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QUICK START GUIDE:
MT-1502 MULTI-HEAD
RICOMA INTERNATIONAL CORPORATION
3450 NW 114th Ave., Miami, FL 33178
Telephone: (305) 418-4421 | Toll Free: 1-888-292-6282
Fax: (305) 418-5036 | Email: service@ricoma.us
Copyright 2017 Ricoma International Corporation
www.ricoma.us
All rights reserved

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  • Page 1 QUICK START GUIDE: MT-1502 MULTI-HEAD RICOMA INTERNATIONAL CORPORATION 3450 NW 114th Ave., Miami, FL 33178 Telephone: (305) 418-4421 | Toll Free: 1-888-292-6282 Fax: (305) 418-5036 | Email: service@ricoma.us Copyright 2017 Ricoma International Corporation www.ricoma.us All rights reserved...
  • Page 2: Table Of Contents

    Selecting a needle BLADE SIZES Size 75/11 Size 70/10 Size 65/9 or 60/8 Size 80/12 Size 90/14 Needle finishes Types of needlepoints THE RELATIONSHIP BETWEEN NEEDLE AND THREAD THE BOBBIN Spun Filament Magna glide bobbins INSERTING THE BOBBIN TENSION Ricoma Quick Start Guide...
  • Page 3 BACKING AND NEEDLE RECOMMENDATIONS Canvas Canton fleece Coated or waterproof fabrics Corduroy Cotton sheeting Denim Dress shirt (woven) Golf shirt Headwear Leather and vinyl Lingerie or silk Lycra or spandex Nylon windbreaker Satin jacket Sweater knit Ricoma Quick Start Guide...
  • Page 4 HOW TO UPLOAD A DESIGN DELETING A DESIGN FROM THE MACHINE’S MEMORY EXPORTING A DESIGN FROM THE MACHINE’S MEMORY EMBROIDERY STATUS SWITCHING DESIGN SET PARAMETERS PARAMETER RANGES AND FUNCTIONS SELECTING THE PRESET HOOPS ON YOUR MACHINE TRACING THE EMBROIDERY AREA Ricoma Quick Start Guide...
  • Page 5 CAP SELECTION CAP FRAMING CAP SEWING TECHNIQUES CAP PROGRAMMING LUBRICATION CARE OF THE BOBBIN CASE COMMON ERRORS Emergency stop error Needle error / color change error Main axis error Resolving a thread break Bobbin runs out Ricoma Quick Start Guide...
  • Page 6: Leveling The Machine

    Last, confirm the stand is secure. If it is no longer able to move with the wheels, you have correctly completed this step. See Figure 2. Figure 2 Ricoma Quick Start Guide...
  • Page 7: Power Cord Connection

    Ethernet cable SECURITY LOCK Your Ricoma MT-1502 may have a security lock in between the machine heads. Before operating your machine, be sure to remove this lock. See Figure 4. To locate the security lock, remove the metal cover displayed in Figure 5. The cover is attached to two magnetic locks.
  • Page 8: Thread Rack, Panel And Emergency Stop

    See Figure 8. Next, adjust the panel moves to the far right. assembly until it’s facing the desired position. Last, tighten the screw. Ricoma Quick Start Guide...
  • Page 9: Emergency Stop Button

    Your welcome kit contains two boxes of embroidery thread. You will need 15 spools of thread for each of the machine’s heads. See Figure 12. If you haven’t done so yet, remove the wrappers on the provided thread spools. Figure 12 Ricoma Quick Start Guide...
  • Page 10 That way, you can place the colors that you will use the most on the front row. This will allow you to tie new threads to old threads on the back rows while the machine is running. Figure 15-A Figure 15-B Ricoma Quick Start Guide...
  • Page 11: How To Replace A Spool

    Once your thread has gone through the needle, pass the thread down the presser foot. Now, you can rest your thread on the spring as shown in Figure 20. You should leave about two inches of thread hanging and trim the excess. Figure 20 Ricoma Quick Start Guide...
  • Page 12: Threading Sequence

    3 o’clock position. To ensure you’ve completed this step correctly, make sure the metal plates on the Figure 22 tension knob are touching after you’ve positioned the thread. See Figure 23 Incorrect Correct Figure 23 Ricoma Quick Start Guide...
  • Page 13 Slide the thread underneath. See point F in Figure 26-A. TIP: If you run out of thread completely on a needle bar, re-thread, matching the thread path to a correctly threaded neighboring needle bar. Figure 26-A Ricoma Quick Start Guide...
  • Page 14 12. Last, take a step back and look at the front of the machine to make sure that all needles appear to be threaded correctly. If they seem to be uniform, you are ready to stitch a test pattern. Ricoma Quick Start Guide...
  • Page 15: Knot Tying

