Toshiba SMMS-e Quick Reference Manual
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SMMS-e / SHRM-e
Carrier Confidential and Proprietary Information– Not for Further Distribution
Carrier Confidential and Proprietary Information– Not for Further Distribution
Quick Reference Guide
TC-QRG-01
1

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  • Page 1 SMMS-e / SHRM-e Carrier Confidential and Proprietary Information– Not for Further Distribution Carrier Confidential and Proprietary Information– Not for Further Distribution Quick Reference Guide TC-QRG-01...
  • Page 2 DISCLAIMER Please Note: This Quick Reference is meant to be assist with troubleshooting and is not a substitute for Toshiba Carrier Engineering Manuals, Training Documents, white papers or industry best practices. Always follow prescribed safety practices and local codes when installing or servicing Toshiba Carrier VRF equipment.
  • Page 3 TABLE OF CONTENTS DN Codes Error Codes Service Functions Board Replacement Compressor Backup Rotary Switches Dip Switches Thermistor Locations Monitor Function Codes Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 4 DN CODES Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 5 DN CODE SELECTION How To Access The RBC-AMS54E-UL And Set The Proper DN Codes Push the button to display the menu screen. Push and hold the button and button at the same time to display the “Field Setting Menu”. • Push and hold the buttons for 4 more seconds.
  • Page 6 DN CODE SELECTION Carry out the setting operation while the indoor unit is stopped. (Turn off the air conditioning unit before starting the setting operation.) Push the button to select “7. DN setting” on the “Field setting menu” screen, then push the button.
  • Page 7 DN CODE SELECTION Move the cursor to select “Data” with the button, then set “Data” with the button. Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 8 DN CODE SELECTION Push the button to finish the setting operation. appears on the screen for a while, then the screen returns to the “Field setting menu” screen. • Pushing the button displays the unit selection screen when the group control is used. Push button on the unit selection screen to finish the setting operation.
  • Page 9 DN CODES Item Description At Shipment 0000: None 0001: 150H Filter Display Delay Timer 2500H 0003: 5000H According to Type 0002: 10000H 0004: 0000: Standard Dirty Filter State 0000: Standard High Degree of Dirt 0001: Central Control Address 0000: No.1 Unit 0064: No.64 Unit (Shown as Group # on 0099: Unfixed...
  • Page 10 DN CODES Item Description At Shipment Selection of 0000: Filter Input 0001: Alarm Input (Air washer, etc.) option/error input 0002: None (CN70) 0002: None Thermo Output 0000: Indoor thermostat on 0000: Thermo on SW (T10 3 ) 0001: ON receiving output of outdoor compressor 0000: Usual 0001: Leaving -ON prevention control HA Terminal (CN61)
  • Page 11 DN CODES Item Description At Shipment Setting Cut in - Cut out differential of secondary heat Diff T Secondary Heat 0000: 0*F 0001: to 0010 0001:=1*F 0010:=9*F 0005&6=5*F Setting enables secondary heat and disables cooling signal CN60 Delta T Secondary Heat 0000: None 0000: None 0001: to 0010...
  • Page 12 DN CODES Item Description At Shipment Setting range in Celsius Only -15 to 60 (5.0F to 140.0F) Min setting temp Heating 18 Celsius (64.4F) (remote) Setting range in Celsius Only -15 to 60 (5.0F to 140.0F) Max setting temp Auto 29 Celsius (84.2F) (remote) Setting range in Celsius Only -15 to 60 (5.0F to 140.0F)
  • Page 13: Error Codes

    Quick Reference Template ERROR CODES...
  • Page 14 ERROR CODES Check Codes Displayed on Remote Controller and SHRM-e Outdoor Unit (7-Segment Display on I/F Board) and Locations to Be Checked Quick Reference Template Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 15 ERROR CODES Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 16 ERROR CODES Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 17 ERROR CODES Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 18 ERROR CODES Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 19 ERROR CODES Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 20 ERROR CODES Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 21 ERROR CODES Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 22 ERROR CODES Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 23 ERROR CODES Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 24 ERROR CODES Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 25 ERROR CODES Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 26 ERROR CODES Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 27 ERROR CODES J03 – Multiple stats on 1 port (multi port box) Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 28 ERROR CODES Check codes Detected by TCC-LINK Central Control Device Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 29: Service Functions

