2. Lift up.
b. Press the power button.*
Stylus
Power
button
5

Make a phone call

a. With the handheld on, insert the headset into the voice jack. This opens the
onscreen keypad used for dialing.
b. Place the earpiece in your ear.
c. Tap the number you want to dial.
d. Tap Dial.

Learn how to use the keyboard

Brightness
Function
USB
CAPS/Find
To practice using the keyboard:
Open Memo Pad: Press Home to open the Applications Launcher. Press "M"
to highlight the Memo Pad icon . Press Enter
You can practice typing in the memo.
Tips
• Use your thumbs to press the keys.
• To capitalize a letter, press CAPS
Press CAPS twice to lock it. Press it again to unlock it.
• To enter one of the blue characters (for example, numbers), press the blue
Function key and then press the key you want. Press Function twice to
lock it. Function lock makes it easy to enter long strings of numbers like credit
card numbers and phone numbers. Press Function again to unlock it.
• To review the Keyboard tutorial, press Home. Press "K" to highlight the
Keyboard icon. Press Enter to open the tutorial.
c. Remove the stylus.
d. Follow Setup instructions on
the screen.
Center
e. Tap firmly the center of at least
3 targets.
Note!
Your handheld turns off automatically
after one minute of inactivity. Press the
power button to turn it on again.
* Problems? See Troubleshooting on the other
side of this document.
Earpiece
Button: Short press to
answer call, long press
to hang up
Voice jack
Blinking green
indicator light
Backspace/Delete
Return/Enter
Home
Command stroke/
Menu
Space bar/SYMBOL
Navigator
to open Memo Pad. Tap New.
and then press the key of the letter.