    Make sure the thread trimmer knife is fully retracted. 7. If thread breaks are occurring on all the needles, you need to adjust the hook timing. Refer to Adjusting the timing of a needle and hook for details. Ricoma Quick Start Guide...
  • Page 16: Reasons Why Thread Breaks Occur

    3. Improper hooping: Make sure the item is hooped properly. Loosely hooped fabric will bounce up and down during sewing. 4. Excessive backing: Excessive backing results in thread and needle breaks, as it applies greater friction to the thread and needle. Ricoma Quick Start Guide...
  • Page 17: The Embroidery Design

    5. Eye: The opening where the thread passes through the needle. 6. Groove/Thread Groove/Front Groove: The indented surface that runs along the face (front) of the needle. 7. Scarf: The half-moon-shaped cut out on the back of the needle, located just above the eye. Figure 31 Ricoma Quick Start Guide...
  • Page 18: How Long Do Needles Last

    When changing a needle, ensure the scarf of the needle always faces the BACK of the machine. If the needle is not positioned correctly, the machine will not work properly, and the needle will break. Figure 32 Figure 33 Ricoma Quick Start Guide...
  • Page 19: Selecting A Needle

    For stretch materials, use ballpoints. For cottons, use sharp-points. DBx7ST is ideal for metallic threads. It has an extremely large rectangular eye that allows for easy passage of thread. You may also use size 80/12 needles for metallic threads. Ricoma Quick Start Guide...
  • Page 20: Blade Sizes

    Reduced thread friction lessens the frequency of thread breaks, and saves time and labor. Titanium needles are a beautiful golden color and are available in the most popular sizes. Ricoma Quick Start Guide...
  • Page 21: Types Of Needlepoints

    Heavier materials cause the needle to bend, or deflect. This causes needle breaks, thread breaks, missed stitches and other issues. We control the needle deflection by slowing down the speed of the machine and/or changing the size of the needle. Ricoma Quick Start Guide...
  • Page 22: The Relationship Between Needle And Thread

    On average, bobbin thread usually last for about 35,000 to 42,000 stitches depending on the stitch length of your design. Your Ricoma machine requires an “L” size bobbin. Polyester bobbin thread is preferred over cotton bobbin thread, as it tends to leave less lint.
  • Page 23: The Bobbin

    The anatomy of a bobbin case Before threading the bobbin and inserting the bobbin into the machine, be familiar with the parts of the bobbin case that will be referenced. See Figure 40 below. Figure 40 Ricoma Quick Start Guide...
  • Page 24: Inserting The Bobbin

    8. Grab the bobbin case while lifting the latch, and insert it into the machine. Make sure the thread tail is no longer than 3 inches. A longer tail can wrap around the shaft and create a build-up of thread. See Figure 46. Figure 44 Figure 45 Figure 46 Ricoma Quick Start Guide...
  • Page 25: Tension

    You should never place the spring lever neither all the way up nor all the way down, as either scenario may result in thread breaks. If the spring lever is positioned all the way up, all of your needles’ threads will be too loose to function properly. Ricoma Quick Start Guide...
  • Page 26: Bobbin Tension

    You may need to slightly tighten the bobbin tension when when similar symptoms are stitching caps, thick materials or small details. See Figure 50. exhibited on all needle bars. Ricoma Quick Start Guide...
  • Page 27: Adjusting The Top Thread Tension

    TIP: Experiment by making small adjustments until you feel comfortable with your design. Keep in mind: Every design is different and will require different tension settings. Ricoma Quick Start Guide...
  • Page 28 The speed of the machine may also affect tension. The slower the speed of the machine, the better quality designs it will stitch. • Excess dust and lint along the thread path may also affect the thread tension. Ricoma Quick Start Guide...
  • Page 29: Bobbin Fiber Choices

    “L” bobbin will hold only 94 yards of this thread. While that’s true of size 100 spun polyester, several suppliers carry size 120 spun polyester. This size yields 120 yards per bobbin, only seven yards shy of continuous filament polyester. Ricoma Quick Start Guide...
  • Page 30: Top Thread

    When the thread’s memory caused it to regain its original length, the embroidery was often puckered. Today’s polyesters are greatly improved and many have excellent sew-ability. The color ranges have also Ricoma Quick Start Guide...
  • Page 31: Metallic Thread

    It is available in a broad range of sizes, from very large to very fine. At one time, it was the favored thread for detailed golf logos. Today, it is used for appliqués that are intended to have a homemade look. Ricoma Quick Start Guide...
  • Page 32: Thread Consumption