    SERVICE FUNCTIONS...
  • Page 30 SERVICE FUNCTIONS Connected Quantity of Indoor Units Set rotary switches to [1,4,3]. The display will show how many are connected on the left two digits. The right three digits will show how many are thermal on in cooing. Set rotary switches to [1,5,3]. The display will show how many are connected on the left two digits.
  • Page 31: Pulse Motor Valve (Pmv) Forced Open/Close Function In Indoor Unit

    SERVICE FUNCTIONS Pulse Motor Valve (PMV) Forced Open/Close Function in Indoor Unit This function is provided to open or close forcedly PMV for 2 minutes in all the indoor units by the switch operation on the interface P.C. board of the header unit. This function is also used to open PMV fully when turning off the power and executing an operation.
  • Page 32: Pulse Motor Valve (Pmv) Forced Open Fully/Close Fully Function In Outdoor Unit

    SERVICE FUNCTIONS Pulse Motor Valve (PMV) Forced Open Fully/Close fully Function in Outdoor Unit This function is provided to force open or closed the PMVs (PMV1/PMV2, PMV4) used in the outdoor unit for 2 minutes. [PMV1/PMV2 Open fully] On the interface P.C. board of the outdoor unit, set the dip switch [SW12·bit1] to [OFF], [SW12·bit2] to [OFF], and short-circuit CN30.
  • Page 33 SERVICE FUNCTIONS Outdoor Solenoid Control Set the switches to 2/1/3 SW04 = Start Choose valve with SW02 Operation pattern of solenoid valve 7-segment Case heater SW02 display [B] output SV41 SV42 SV43 SV3A SV3B SV3C SV3D SV3E SV3F SV11 SV14 [ 2 ] —...
  • Page 34: Refrigerant Recovery

    SERVICE FUNCTIONS Refrigerant Recovery Open IDU PMV valves and power down IDUs (2,3,1 > SW04 > power down IDUs within 2 minutes). Open all solenoid valves (2,1,3 > SW04 > SW02=16). Recover refrigerant from liquid, suction, and hot gas pipes at the same time. For pump down or pump out refer to service manual.
  • Page 35 SERVICE FUNCTIONS Clearing Addresses SW01 SW02 SW03 SW04 Clearable Addresses Confirm that the 7-segment display indicates “A.d.buS” and turn SW04 ON for System/indoor unit/group address more than 5 seconds. Confirm that the 7-segment display indicates “A.d.nEt” and turn SW04 ON for Central control address more than 5 seconds.
  • Page 36 SERVICE FUNCTIONS Test Run Function Outline Setup/Release 7-segment Display Changes the mode of all the connected Setup indoor units collectively to cooling test Set SW01/SW02/SW03 to [2/5/1], and All cooling test operation. Section A Section B press SW04 for 2 seconds or more. operation [C.
  • Page 37: Board Replacement

    BOARD REPLACEMENT...
  • Page 38: Interface P.c. Board (Mcc-1673) Replacement Procedure

    BOARD REPLACEMENT Interface P.C. Board (MCC-1673) Replacement Procedure This Interface board is commonly installed in different models before shipment. When the board assembly is to be replaced, check the displayed inspection contents below and replace the board in accordance with the model, following the below procedure. Replacement steps: Turn off the power supply of the outdoor unit and wait at least 5 minutes.
  • Page 39: Comp-Ipdu P.c. Board (Mcc-1595) Replacement Procedure

    BOARD REPLACEMENT Comp-IPDU P.C. Board (MCC-1595) Replacement Procedure <6 to 10 ton outdoor unit case> This board is commonly installed in different models before shipment. Set the DIP switch (SW800) setting of the service board to the switch setting before replacement. Replacement steps: Turn off the power supply of the outdoor unit and allow at least 5 minutes for the capacitor to discharge.
  • Page 40 BOARD REPLACEMENT Comp-IPDU P.C. Board (MCC-1595) Replacement Procedure <6 to 10 ton outdoor unit case> 5. Set the DIP switch (SW800) setting of the service board to match the switch setting from the original PCB. -Set the DIP switch (SW800) depending on the position of the IPDU within the electrical box, as shown in the following diagram.
  • Page 41 BOARD REPLACEMENT Comp IPDU P.C. Board (MCC-1687A,B & External Varistor Assembly) Replacement Procedure <12 to 14 ton outdoor unit case> Compressor IPDU (43T6V780) includes three components parts: 1. Comp IPDU P.C. Board (MCC-1687A) & External Varistor Assembly 2. Fuse P.C. Board (MCC-1687B) Carrier Confidential and Proprietary Information–...
  • Page 42 BOARD REPLACEMENT The construction of the components For the pair of three component parts, refer to the drawings below. Pair of Comp-IPDU 1 (Left Side) Pair of Comp-IPDU 2 (Right Side) Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 43: Fan-Ipdu P.c. Board (Mcc-1610) Replacement Procedure

