Samsung MG30T5018A Series User Manual page 116

Troubleshooting and information code
Problem Cause
The microwave There is not sufficient
oven exterior is ventilation space for the
too hot during microwave oven.
operation.
Objects are on top of the
microwave oven.
The door cannot Food residue is stuck
be opened between the door and
properly. microwave oven interior.
Heating including The microwave oven may
the Warm not work, too much food is
function does not being cooked, or improper
work properly. cookware is being used.
The thaw Too much food is being
function does not cooked.
work.
The interior light The door has been left open
is dim or does for a long time.
not turn on.
The interior light is covered
by foreign matter.
36 English
Action
There are intake/exhaust A beeping sound
outlets on the front and rear occurs during
of the microwave oven for cooking.
ventilation. Keep the gaps
specified in the product
installation guide.
The microwave
Remove all objects on the top oven is not level.
of the microwave oven.
Clean the microwave oven There are sparks
and then open the door. during cooking.
Put one cup of water in a When power is
microwave-safe container connected, the
and run the microwave microwave oven
for 1-2 minutes to check immediately
whether the water is heated. starts to work.
Reduce the amount of food
There is
and start the function again.
electricity
Use a cooking container with
coming from the
a flat bottom.
microwave oven.
Reduce the amount of food
1.
and start the function again.
2.
The interior light may
automatically turn off when 3.
the Eco function operates.
Close and reopen the door or
press the STOP/Eco button.
Clean the inside of the
microwave oven and check
again.
Problem Cause
If the Auto Cook function
is being used, this beeping
sound means it's time to
turn over the food during
thawing.
The microwave oven is
installed on an uneven
surface.
Metal containers are used
during the microwave oven/
thawing functions.
The door is not properly
closed.
The power or power socket
is not properly grounded.
Water drips. There may be water or
Steam emits steam in some cases
through a depending on the food. This
door crack. is not an microwave oven
Water malfunction.
remains
in the
microwave
oven.
Action
After turning over the food,
press the START/+30s button
again to restart operation.
Make sure the microwave
oven is installed on flat,
stable surface.
Do not use metal containers.
Close the door and check
again.
Make sure the power and
power socket are properly
grounded.
Let the microwave oven cool
and then wipe with a dry
dish towel.