HP StorageWorks vs80 User Manual page 60

Table 4
Troubleshooting Table
Problem
Media is rejected by the tape
drive. Restore from tape NOT
successful.
Media Attention LED Issues
Contamination by loose
debris.
Contamination by head
staining.
(Caused by adhesion of
chemicals that are present in
the tape media to the head
surface.)
Non-acclimated media
Wrong cleaning cartridge
Expired cleaning cartridge
60 Diagnostics and Troubleshooting
You attempted to load media with an invalid format (DLT 7000
or DLT 8000), an improperly degaussed cartridge, an invalid
cartridge type (DLTtape III or non-DLT1 cleaning cartridge), or
the tape drive read/write head is dirty. The tape drive rejects the
cartridge in these cases. If the cartridge format or cartridge type
is invalid, replace the cartridge. If the read/write head is
suspected as being dirty, clean the drive. If the format is invalid,
or the tape is improperly degaussed, the media must be
thoroughly degaussed before the DLT vs80 tape drive can use
this tape.
Avoid contamination by ensuring that the autoloader is installed
in a clean, contamination-free environment. Cartridges should
be stored vertically in their plastic cases. Continue cleaning the
tape drive as needed.
One or two passes with a cleaning cartridge should resolve the
Media Attention LED caused by normal head staining. If a
cleaning cartridge is unsuccessful in resolving a cleaning light
after 3 or more attempts, the cleaning cartridge may be
contaminated, and should NOT be used in another drive.
A cartridge should be acclimated for a minimum of 24 hours
before being used, particularly if it has been stored at a
substantially different temperature or level of humidity than the
tape library.
Use only the vs80 compatible cleaning cartridge specifically
designated for the autoloader.
A cleaning cartridge is good for 20 uses.
Solution
Chapter 4