    BOARD REPLACEMENT Fan-IPDU P.C. Board (MCC-1610) Replacement Procedure This board is commonly installed in different models before shipment. Set the DIP switch (SW800) setting of the service board to the switch setting before replacement. Replacement steps: Turn off the power supply of the outdoor unit and allow at least 5 minutes for the capacitor to discharge.
  • Page 44 COMPRESSOR BACKUP...
  • Page 45: Note For Backup Operation

    COMPRESSOR BACKUP This product offers backup modes of operation to tide over certain emergency situations. If a fault occurs in one of the compressors, it is possible to operate the system on an emergency basis by operating only the remaining compressor, (compressor backup operation). If one of the outdoor units fails in a combined outdoor unit system, the system can be operated on an emergency basis by keeping only the remaining outdoor unit(s), (outdoor unit backup operation).
  • Page 46: Compressor Backup Operation Setting

    COMPRESSOR BACKUP Compressor Backup Operation Setting Outline If a fault occurs to one of the compressors installed in outdoor unit, follow the procedure described below to back up the faulty compressor by using the remaining, normal compressor. Work Procedure (1) Turn off the power supply to all the outdoor units connected to the system. (2) Set the DIP switches of SW06, provided on the interface P.C.
  • Page 47 COMPRESSOR BACKUP (3) Change the connection of wiring between Comp-IPDU and Fan-IPDU, as shown in the below. Outdoor Unit (6, 8, 10ton) Model: MMY-MAP0726FT6P-UL, MMY-MAP0966FT6P-UL, MMY-MAP1206FT6P-UL When compressor No.1 (front left) is faulty: No change to the connection of wiring When compressor No.2 (front right) is faulty: Change the connection of wiring between Comp-IPDU and Fan-IPDU as shown in the below.
  • Page 48 COMPRESSOR BACKUP Outdoor Unit (12, 14 ton) Model: MMY-MAP1446FT6P-UL, MAP1686FT6P-UL When compressor No.1 (front left) is faulty: Change the connection of wiring between Comp-IPDU and Fan-IPDU as shown in the below. When compressor No.2 (front right) is faulty: Change the connection of wiring between Comp-IPDU and Fan-IPDU as shown in the below.
  • Page 49: Outdoor Unit Backup Operation Setting

    COMPRESSOR BACKUP Outdoor Unit Backup Operation Setting Outline This product allows outdoor unit backup operation setting to be performed either at the header unit or a follower unit. If any of the fault modes specified below occurs to one of the outdoor units in a multi-outdoor unit system, proceed with outdoor unit backup operation.
  • Page 50 COMPRESSOR BACKUP Setup Of Header Unit (5) Turn on Bit 2 of SW09 on the interface P.C. board of the header unit. (Setting to prevent connected indoor units capacity over trouble. (E16)) (6) Turn on the power supply to all the units connected to the system other than the failed follower unit.
  • Page 51 COMPRESSOR BACKUP (7) Set SW01/02/03 to 1/1/1 [U1] [E26] will be displayed. Set SW01/02/03 to [2/16/1]. [Er] [… … …] will be displayed. Press SW04 and hold for 5 seconds or more [Er] [… CL] will be displayed. Set SW01/02/03 back to 1/1/1. [U1] [–...
  • Page 52: Header Outdoor Unit Backup Operation Setting (Failure Of Header Outdoor Unit)

