Understanding The Leds; Power Led - HP RDX USB 3.0 Removable Disk Backup System User Manual

2. If the problem persists, check the environmental conditions against the specified limits (refer
to the RDX QuickSpecs on http://www.hp.com). Perhaps move the drive to a more suitable
site.
Has a new operating system been installed in the host server or workstation? Has new backup
software been installed?
The problem could lie with the host or the software. Consult the server or workstation's operating
manuals, the software manual, or seek help from a service engineer.

Understanding the LEDs

Figure 16 Front panel with LEDs
1. cartridge activity LED
3. emergency reset hole

Power LED

Table 2 Power LED
LED Status
OFF
Steady GREEN
Blinking GREEN
Steady AMBER
Blinking AMBER
Meaning Action required
No power Check the power cable connection and replace the cable if
necessary. You can use the power cable from your monitor or
another device to check that the connection is working.
If the power supply is present and the LED remains off, power
cycle or reset the drive. If it still fails, call for service.
The drive is ready for None. This is normal.
operation
Ejecting None. The unit is ejecting the cartridge.
Fault The unit has detected a fault condition. This may be because:
the unit cannot eject the cartridge due to an obstruction
the internal electronics are damaged or malfunctioning
Use a straightened paper clip in the Emergency Eject Hole for
10–15 seconds to remove a stuck cartridge, as described in
Emergency eject (page
run the RDX diagnostic application.
Prevent None. The host server or workstation is accessing the media
and the user has pressed the eject button. The unit will blink
amber for a few seconds then return to steady green. Wait for
host access to complete, after which the unit will eject the
cartridge. If it does not, you may not be running the correct RDX
utility, see
2. eject button / power LED
22). If this does not resolve the problem,
RDX Removable Disk utility (page 6). Install the RDX
Understanding the LEDs 21