    The general rule of thumb for selecting the corresponding backing: For lightweight garments, use heavier backing. For heavyweight garments, use lighter backing. Below are the common weights for backing. a. Lightweight: 1 to 1.5 oz. b. Medium-weight: 2 to 2.75 oz. c. Heavyweight: 3 to 3.5 oz. Ricoma Quick Start Guide...
  • Page 33: Cut-Away

    To do so, grab the material with both hands approximately 8 inches apart, and pull on the fabric. Make sure you are in the middle of the fabric, not near an elastic waistband or a zipper. If there is substantial stretching, you should use cut-away backing. Ricoma Quick Start Guide...
  • Page 34: Tear-Away

    This backing is used for adding maximum stability if you don’t want to handle the bulkiness of a heavyweight cut-away. Poly mesh is great for the newer tech garments, as they are very thin and Ricoma Quick Start Guide...
  • Page 35: Fusible Backing

    75/11 light ballpoint needle Cotton sheeting • Use a heavy cut-away or tear-away/ wash-away • Cotton-on is great for children’s clothing • 75/11 light ballpoint needle Denim • Use a heavy cut-away or tear-away/wash-away • 75/11 light ballpoint needle Ricoma Quick Start Guide...
  • Page 36: Dress Shirt (Woven)

    Nylon windbreaker • Use a light to heavy cut-away • 75/11 light ball point needle Satin jacket • Use a light to heavy cut-away • Cotton-on-cotton is a nice look • 75/11 light ball point needle Ricoma Quick Start Guide...
  • Page 37: Sweater Knit

    • 75/11 or 80/12 light ballpoint needles HOOPS AND BRACKETS Your Ricoma MT Series embroidery machine includes a set of twelve (12) hoops per head. There are six different sizes ranging from A to F. Hoop A is the smallest hoop and hoop F is the largest hoop. You will receive two of each hoop.
  • Page 38: How To Attach The Flat Frame Brackets

    3. The brackets are composed of two metal plates with a slot in between them. When you attach the brackets to the machine, make sure the pantograph rail is positioned in between the two metal plates and the screws are lined up with the slots. See Figure 60. Figure 59 Figure 58 Ricoma Quick Start Guide...
  • Page 39: How To Remove The Flat Frame Brackets

    To remove the flat brackets, loosen the arms by rotating the screws counterclockwise with the provided Allen wrench. Then pull the arms straight out toward the front of the machine. See Figure 63. Figure 63 Ricoma Quick Start Guide...
  • Page 40: How To Insert The Hoop Into The Machine

    To remove the hoop, lift the hoop arms to release the pressure on the notched areas. See Figure 66 and 67. The hoop brackets will hold the hoops very tightly at first, but it will gradually become easier to lift the hoop from the bracket as you pull the hoop out. Ricoma Quick Start Guide...
  • Page 41: How To Hoop And Hooping Recommendations

    Another solution for difficult-to-hoop items is the 8-in-1 device, which works for hard-to- embroider areas such as pockets, shirt sleeves and more. Ricoma Quick Start Guide...
  • Page 42 U-shaped notch is the leading edge of the hoop. When hooping the garment, make sure the hoop is facing in the same Figure 68 direction as it will enter the machine. Ricoma Quick Start Guide...
  • Page 43: Hooping A Polo Or Golf Shirt

    If it’s difficult to lift, your fabric should be hooped correctly. See Figure 69. 5. Last, turn the garment over to confirm that the stabilizer covers all sides of the hoop. If it does not, re-hoop the garment. Correct Incorrect Figure 69 Figure 70 Ricoma Quick Start Guide...
  • Page 44: Hooping A Hoodie Or Jacket

    If it’s difficult to lift, your fabric should be hooped correctly. 5. Once hooped, the stabilizer should cover all areas of the hoop. If it does not, re-hoop the garment. See Figure 73. Figure 72 Figure 73 Ricoma Quick Start Guide...
  • Page 45: Hooping Placement Recommendations

    Design should be 7 to 10 inches from the shoulder seam and 3 to 5 inches from the center Robes – Women’s • Design should be 4 to 6 inches from the shoulder seam and 3 to 5 inches from the center Ricoma Quick Start Guide...
  • Page 46: Hooping Caps

    Unfasten the straps on the back of the hat if any. 4. Pull back the sweatband located below the bill of the cap. Make sure the entire sweatband is pulled back from seam to seam. See Figure 78. Figure 78 Ricoma Quick Start Guide...
  • Page 47 Clip the fabric to the metal bars inside the cap ring to keep the cap tight. Make sure the handle of the clips face the center of the cap and toward each other. See Figure 82. Figure 81 Figure 82 Ricoma Quick Start Guide...
  • Page 48: Hooping The Back Of The Cap Using A Round Hoop