    COMPRESSOR BACKUP Header outdoor unit backup operation setting (failure of header outdoor unit) Work Procedure (1) Turn off the power supply to all the units connected to the system at the source. [Setup of failed header outdoor unit] (2) Fully close the discharge gas pipe and suction gas pipe service valve of the failed outdoor unit.
  • Page 53 COMPRESSOR BACKUP Selection of New Header Unit (5) Select a new header unit from the follower units on the basis of the following criteria: • If only one follower unit is connected, select it as the header unit. • If two follower units are connected, select the follower unit that is nearest to the failed header unit.
  • Page 54 COMPRESSOR BACKUP (9) Redirect the indoor-outdoor communication line connected to the failed header unit [U1/U2] to the unit selected as the header unit [U1/U2]. (10)If a central control device is connected, connect the central control communication line [U3/U4] to the communication line terminal of the unit selected as the new header unit [U3/U4], and connect up the tie connector between the [U1/U2] and [U3/U4] terminals.
  • Page 55: Rotary Switches

    ROTARY SWITCHES...
  • Page 56: Check At Main Power-On

    ROTARY SWITCHES SW01, 02, 03 Check at Main Power-on After turning on the main power of the indoor units and outdoor unit in the refrigerant line to conduct a test operation, check the following items in each outdoor and indoor unit. (After turning on the main power, be sure to check in order: indoor unit outdoor unit.) Check On The Outdoor Unit Check that all the rotary switches, SW01, SW02, and SW03, on the interface PC...
  • Page 57 ROTARY SWITCH HEAT PUMP Service Support Function List Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 58 ROTARY SWITCH HEAT PUMP Display of System Information (Displayed on Header Outdoor Unit Only) Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 59 ROTARY SWITCH HEAT PUMP Display of Outdoor Unit Information (Displayed on Each Outdoor Unit) Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 60 ROTARY SWITCH HEAT PUMP Display of Outdoor Cycle Data (Displayed at Each Outdoor Unit) Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 61 ROTARY SWITCH HEAT PUMP Display of Outdoor Cycle Data (Displayed at Header Unit) * This method is used when displaying follower unit information on the 7-segment display of the header unit. Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 62 ROTARY SWITCH HEAT PUMP Display of Indoor Unit Information (Displayed on Header Unit Only) Display of Outdoor EEPROM Writing Error Code (Displayed on Header Unit Only) Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 63: Dip Switches

    DIP SWITCHES...
  • Page 64 OUTDOOR UNIT DIP SWITCHES SW06 Bit 1 Compressor 1 backup Bit 2 Compressor 2 backup Bit 3 N/A Bit 4 N/A SW07 Bit 1 Demand control 1 (see expansion board manual Bit 2 Demand control 2 (see expansion board manual Bit 3 Bit 4 SW09...
  • Page 65 OUTDOOR UNIT DIP SWITCHES SW10 Bit 1 Bit 2 Outdoor fan high static Bit 3 Low noise frequency upper limit Bit 4 Low noise RPM upper limit SW11 Bit 1 Bit 2 Bit 3 Bit 4 Indoor drain pump ( on means system continues to run on fault) SW12 Bit 1 PMV open/close by operation of CN30/CN31 (see Manual)
  • Page 66 OUTDOOR UNIT DIP SWITCHES SW14 Bit 1 Addressing the outdoor unit Bit 2 Addressing the outdoor unit Bit 3 Addressing the outdoor unit Bit 4 Addressing the outdoor unit SW16 Bit 1 optional board compressor output (see manual) Bit 2 optional board compressor output (see manual) Bit 3 N/A Bit 4 N/A...
  • Page 67 TCS-NET RELAY DIP SWITCHES When no controllers are being used please enable (SW3 bit 4 = ON) on TCS-Net Relay. SW3 bit 4 = on: no remote controller on IDUs SW3 bit 4 = off: remote controller on IDUs Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 68 THERMISTOR LOCATIONS...
  • Page 69 THERMISTOR LOCATIONS Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 70 THERMISTOR LOCATIONS Carrier Confidential and Proprietary Information– Not for Further Distribution...
  • Page 71 MONITOR FUNCTION CODES...
  • Page 72 MONITOR FUNCTION ON THE CONTROLLER RBC-AMS54E-UL The sensor temperature or operational status of indoor unit, outdoor unit, or remote control can be monitored. Push the button to select “4. Monitor function” on the “Field setting menu” screen, then push the button.
  • Page 73 MONITOR FUNCTION CODES SMMS-e *1 Only a part of indoor unit types is installed with the discharge air temperature sensor. This temperature is not displayed for other types. *2 When the units are connected to a group, data of the header indoor unit only can be displayed.

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