Table of Contents
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Troubleshooting Common Problems
Table 4
Troubleshooting Table
Problem
Power
Autoloader does not power
on.
No display messages appear.
Tape movement
Tape stuck in storage slot.
Chapter 4
This section includes information on troubleshooting common autoloader
problems. If these procedures fail, contact your service representative for
further assistance.
Check all power cord connections.
Make sure the power switch on the front panel is in the ON
position.
Make sure there is power to the outlet. Try another working
outlet.
Try a known good power cord.
Contact your service representative.
Make sure the power cord is connected.
Make sure the power switch is on.
Power cycle the autoloader.
Download autoloader firmware.
Contact your service representative.
See
Removing Stuck Cartridges
Solution
on page 62.
Diagnostics and Troubleshooting
55
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Table of Contents
Troubleshooting