    6 on each end of the pantograph. The right screw should be placed on the 6th opening from the right end of the pantograph. The left screw should be placed on the 6th opening from Figure 83 the left end of the pantograph. Ricoma Quick Start Guide...
  • Page 49: How To Remove The Cap Driver

    Before installing the extended table, make sure your table support brackets are secured into place. Your machine contains brackets on each side of the machine, and another set of brackets underneath the sewing arm. See Figure 84 and 85. Figure 84 Figure 85 Ricoma Quick Start Guide...
  • Page 50 4. Locate the security latches underneath the table. Tighten each latch until the rubber stop meets the bottom of the table. You should hear it click into place. See Figure 89 and 90. Figure 89 Figure 90 Ricoma Quick Start Guide...
  • Page 51: Attaching The Sash Frame

    Phillips screws. Pull the washers up in order to place the sash frame inside the pantograph rail. When inserting the sash frame into the pantograph, make sure the two washers end up on top of the pantograph rail. See Figure 93. Ricoma Quick Start Guide...
  • Page 52: Operating Speeds For Flats And Caps

    To adjust the speed of your machine, use the plus (+) and minus (-) buttons on your control panel’s main menu. NOTE: You may increase the machine’s speed in increments of 10 or 50 using the frame shift direction key, located in the center of the four directional arrows on your control panel. Ricoma Quick Start Guide...
  • Page 53: Operation Panel And Key Function Introduction

    TRACE DESIGN KEY: Used to trace the design’s start and end point. RETURN TO ORIGIN KEY: Used to return to the beginning of the design. FRAME OUT KEY: Used to offset the frame when creating appliqué. Ricoma Quick Start Guide...
  • Page 54 EMBROIDERY PARAMETERS KEY: Used to adjust the machine parameters. We do not recommend changing any settings without the help of a certified Ricoma technician. COMPREHENSIVE MENU SETTINGS: This key hosts the on-board lettering function and the IP settings on the machine to enable network connectivity.
  • Page 55: Network Connection

    HOW TO UPLOAD A DESIGN Your Ricoma embroidery machine reads DST files, the most common of all embroidery file types. If your embroidery file is in another file type, you will need to change the file type by using the Wilcom software that comes with your machine.
  • Page 56: Deleting A Design From The Machine's Memory

    The machine’s memory holds 200 designs or 2 million stitches. To clear space, delete the designs you’ll no longer need. Follow these quick steps to delete a design from your machine’s memory. 1. Press the Design selection/File key to enter the embroidery card management interface. Ricoma Quick Start Guide...
  • Page 57: Exporting A Design From The Machine's Memory

    To switch from preparation status (setup mode) to working status (embroidery mode), select the “Embroidery Status” key. A message displaying “Enter Embroidery Status” will appear. Press OK to enter working status. Ricoma Quick Start Guide...
  • Page 58 Figure 97 Figure 98 Ricoma Quick Start Guide...
  • Page 59: Design Set Parameters

    Adjust the density of your design See Figure 99. Figure 99 PARAMETER RANGES AND FUNCTIONS The design set parameters menu has a number of options that allow users to edit and customize the design before embroidering. See Figure 99. Ricoma Quick Start Guide...
  • Page 60 When making these changes, keep in mind the machine will not increase or decrease the number of stitches on your design. A big difference in the percentage (%) may distort the embroidery. We recommend adjusting this setting to no more than 115% and no less than 85%. Ricoma Quick Start Guide...
  • Page 61 If you would like to decrease the density, select the density key once again. Once selected, input your value. Then, click on the “+/-” icon to convert to a negative value. Last, select “Enter” followed by “OK.” Note: This selection will increase the density of the entire logo. Ricoma Quick Start Guide...
  • Page 62: Selecting The Preset Hoops On Your Machine

    3. Select the hoop you will be using. Your machine will now position itself to match the preset hoop you’ve selected. Note: If a hoop is not selected, the system will continue to use the previously selected hoop. Figure 100 Ricoma Quick Start Guide...
  • Page 63: Tracing The Embroidery Area

    In this menu, you will find all the embroidery settings for your machine. We do not recommend changing these settings without the help of a certified Ricoma technician. COMPREHENSIVE MENU SETTINGS To access the comprehensive menu settings, select the comprehensive menu settings key on the bottom right-hand corner of your control panel’s main menu.
  • Page 64: Return To Origin (Starting Point)

    In order to operate, the machine must have a needle selected and be aligned to 100 degrees. Therefore, make sure the number on the right side appears as 100, and that the number on the left matches the number of the needle you have selected. Ricoma Quick Start Guide...
  • Page 65: Set Color Sequence

    When the interface is opened, the cursor is started from the last value position with needle bar automatically. Press the number key and input corresponding needle bar number of current color changing sequence. The cursor is moved to next color changing sequences automatically. Ricoma Quick Start Guide...
  • Page 66: Applique Offset, Low Speed Embroidering And Needle Bar Placement

    All identical needle bars are now selected, proceed by replacing needle bar values according to requirements. Press once again to exit replacement operation. After the setting is completed, press key to save current setting. Ricoma Quick Start Guide...
  • Page 67: Change Working Mode

    In stop status, press stop key (high speed empty backing) once and the spindle and the hoop are not moved. Embroidering stitches are decreased. Press stop key again, and the hoop is moved to stitch backing position directly. Ricoma Quick Start Guide...
  • Page 68: Operation Of Returning To Embroidering Point In Power Failure

    “Press OK to start searching absolute origin”. Press key to start searching absolute origin. Then it is moved to embroidering position before power failure and stopped. Draw the bar and it can continue embroidering. Ricoma Quick Start Guide...
  • Page 69: Embroidery Running Speed Status

    After entering is completed, press key to skip to setting interface. Now, select a font to use from the bottom row of font options and press . Your personalized design will now appear on the screen. Ricoma Quick Start Guide...
  • Page 70: Size

    Figure 102 Figure 103 Ricoma Quick Start Guide...
  • Page 71: Manual Trimming

    “How to Rewind your Design” for the step-by-step process. MACHINE HEAD INDICATOR LIGHTS When working status, the indicator light is green (See Fig. 104). Encountering a thread break while embroidering, the indicator light will be red. Figure 104 Ricoma Quick Start Guide...
  • Page 72: How To Rewind Your Design

    If you need to import a design please refer to “How to Upload a Design” on Page 60. If the design it’s already imported into the machine’s memory, go into then select the machine’s memory icon Look for the DST file name of your logo. Once you select it press Ricoma Quick Start Guide...
  • Page 73: Select A Hoop

    Press followed by to save and continue to the main menu screen. If needed, you can add the offset or low option to any specific color stops (See Fig. 106). Figure 105 Ricoma Quick Start Guide...
  • Page 74: Trace Your Design

    Key. This display indicates that the machine is properly set to run a cap. The design is rotated 180 degrees as indicated by the F symbol, and the cap icon indicates that the machine has been placed in cap operation mode. Ricoma Quick Start Guide...
  • Page 75: Cap Selection

    It helps to use a spun polyester bobbin on caps because it has more texture and is easier to keep balanced. Many embroiderers keep a set of cases adjusted for caps. Ricoma Quick Start Guide...
  • Page 76: Cap Programming

    When using your machine constantly for at least 8 hours a day make sure to lubricate the following points. 1. Daily, remove the bobbin case and clean the hook assembly area with a soft brush, air compressor with a moisture filter or approved canned compressed gas product, such as Dust Off. Ricoma Quick Start Guide...
  • Page 77 #1. Then move your machine to needle #15 and apply grease on the black metal bar that will show on the other side. See Figure 109. Figure 108 Figure 109 Ricoma Quick Start Guide...
  • Page 78 11. Once a week, add 2-3 drops of oil on each port on the cylinder arm. One is just behind the needle plate and the other is at the rear of the cylinder arm. See Figure 114. Ricoma Quick Start Guide...
  • Page 79: Care Of The Bobbin Case

    If further assistance in needed for maintenance of your machine, please contact your local certified ricoma technician. Figure 115 CARE OF THE BOBBIN CASE Clean lint from beneath the tension plate with the corner of a business card, or remove it with the bobbin thread itself used like dental floss.
  • Page 80: Size

    This will show you which degree the machine is currently aligned to. Then using an Allen wrench Ricoma Quick Start Guide...
  • Page 81: Resolving A Thread Break

    Remove the old bobbin and replace it with a new bobbin. Insert the bobbin case back into the machine. Now proceed to back up your machine so there is no missed stitches left behind. Ricoma Quick Start Guide...
  • Page 82 RICOMA HEADQUARTERS IN USA Ricoma International Corporation 3450 NW 114th Ave., Miami, FL 33178, USA Telephone: (305) 418-4421 | Fax: (305) 418-5036 Toll Free: 1-888-292-6282 www.ricoma.com info@ricoma.com No design or registered trademark of the products contained within this document may be used without prior permission.

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